System integrator CRM - CRMiUM

[https://crmium.com/en/] CRM Zoho Creatio Odoo Pipedrive NetHunt HubSpot Services About company Cases Blog Contacts +44 (744) 144 22 96 Contact me Укр Рус Eng Pol Eng Рус Укр Pol +44 (744) 144 22 96 Contact me Questions about CRM 01 CRM as a business function 02 Our solutions for business 03 CRMiUM 04 Our team 05 06 We are CRM-fans! Thoroughly SELECT, Competently integrate, CAREFULLY Support IUM Leave a request to find a CRM solution for the rapid growth of your brand Choose a solution Among our clients Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Get the case details Show all Hide SOMETIMES BUSINESS IS NOT AT ALL SWEET in matters related to CRM There are many solutions in the CRM market It is unclear which platform to choose in order not to overpay, but at the same time get all the necessary functions We already had bad incidents with the contractors Every 2nd entrepreneur has a bitter experience with the implementation: they did not deliver on time, they did not finish, they disappeared It seems that the employees will raise a riot Not all team members understand the value of a CRM system for business. It seems that they will protect their notebooks to the last And still, without CRM, it's complete chaos Despite the fact that it is scary to start CRM implementation, you realize that scaling is simply impossible without competent automation CRM is not just a program, a project, a one-time action In order to bring results for the same "software", you need to do a lot of work, which is convenient for many integrators to keep silent. We are convinced that CRM is a business function, not a project or software. In order to start bringing real benefits for CRM, the company must determine the owner of the system, implement a culture of work in CRM, processes for collecting wishes for the system and its constant modernization and development... We believe in CRM as a business function We become long-term partners for our clients, we constantly develop and improve the business processes of companies with the help of IT solutions How do they usually work with CRM? How does CRMiUM work? They come with a familiar solution and say: "We need to implement only this CRM". They promise that it will solve all the tasks set We analyze the request, the specifics and the real tasks of the business. We select the optimal CRM / ERP / HRM system among the most popular platforms They implement "according to a template", ignoring the features of the client's processes. As a result, the customer gets a lot of unnecessary functions and important points are simply missed We conduct a preliminary audit of business processes, we set priorities based on the real needs of the business They allocate the nearest free team to the project, without thinking about whether this team has valuable experience for the client Based on the tasks and points of growth, we select a team of experts with experience and the necessary expertise in your field They write and demand to coordinate complex technical tasks in a language that is completely incomprehensible to the business customer We are developing the implementation concept — a document that describes the requirements for a CRM system in a clear language They take a long time to configure the system, and when they finally show the result, it often does not meet expectations During the setup process, we conduct intermediate demo shows of the system weekly. This allows you to quickly get feedback and avoid "expectations vs reality" memes They rarely conduct high-quality training of company employees on working with CRM We place special emphasis on user training. We record detailed video instructions Even less often they are ready to accompany the launch and work with the resistance of the staff. They focus on technical system setup We implement the solution comprehensively until all business processes are established, and employees fully work in CRM System maintenance is usually the last priority. The team switches to new projects, and the development of the system becomes the task of the customer We continue to develop the system. We are engaging our support department, which has one of the main KPIs - the reaction speed Leave a request to get advice and find out how CRMiUM will help to establish business processes in your company Get a consultation Our solutions for business Platform selection We help to select a CRM / ERP / HRM platform for those who are not versed in the IT solutions market and are afraid of making a mistake I want a free selection What is included: We conduct interviews, clarify areas of concern and tasks We clarify the features of your business processes We analyze the collected information We provide reasonable recommendations for the use of one or more CRM/ ERP / HRM platforms We demonstrate the live operation of the systems that you are interested in Show all items Audit We find growth points for improving the business processes of those who already use CRM I want a free audit What is included: We conduct an audit of your business processes We analyze the quality of your CRM settings We recommend improvements to your CRM that will increase efficiency We give recommendations on business processes, the platform, and solving current problems We go beyond the CRM system, we give