Humanitarian aid website

[https://help.gov.ua] 0 800 202 600 For calls from Ukraine +380 44 237 00 02 For calls from other countries Want to help ua en Needs in Regions Received Aid Dashboard Needs of Ministry of Health For those willing to help Ukraine Humanitarian aid website State hotline 0 800 202 600 +380 44 237 00 02 3 STEPS TOWARDS OUR VICTORY DETAILS Step 1 INFORM about plans to provide humanitarian aid Contact our Call-centre Complete the Form Step 2 PURCHASE humanitarian aid and request shipping permit Submit eDeclaration Download the Declaration Step 3 DELIVER humanitarian aid Humanitarian hubs abroad Humanitarian hubs in Ukraine Step 1 CONTACT THE STATE HOTLINE SERVICE AND COMPLETE THE FORM 0 800 202 600 For calls from Ukraine (free of charge) +380 44 237 00 02 For calls from other countries (also available in Ukraine according to the mobile operator’s rates) 24 HOURS BEFORE SHIPPING HUMANITARIAN AID Complete the Form Ukraine’s most urgent needs? Medication Fuel Sanitary products Food Technical supplies Other Step 2 Declaration form for shipping humanitarian aid goods Submit eDeclaration REGIONAL MILITARY ADMINISTRATIONS RESPONSIBLE FOR APPROVING REQUEST FOR PASSAGE OF THE HUMANITARIAN ASSISTANCE TO UKRAINE Select region Autonomous Republic of Crimea Vinnytsya region Volyn region Dnipropetrovsk region Donetsk region Zhytomyr region Zakarpattya region Zaporizhzhya region Ivan-Frankisvk region Kyiv region Kirovograd region Luhansk region Lviv region Mykolayiv region Kyiv Odesa region Poltava region Rivne region Sumy region Ternopil region Kharkiv region Kherson region Khmelnytsky region Cherkasy region Chernivtsi region Chernihiv region Please, select region you are interested Region Ivan-Frankisvk region (Ukraine) Phone Number +380979684823 Region Zaporizhzhya region (Ukraine) Phone Number +380967615717 Region Zakarpattya region (Ukraine) Phone Number +380673124899 Region Zhytomyr region (Ukraine) Phone Number +380678975199 Region Donetsk region (Ukraine) Phone Number +380505854240 Region Dnipropetrovsk region (Ukraine) Phone Number +380689010286 Region Volyn region (Ukraine) Phone Number +380509638223 Region Poltava region (Ukraine) Phone Number +380501477111 Region Chernihiv region (Ukraine) Phone Number +380631890275 Region Cherkasy region (Ukraine) Phone Number +380985071923 Region Chernivtsi region (Ukraine) Phone Number +380991707177 Region Khmelnytsky region (Ukraine) Phone Number +380963671241 Region Kherson region (Ukraine) Phone Number +380973742152 Region Kharkiv region (Ukraine) Phone Number +380671108011 Region Ternopil region (Ukraine) Phone Number +380503734517 Region Rivne region (Ukraine) Phone Number +380672425169 Region Odesa region (Ukraine) Phone Number +380677120315 Region Mykolayiv region (Ukraine) Phone Number +380675123761 Region Lviv region (Ukraine) Phone Number +380676705119 Region Kirovograd region (Ukraine) Phone Number +380508356842 Region Kyiv (Ukraine) Phone Number +380990907773 Region Kyiv region (Ukraine) Phone Number +380978329655 Region Luhansk region (Ukraine) Phone Number +380990907773 Region Sumy region (Ukraine) Phone Number +380633369922 Region Vinnytsya region (Ukraine) Phone Number +380432651721 Data is missing Region Phone Number NOTE: While martial law is in force, the procedure on passage of the humanitarian aid across the customs border of Ukraine is regulated by the Resolution of the Cabinet of Ministers of Ukraine №174 "On some issues regarding the passage of humanitarian aid across the customs border of Ukraine under martial law" adopted on March 1, 2022 (with amendments introduced by CMU Resolutions №344 on March 22, №329 on March 20, №235 on March 9, 2022 and №224 on March 7, 2022). Step 3 WHERE TO DELIVER INTERNATIONAL HUBS REGIONAL HUBS Select country Italy Poland Portugal Romania Slovakia Hungary Sweden Please, select country you are interested Country Hungary Address Záhony GPS: 48.387295, 22.183171 Phone number +36309384106 Country Romania Address România, jud.Suceava, or. Salcea, str. Aeroportului (Aeroportul internațional “Ștefan cel Mare”) Phone number +40756883450 Country Romania Address Help Ukraine.center, Romania, Husi, 735100, str. Calea