FAQ – VSNY Van Lines NY Moving Company

Phone: (516) 499-1307 [tel:5164991307] Email: vsnymoving@gmail.com Phone: +1 (516) 499-1307 Email: vsnymoving@gmail.com d.vsnyvanlines@gmail.com Shipment Tracker Login Home Services Local Moving Long Distance Moving Packing services Moving Tips Resources FAQ Licenses & Certifications Reviews About Contacts Get a Quote Home Services Local Moving Long Distance Moving Packing Resources Licenses & Certifications FAQ Reviews Moving Tips Contacts About Get a Quote Welcome to the Best Moving Company VSNY Van Lines Moving Company Vsny Van Lines is one of the best Interstate moving companies available. And one of the best moving company in New York. Years of experience in the moving industry guarantees your satisfaction. “Logistics”, a term borrowed from the military environment, is also fashionably used in the same sense. In air and sea shipments, ground transport is required to take the cargo from its place of origin. Are movers obligated to move my goods for the estimate they quote? It depends on whether the estimate provided is a non-binding or a binding estimate. A mover is not required to provide an estimate to a shipper. However, if a shipper requests an estimate over the telephone or Internet, and the mover calls it an “estimate”, it must be in writing. The mover may provide a non-binding or binding estimate and the estimate itself must clearly state whether it is non-binding or binding. How Much Does It Cost to Move? For put it simply, the move will be the sum of Travel Time (fixed) + Surcharges + Time it takes to complete the move + materials, tolls/parking, COIs. What types of insurance will I be offered? Movers generally provide three types of protection for your goods in case they are lost or damaged: limited liability, added valuation and full value. Limited Liability This is the basic coverage required by law, and it does not cost the consumer anything. Under limited liability, the mover is responsible for sixty cents ($.60) per pound per item for an interstate move. Added Valuation This type allows you to collect the amount based on the current replacement value of the item, minus depreciation. The amount you pay for this coverage depends on how much you declare your goods are worth. Full Value This insurance costs the most and covers the actual cost of an item’s replacement or repair, without any deduction for depreciation. Before purchasing coverage from the moving company, you may want to check your homeowner’s insurance policy to see if it will cover your goods during a move. Call your insurance company to find out how much they would charge to insure your goods during a move, and compare the options and prices they offer to the moving company’s. What is a Bill of Lading? The bill of lading is the CONTRACT between you and the mover. The mover is required by law to prepare a bill of lading for every shipment it transports. The information on the bill of lading is required to be the same information shown on the order for service. The driver who loads your shipment must give you a copy of the bill of lading BEFORE loading your household goods. You must also sign the bill of lading. It is your responsibility to read the bill of lading BEFORE you sign it. If you do not agree with something, do not sign it until you are satisfied that it shows the service you want. The bill of lading requires the mover to provide the service you have requested, and you must pay the mover the charges for the service. The bill of lading is an important document so be careful not to lose or misplace your copy. Have it available until your shipment is delivered, all charges are paid and all claims, if any, are settled. What happens if the mover does not pick-up or deliver my goods according to the spread dates provided? Movers are required to meet “reasonable dispatch” requirements. Reasonable dispatch means the performance of transportation on the dates or during the period of time agreed upon by the mover and the shipper and shown on the order for service/bill of lading. If the dates are not met, a shipper may file an inconvenience or delay claim with the mover along with receipts, listing lodging and food expenses for all the days past the last day of the pick-up and/or delivery spread dates. This claim must be filed within nine months of the date of delivery. If the mover disallows any part of the claim, the shipper must pursue a civil action within two years from the date the disallowance of the claim was made. What is a Bill of Lading? The bill of lading is the CONTRACT between you and the mover. The mover is required by law to prepare a bill of lading for every shipment it transports. The information on the bill of lading is required to be the same information shown on the order for service. The driver who loads your shipment must give you a copy of the bill of lading BEFORE loading your household goods. You must also sign the bill of lading. It is your responsibility to read the bill of lading BEFORE you sign it. If you do not agree with something, do not sign it until you are satisfied that it shows the service you want. The bill of lading requires the mover to provide the service you have requested, and you must pay the mover the charges for the service. The bill of lading is an important document so be careful not to lose or misplace your copy. Have it available until your shipment is delivered, all charges are paid and all claims, if any, are settled. What should I know about the pick-up of my furniture? Make certain that you are present to oversee the loading of your furniture. DO NOT LEAVE! Look at the mover’s description of your furniture on the inventory (initials items that are chipped, marred, dented, scratched, etc.). If you do not agree with the mover’s description, you should make certain the items’ conditions are listed on BOTH the driver’s copy and your copy of the inventory sheet – more importantly on the driver’s copy. Make certain that ALL of your furniture, cartons/boxes that are to be moved are listed on the inventory sheet. Make certain that you have a copy of the bill of lading, inventory sheet, order for service/estimate, household goods booklet, numbers to call, etc. Do not have these documents packed with your shipment. What should I know about the pick-up and delivery dates? Make sure the mover gives you a date or spread of dates on your order for service and bill of lading. Do NOT allow the information regarding these dates or spread dates to remain blank as this may delay your shipment. Make sure your order for service dates are transferred to your bill of lading unless you have made arrangements for another date or spread of days. If you see language showing a period of time, such