recommendations on the automation of your business in general Show all items Preparing processes for automation For companies that have a "mess" in their processes and there is a risk of getting automated chaos Discuss the task What is included: We analyze the current processes We identify non-optimal processes: duplication, "bottlenecks", slow stages, unnecessary documents and reports We make recommendations for process optimization We describe the processes for subsequent automation We generate a set of KPIs for monitoring each process We model reports and dashboards for process analysis Show all items Turnkey implementation For those who want to delegate the implementation to professionals and get a working CRM system Request a project evaluation What is included: We divide the system setup into sprints (1-2 weeks) We set up CRM and integration with other systems Each sprint we demonstrate an intermediate result, make adjustments based on feedback We conduct user training and record video instructions for working with CRM We load the primary data for working in the system We support the launch - we work with the objections of employees, make adjustments, advise Show all items Support and development For companies that want to constantly improve their processes Discuss cooperation What is included: We assign a professional team of integrators to your CRM We respond quickly to any request, as well as make suggestions for improving your CRM system ourselves We constantly refine and optimize CRM so that your business gets the maximum benefit from the system We monitor the new products of your CRM platform and implement them if necessary We conduct additional training and update the instructions We periodically conduct a full audit of the system, remove old unclaimed processes and recommend the introduction of new functions Show all items Outsourcing CRM Administrator Assistance to those companies that want perfect order and reliable analytics in CRM Discuss the task What is included: We select a CRM administrator for your company We train the administrator in all the subtleties of setting up your CRM system Administrator: - monitors the quality of the CRM system management by employees - prepares reports from CRM, builds dashboards, extracts any information from CRM on request - adds and disables users, distributes access rights - advises employees on working in CRM, trains new ones - does many other benefits for the CRM system The administrator has access to all the training programs of CRMiUM and to the consultations of highly qualified experts, due to this, he or she is constantly developing and has up-to-date knowledge Show all items If you want to grow many times faster than your competitors and are ready for fruitful work Leave a request — we will discuss all the details and benefits at the meeting Get a consultation WE ARE IMPLEMENTING WHO IS CRMiUM Perhaps the only CRM experts who want to establish your company's business processes more than you do. Let it sound trite, but our main value is the team! Most of the employees of CRMiUM are trained from scratch inside the company, and the entire top management is grown up from ordinary employees 8+ years in the market of CRM implementation and consulting 500+ successfully launched projects 70+ experts in the team OUR MAIN VALUE — A TEAM OF EXPERTS Name Pavlo Yakovenko Position Managing Partner Quote Automation is what distinguishes market leaders from outsiders! Name Rodion Dovzhenko Position Managing Partner Quote We perform complex tasks immediately, impossible ones require a little more time! Name Yana Syrotiuk Position Chief Operating Officer Quote To listen to people and operate on the principle of 'win together' is the foundation of success! Name Anna Babaeva Position Country Manager Quote CRM helps develop partnerships and creates new collaboration opportunities. Name Maksym Danyshevskyi Position Chief Financial Officer Quote Precision is the politeness of kings! Name Andrii Teterin Position Head of Zoho Practice Quote CRM implementation is a strategic decision, an investment in the future success of your company! Name Eugen Matviienko Position Head of Odoo Practice Quote I don't like to limit myself in anything, so I'm implementing Odoo! Name Serhiy Maruseychenko Position Head of Creatio Practice Quote Creatio is about technological effectiveness and the beauty of solution! Name Illia Astakhov Position Head of Pipedrive, NetHunt, HubSpot Practice Quote Implementation should be fast and efficient! And 50+ more CRM experts ... CRMiUM is not just a technical contractor We work with the business for a long time and become partners. We help you choose the optimal system, select an experienced team, work comprehensively on the goals of your business and take responsibility for the result. Leave a request to get a consultation and the "TOP 10 mistakes at the stage of CRM implementation" checklist Get a consultation CRM ZOHO Creatio Odoo Pipedrive NetHunt HubSpot About the company Blog Cases Contacts LinkedIn Facebook Instagram Youtube +44 (744) 144 22 96 info@crmium.com © 2024 CRMIUM. All rights reserved Privacy policy Consent to the newsletter About responsibility Terms of Service Ask for a call Get consultation We will contact you Preferred way of contact: Phone Telegram Viber WhatsApp E-mail Leave a request