Basarabiei 95B Phone number +40784884788 +380675651021 Country Portugal Address Lisboa, Rua Prof. Mira Fernandes 20-21 Phone number +351969389560 Country Romania Address Strada Basarabien nr 9 Siret Suceava 725500 Phone number +38 050 853 56 80 +380 67 311 4379 Country Sweden Address Solögat Chamania (charity fund) Alfred Nobels allé 7, 141 52 Huddinge Phone number +46 734 059 213 Country Sweden Address Sveavägen 160, Stockholm Phone number +46 734 059 213 Country Slovakia Address AURORA BOREALIS LLC Kupelska 99, 07301, Sobrance Phone number +380674868838 Country Slovakia Address Eisnerova 64, 84107, Devinska Nova Ves Obchodne centrum "Glavica" Bratislava Phone number +380674868838 Country Romania Address Romania, judetul Tulcea, mun.Issaccea, str.Avram Iancu 46 Phone number +40741199579 Country Italy Address via Cappafredda 18C, 37050, Roverchiara VR Italia Phone number +39 366 237 61 97 Country Romania Address 5R63+3JP Tulcea, Romania 45°09'36.8""N 28°48'14.7""E Tulcea, strada Viticulturii Phone number +380964479887 Country Poland Address SLT TRANS LOGISTIC 05-800, Pruszkow, ul.Parzniewska,18 (bud.B 11-15) Phone number +48729913351 Country Poland Address EMOLE, ul. Parzniewska 18 05-800 Pruszków, Polska Phone number +48789120859 Country Poland Address Nisko, Checkpoint "Ugryniv-Dolgobychiv" Phone number +380672106214 Data is missing Country Address Phone number Select region Autonomous Republic of Crimea Vinnytsya region Volyn region Dnipropetrovsk region Donetsk region Zhytomyr region Zakarpattya region Zaporizhzhya region Ivan-Frankisvk region Kyiv region Kirovograd region Luhansk region Lviv region Mykolayiv region Kyiv Odesa region Poltava region Rivne region Sumy region Ternopil region Kharkiv region Kherson region Khmelnytsky region Cherkasy region Chernivtsi region Chernihiv region Please, select region you are interested Region Cherkasy region (Ukraine) Phone number +380686841941 Region Khmelnytsky region (Ukraine) Phone number +380673829436 Region Kharkiv region (Ukraine) Phone number +380671108011 Region Zaporizhzhya region (Ukraine) Phone number +380504863468 Region Zaporizhzhya region (Ukraine) Phone number +380675899391 Region Zaporizhzhya region (Ukraine) Phone number +380999156772 Region Zaporizhzhya region (Ukraine) Phone number +380509177996 Region Zakarpattya region (Ukraine) Phone number +380676050050 Region Zhytomyr region (Ukraine) Phone number +380678975199 Region Donetsk region (Ukraine) Phone number +380506240805 Region Dnipropetrovsk region (Ukraine) Phone number +380676112122 Region Rivne region (Ukraine) Phone number +380968867458 Region Poltava region (Ukraine) Phone number +380996551579 Region Odesa region (Ukraine) Phone number +380670077110 Region Mykolayiv region (Ukraine) Phone number +380636396380 Region Lviv region (Ukraine) Phone number +380673832731 Region Luhansk region (Ukraine) Phone number +380994058544 Region Kirovograd region (Ukraine) Phone number +380508356842 Region Kyiv region (Ukraine) Phone number +380956829878 Region Kyiv region (Ukraine) Phone number +380679635220 Region Kyiv (Ukraine) Phone number +380674641607 Region Ivan-Frankisvk region (Ukraine) Phone number +380673254430 Region Ivan-Frankisvk region (Ukraine) Phone number +380979684823 Region Zaporizhzhya region (Ukraine) Phone number +380504562032 Region Volyn region (Ukraine) Phone number +380953175433 Region Vinnytsya region (Ukraine) Phone number +380975239334 Region Chernihiv region (Ukraine) Phone number +380677526361 Region Chernivtsi region (Ukraine) Phone number +380506739398 Region Ternopil region (Ukraine) Phone number +380963373870 Region Sumy region (Ukraine) Phone number +380500476787 Data is missing Region Phone number INTERACTIVE MAP OF THE HUMANITARIAN ASSISTANCE PROVIDED TO UKRAINE TO DATE Aid Dashboard Any help is APPRECIATED Support with money Contact us Answers to frequently asked questions to the HELP portal 1. What is the purpose of this website This is an official portal for those who want to provide humanitarian or financial assistance to people of Ukraine, businesses or the government at the times of resistance against the Russian aggression. Anyone willing to support Ukraine can access here the information on how to do it. The website was developed jointly by the Office of the President of Ukraine and the Cabinet of Ministers of Ukraine. 