as “in a few weeks after pick-up”, or “as soon as possible”, have it translated into specific calendar dates. Make sure these dates are on your bill of lading. At Pick-Up BE SURE YOU RECEIVE A BILL OF LADING (Not just the inventory sheet) showing the name of the mover responsible for transporting your goods, along with the mover’s address, telephone number and “MC” number. YOU ARE RESPONSIBLE to accept pick-up from the FIRST date to the LAST date on your pick-up spread of dates. At Delivery YOU ARE RESPONSIBLE to accept delivery of your goods from the FIRST date to the LAST date of the delivery spread dates. Do NOT hold to any specific date the driver says. Do not depend on any specific date the driver gives you for delivery, as it is not binding. Only the date or spread of dates on the order for service and bill of lading are binding. What information and paperwork is the mover required to provide? At the time of the estimate and/or prior to the execution of the order for service, the mover must supply the following: A copy of its written non-binding or binding estimate A copy of the U.S. Department Of Transportation (DOT) publication, “Your Rights and Responsibilities When You Move” Neutral dispute settlement/arbitration program information Contact information for the mover for inquires and complaints When the order for service has been executed, the mover must supply a copy of the order for service after it has been signed and dated by you and the mover. At loading time at the time of pick-up, the mover must supply a copy of the bill of lading/freight bill (and scale weight tickets when freight bill has been paid). At unloading time at the time of delivery, the mover must supply a copy of the completed bill of lading/freight bill (and scale weight tickets when freight bill has been paid). If I do my own packing, is the mover still responsible if something is lost or broken? Yes. The mover usually has a tariff provision that allows it to repack boxes or cartons if they feel they have been improperly packed—or if they will cause harm to the rest of the shipment. The mover is also liable for any loss or damage caused during transit unless the sole cause for the loss or damage was due to any of these common law defenses: An act of nature An act of—or omission by—the shipper An act of public enemy An act of public authority Inherent vice Improper packing falls under an act or omission. Since the sole cause for the damage must be the act of the shipper, any contributory damage by the mover would void the common law defense—and the mover would be responsible. In other words, pack carefully. How do I get an estimate? Just fill out the simple estimate request on our website. We’ll reply in a timely fashion.. How long in advance should I contact you? How long in advance should I contact you? While we often are available for last-minute moves, better to book as far in advance as you can. Should the contents of drawers be removed? s a general rule of thumb, certain things just can’t remain in the drawers when it comes time to move. Anything that is breakable or heavy should be removed from the drawers and carefully packed away separately. What can be left in drawers? As long as you don’t jam-pack them, it is ok to leave clothes, towels, linens, and those sorts of items in the drawers. Keep in mind that the furniture is going to be lifted, so if it has an excessive amount of items, it might make the piece unwieldy and cumbersome. That said, as long as you leave an appropriate amount of items in the furniture, it can be a great way to save time and boxes.If the furniture needs to be navigated through a winding staircase or some other challenging obstacles in order to move it, it is best to remove everything completely – even the drawers themselves. The furniture may need to be flipped on its side or upside-down, and removing the drawers will ensure that they don’t get rattled around or fall out. Will my furniture be protected?? Yes, our trucks are fully stocked with heavy duty moving blankets which are included in our rates. Am I responsible for parking tickets? Yes. Our customers are responsible for providing us with valid parking. If loading dock/parking isn’t available our truck would have to be parked at an illegal place, which may result in receiving a parking violation. 100% Approved by Customers Some description text for this item I used vsnyvanlines a while back when I had to move places from NY to CA. I was worried in that I had a lot of fragile items, but these guys were able to address my concerns and protected my furniture with moving pads and also had a great protection plan setup for me. I can say that I did not have one scratch or problem afterwards and would recommend them to anyone looking at interstate moving services. Peter Jones New York When I had to move my stuff from NJ-TX I decided to choose vsnyvanlines. My last movers were slow and disorganized, but these guys were unbelievable. They were very cautious with our new home possessions and helped make moving which can be stressful a pleasant experience. James Morris NJ Recently used vsnyvanlines for moving my stuff from MD to NY. Showed up on time and worked quickly on getting our stuff out the door. These guys are the real deal Molly Cooper MD Peter Jones New York James Morris NJ Molly Cooper MD Our Advantages From booking to communications, to payment: VSNY Van Lines Moving makes sure to deliver shipments faster, cheaper, safer, and easier, so you can stay focused on your business Supplies We provide the best shipping supplies on the market, all over the globe. Moves The clients get 100% guarantee for the safest moving process. Foodstuffs Our company hadles foodstuffs shipments easily and effectively. Appliances We know how to make it in time and deliver the needed appliances. Docs & Cash We got your back while delivering important papers or money. Animals We offer special service for pets and other animals delivery. We offer a wide range of professional moving services from small residential moves to large business relocation projects. With 3 years experience in moving business and more than 10 years of experience in the relocation industry, VSNY Van Lines is dedicated to making your move smooth and stress-free. Main Services Local Moving Long Distance Moving Packing services US DOT # 4094545 ICC/MC # 01560578 353 Scotch Pine Dr Pocono Summit, PA 18346-7633 Useful Links Get a Quote Licenses & Certifications About Services Contacts Payment Contacts 929-254-4589 Office Phone E-mail vsnymoving@gmail.com E-mail d.vsnyvanlines@gmail.com VSNY van lines – created by Website All Rights Reserved. Facebook Twitter Instagram Yelp Youtube Login Register Forgot password? Remember me