2. How can I make a donation We recommend using the official accounts of the National Bank of Ukraine for financial support of Ukraine. Account details for donations to different causes can be found on this webpage or on the web platform of the Government of Ukraine. There are six funds in Ukraine to support the social and economic resilience of the state, namely: Armed Forces of Ukraine Support Fund Follow this link to make a donation Crypto-wallets for donations Humanitarian Fund Follow this link to make a donation Economic Recovery and Transformation Fund Follow this link to make a donation Small and Medium Business Support Fund Follow this link to make a donation Debt Management and Redemption Fund Follow this link to make a donation Destroyed Property and Infrastructure Restoration Fund Follow this link to make a donation Donations to the Recovery Fund accouns can be wired in hryvnias (UAH), US dollars (USD) and euros (EUR). To support volunteers organisations in Ukraine, we recommend to familiarize yourself with the previous activities of specific organisation in advance. We encourage lindividuals and legal entities to make donations directly to the government accounts or to volunteers organizations whenever possible. 3. How I can help in person I want to help as a volunteer We recommend to consult the information indicated on the website of the Embassy of Ukraine in your country and contact them to clarify possible ways to volunteer where you live or in Ukraine. General information and contact details of the Ukrainian embassiesabroad are available at the link. If you want to help as a volunteer directly in Ukraine, we advise you to leave your offer on one of the platforms indicated below and mention details on what type of support you are willing to provide Spivdia | Humanitarian, medical help for civilians єДопомога UkraineNow - Help Ukraine Ukrainian Volunteer Service 4. What type of humanitarian aid is most needed Medication Anyone who wants to join the provision of the population or hospitals with medicines and necessary materials can fill out the form here . The Ministry of Health of Ukraine provides a list of drugs, medical devices, consumables, which are in high demand among health care institutions. Please take this into account when collecting humanitarian aid. The list is available via this dashboard or in this table . Make sure that the medicines you plan to provide to Ukraine as humanitarian aid are not included into the list of drugs, psychotropic substances and precursors that require a special permit to be imported into Ukraine. Food items Baby food Instant cook food Їжа готова до вживання та швидкого приготування (в т.ч. солодощі) Canned food Raw food (cereals, pasta, potatoes, flour) Sugar, salt, coffee, tea Animal feed and filler Hygiene and sanitary items Hygiene products (liquid soap, gels, shampoos, brushes, toothpaste, products for women / men) Baby diapers, powders, wet baby wipes Diapers for adults Household chemicals Antiseptics Napkins (wet and dry), toilet paper, paper towels Other items Canisters Backpacks, bags, trunks Karemats, tourist rugs Mattresses Bedding, blankets, pillows Sleeping bags Heaters Technical equipment Communication devices (walkie-talkies, radios, modems) Camouflage nets, camouflage tools Household appliances Gas masks with filter Protection gear Protective equipment for the military is body armor and its components (armor plates (ballistic plates) level VI + and above), Kevlar helmets (protection level VI + and above), tactical knee pads, tactical gloves, tactical backpacks and tactical goggles. To support the protection of the defenders of Ukraine, you can donate directly to the Armed Forces of Ukraine Support Fund , contact the authorised initiatives like Protect Ukraine | Donate tactical gear to help Ukrainian soldiers or procure the protection gear yourself and send it to Ukraine following the requirements of the host country of export of protection gear items and enrty of protective equipment into the Ukraine's customs territory. Please note, that a simplified proceedure applies to the entry of such equipment in Ukraine. Protection items for medical staff Gloves Masks Respirators Goggles / shields Medical gowns 5. I want to sent humanitarian aid from abroad Where you can adress humanitarian aid Humanitarian aid for the needs of the population and defenders of Ukraine can be directed either to an international hub (question 8) or to one of the hubs located in Ukraine (question 9), which further distributes aid to the regions. For smaller amounts of assistance, we recommend using the services of Ukrainian postal companies listed below. Steps to take to ship humanitarian aid to Ukraine Check the list of needs of the beneficiary in Ukraine or consult the general list in question 4. What assistance is most needed Collect and pack aid Prepare the necessary package of documents to ship aid to Ukraine or other country of destination The Declaration is sufficient for shipment of the humanitarian aid goods into the customs territory of Ukraine. The list of documents for special categories of goods (including dual-use goods) is listed under question .Documents for the import of humanitarian aid. Choose a destination hub from the list of Foreign Hubs or Hubs in Ukraine Contact the hub coordinator and get approval for reciept of aid (informal) Load the aid and transport it to the selected hub This is it! Humanitarian aid will be dispatched to the regions in Ukraine with consideration of safety of logistical routes and current needs on the ground. How to send humanitarian aid by post For small cargos or single packages (under 1 tonne) we recommend using the services of Ukrainian logistics companies "Nova Poshta", "Mist", "Ukrposhta". Countries where these companies collect humanitarian aid: Nova Poshta accepts humanitarian aid from warehouses in the following countries: USA, Great Britain, France, Germany, Poland, Latvia, Romania, Turkey. All details and answers to frequently asked questions on the company's website. Meest accepts humanitarian aid in warehouses in the following countries: USA, Canada, Great Britain, France, Germany, Italy, Poland, Greece. All details on the company's website. Ukrposhta accepts humanitarian aid in warehouses in the following countries: Poland, Romania, Slovenia, Greece, USA, Armenia, Gibraltar, Georgia. Please note, these companies are doing everything possible to deliver aid to Ukraine free of charge. However, the transportation of aid to a foreign warehouse is organized at the sender's own expense. We ask you to be understanding of the limited capabilities of these companies to handle the shipment of bulky cargo in wartime and to cover their own costs, and we urge shippers to use their services to ship small cargo. Packaging recommendations For prompt transportation of aid, we ask senders to sort humanitarian aid according to the type of humanitarian aid goods. This allows to cut the time for customs control and enables us to distribute assistance more quickly among the regions and population groups that need it most. Please check the packaging requirements of the destination hub or ask directly from the hub coordinator before shipping aid. 6. How to send humanitarian aid to Ukraine via Poland If humanitarian aid is heading towards the RARS wharehouse from EU countries At the latest 12 hours before shipping aid (preferably 24 hours in advance): Fill out the form (mandatory) Provide information requested via the Google spreadsheet on the link indicated in the email response sent to you upon submittion of the form Prepare the necessary documents Packing list from the Embassy of Ukraine in a country which humanitarian aid is shipped from Once the information provided is processes you will recieve adress of one of the RARS wharehouses (hubs) via email indicated in the form. For shipping aid by plane, please provide an airway bill and sent the draft version of the airway bill for confirmation at [email protected] *RARS: Polish Strategic Reserve Agency. Please note, large cargos (10 tons and larger) should be preferably shipped via RARS. If humanitarian aid is heading towards the RARS wharehouse from UK, Norway, Switzerland The algorithm for shipping aid from these countries is similar to shipments from the EU except for one document: in addition to the package of documents listed in the previous paragraph (for EU countries) it is necessary to fill in the T-1 Declaration. If humanitarian aid is heading towards the volunteers wharehouses (hubs) At the latest 12 hours before shipping aid (preferably 24 hours in advance): Fill out the form (mandatory) Provide information requested via the Google spreadsheet on the link indicated in the email response sent to you upon submittion of the form Please note the following: For medication containing controlled substances — a pharmaceutical permit is required. For dual-use goods — a permit from the Ministry of Development of Poland (for goods of Polish origin) or a permit from the exporting country is required. 7. Documents required for shipping humanitarian aid to Ukraine How to fill out the Declaration (paper version) You can fill out the declaration manually or submit it online following this link. For the first option, download the declaration form , print and fill out the document. Sign the completed declaration (stamp is optional) and be prepared to show the declaration when entering Ukraine. Please note, driver or a person accompanying the goods cannot act as a consignor (only a legal entity or individual that sends humanitarian aid. Passage of the humanitarian aid through the customs border of Ukraine (as defined by the Law of Ukraine "On Humanitarian Aid") is allowed after completion of the declaration form manually or through electronic means , according to the established form without application of measures of non-tariff regulation of foreign economic activity, by the person transporting the corresponding goods at the customs border of Ukraine in accordance with the Resolution of the Cabinet of Ministers of Ukraine № 396 from April 1, 2022. How to complete an online declaration (also for non-residents) If you are shipping humanitarian aid to Ukraine you can also fill out the declaration online following this link . To complete the form you can choose one of the two options: Option 1. fill out the declaration using qualified electronic signature (QES) or any mean for identification listed in the Integrated Electronic Identification System id.gov.ua (for example, with the help of BankID) to recieve an authorisation Option 2. fill out the declaration following steps indicated on this link (in case no QES or BankID is available). This option is also available for non-residents and allows to submit an online information message about humanitarian aid to be delivered. Option 1. Steps to take To fill in the Declaration, select the section Citizens → Declaration on Humanitarian Aid in your personal account. To create a new declaration, select the Add button in the opened form. After filling out the declaration, click the Submit declaration button at the bottom of the form. If there are errors in the declaration, list of errors will be visualized. It will not be possible to submit the declaration until they are corrected. In the absence of errors, the declaration will be accepted into the information system of the State Customs Service with the assignment of a unique electronic identifier (UEI) of the declaration (a small integer starting at 00, for example, 00555). This identifier has to be shared with the customs officer. Completion of customs clearance is certified by the customs officer by attributing a personal number stamp on the printout of the electronic declaration (as in case with the paper declaration). We encourage to use the electronic means for filling out the declaration whenever possible in order to speed up the processing of humanitarian aid. Whom should I state as a recipient of the humanitarian aid? For general humanitarian aid goods: foreign wharehouse (hub) wharehouse (hub) in Ukraine military administration at the regional level upon agreement For humanitarian goods with a special order of passage (listed in the next question) military administration designated by the Ministry of Defense of Ukraine law enforcement agency another military body formed in accordance with the law other counter-terrorism entity in accordance with the law Which products require a guarantee letter? A letter of guarantee is required for the following product categories: plates for body armor portable non-civil radio stations unmanned aerial vehicles (quadcopters) for non-civil purposes binoculars, monoculars and other optical tubes, magnifiers (magnifiers) for non-civil purposes collimator sights, optical sights for non-civilian purposes thermal imagers, night vision devices To transport these goods, you must obtain a letter of guarantee from the end user by filling ot the specific form. The letter of guarantee should be submitted during the customs clearance carried out at the border crossing point with Ukraine, together with a declaration. The end user who draws up and signs the letter of guarantee must represent military administration body designated by the Ministry of Defense of Ukraine law enforcement agency another military formation formed in accordance with the law another counter-terrorism entity in accordance with the law The list of humanitarian aid goods, which are subject to a separate procedure when entering the customs territory of Ukraine and require a letter of guarantee of the end user is defined by the Annex to the Resolution of the Cabinet of Ministers from March 1, 2022 № 174 . A more detailed explanation of the import of such goods provided by the Ministry of Finance of Ukraine can be found at the link. Please note, sending helmets and body armor from your country may require a special export permit, which can be obtained from the responsible authority in the country of departure (for example, the US Bureau of Industry and Security). If approval of the export of goods is required, we recommend cooperating with companies and organizations that already have a license to export such goods. 8. International hubs Country Address Type of Hub Contact person Phone number with installed Whatsapp Warehouse Type Border Crossing Poland EMOLE, ul. Parzniewska 18 05-800 Pruszków, Polska Volunteer hub, warehouse, logistics Dmytro +48789120859 cars, trucks, pallets, boxes Poland Nisko, ul. Nowa 42 Special technic and equipment Stanislav +380672106214 Auto only accepts everything packed in chambers free of charge, only at the checkpoint "Ugryniv-Dolgobychuv" Poland SLT TRANS LOGISTIC 05-800, Pruszkow, ul.Parzniewska,18 (bud.B 11-15) Humanitarian Sergii +48729913351 Auto Korchova - Krakovets Free warehouse for humanitarian aid, pallets, there is a ramp, 2000 sq. m. Hungary Záhony GPS: 48.387295, 22.183171 Volunteer György +36309384106 Multimodal Zahony-Chop Romania Tulcea, 5R63+3JP GPS: 45°09'36.8"N 28°48'14.7"E Tulcea, strada Viticulturii Volunteer Olkesandr +380964479887 Auto Isaccea-Orlivka Romania Strada Basarabien nr 9, Siret Suceava 725500. Volunteers Liliya +380508535680 +380673114379 Auto Porubne Romania Romania, Husi, 735100, str. Calea Basarabiei 95B Humanitarian Vladislav +40784884788 +0380675651021 Auto only Albita (Romania)-Leuseni(Moldova)- Tudora(Moldova)-StaroKazacie(Ucraine) Romania România, jud.Suceava, or. Salcea, str. Aeroportului (Aeroportul internațional “Ștefan cel Mare” Government Mihail +40756883450 Avia/Auto Siret/Porubne Romania Romania, judetul Tulcea, mun.Issaccea, str.Avram Iancu 46 Humanitarian Maria +40741199579 Auto Isaccea-Orlivka Slovakia Eisnerova 64, 84107, Devinska Nova Ves Obchodne centrum "Glavica" Bratislava Humanitarian Zoya +380674868838 Trucks Slovakia AURORA BOREALIS LLC Kupelska 99, 07301, Sobrance Humanitarian Zoya +380674868838 Car Portugal Lisboa, Rua Prof. Mira Fernandes 20-21 Humanitarian Iryna +351969389560 Auto Sweden Sveavägen 160, Stockholm Humanitarian Contact center +46734059213 Trucks Sweden Solögat Chamania (charity fund) Alfred Nobels allé 7, 141 52 Huddinge Humanitarian Contact center +46734059213 Freight bus Italy via Cappafredda 18C, 37050, Roverchiara VR Italia Natalia +39 366 237 61 97 Auto Zahony-Chop, Korchova - Krakovets 9. Ukrainian hubs Region Hubs of humanitarian aid in regions Phone number of regional humanitarian headquarters Vinnytsya Regional humanitarian aid hub 380975239334 Volyn Regional humanitarian aid hub 380953175433 Dnipropetrovsk Regional humanitarian aid hub 380676112122 Donetsk Regional humanitarian aid hub 380506240805 Zhytomyr Regional humanitarian aid hub 380678975199 Zakarpattya Regional humanitarian aid hub 380676050050 Zaporizhzhya Regional humanitarian aid hub 380509177996 Regional humanitarian aid hub 380999156772 Regional humanitarian aid hub 380675899391 Regional humanitarian aid hub 380504863468 Regional humanitarian aid hub 380504562032 Ivano-Frankivsk Regional humanitarian aid hub 380979684823 Regional humanitarian aid hub 380673254430 Kyiv Regional humanitarian aid hub 380674641607 Kyiv region Regional humanitarian aid hub 380679635220 Regional humanitarian aid hub 380956829878 Kirovohrad Regional humanitarian aid hub 380508356842 Luhansk Regional humanitarian aid hub 380994058544 Lviv Regional humanitarian aid hub 380673832731 Mykolayiv Regional humanitarian aid hub 380636396380 Odesa Regional humanitarian aid hub 380670077110 Poltava Regional humanitarian aid hub 380996551579 Rivne Regional humanitarian aid hub 380968867458 Sumy Regional humanitarian aid hub 380500476787 Ternopil Regional humanitarian aid hub 380960505087 Kharkiv Regional humanitarian aid hub 380671108011 Kherson Regional humanitarian aid hub 380671108011 Khmelnytsky Regional humanitarian aid hub 380673829436 Cherkasy Regional humanitarian aid hub 380686841941 Chernivtsi Regional humanitarian aid hub 380506739398 Chernihiv Regional humanitarian aid hub 380677526361 10. How can I directly deliver humanitarian aid from abroad to the warehouses of regional military administrations in Ukraine? 1. Contact the central warehouse of the regional military administration (see item 6 "Ukrainian hubs") and recieve contact details of the hub coordinator. 2. Load the cargo. 3. Download and fill out the declaration using the form adopted by the Resolution of the Cabinet of Ministers of Ukraine №329 on March 20, 2022. NOTE: While martial law is in force, the procedure on passage of the humanitarian aid across the customs border of Ukraine is regulated by the Resolution of the Cabinet of Ministers of Ukraine №174 "On some issues regarding the passage of humanitarian aid across the customs border of Ukraine under martial law" adopted on March 1, 2022 (with amendments introduced by CMU Resolutions №362 on March, №344 on March 22, №329 on March 20, №235 on March 9, 2022 and №224 on March 7, 2022). 11. Useful information for Ukrainian citizens who seek safety abroad Information for Ukrainian citizens, who where forced to become refugees due to the Russian invasion or are planning to leave the country, can be obtained on the dedicated web page of the Ministry of Foreign Affairs of Ukraine tripadvisor.mfa.gov.ua . In includes information on: Countries’ decision to accept the refugees; Social security for the refugees; Medical aid; COVID-19 restrictions; Crossing the border with the animals; Crossing the border with expired documents or without required documents; Links to the official resources for refugees: Conditions for entering Poland Conditions for entering Slovakia Conditions for entering Hungary Conditions for entering Romania Conditions for entering Moldova Conditions for entering Germany Conditions for entering Czech Republic Conditions for entering Austria Conditions for entering Slovenia Conditions for entering Croatia 12. State hotline for those who want to help State hotline for those wishing to provide humanitarian assistance to the population or support the Ukrainian military and territorial defense fighters is working in Ukraine. For calls from Ukraine (free of charge) 0 800 202 600 For calls from other countries (the number can also be used for calls from Ukraine at the rates of the respective operator) +380 44 237 00 02 Thank you for your contribution to the Victory! Glory to Ukraine! 0 800 202 600 For calls from Ukraine (free of charge) +380 44 237 00 02 For calls from other countries (also available in Ukraine according to the mobile operator’s rates) F.A.Q. 3 steps towards our victory Received aid dashboard ua en Great thanks! Ukraine means good people. Let’s defeat the enemy together! 💪 ×