FAQ – US Pro Logistics

Skip to content [#content] Get your FREE Quote 833-540-0040 Email info@usprologistics.org Address Los Angeles, California USDOT 3664256 MC 1268070 CA 591193 MTR 0192441 HOME SERVICES LOCAL COMMERCIAL RELOCATION LONG DISTANCE RELOCATION LOCAL RESIDENTIAL RELOCATION PACKING SERVICE FREIGHT DELIVERY STORAGE SERVICE LOADING/UNLOADING COMPANY ABOUT CAREERS PARTNERSHIP FAQ REVIEWS Discount FAQ CONTACT Search for: Get a Quote FAQ Home > FAQ FAQ Is the company licenced and insured? US Pro Logistics is a licensed, insured, and bonded moving company based in the state of California. When does the time start and end? The foreman will inform the customer when the team is ready to start the job at the site of origin as well as when the job has been completed at the destination site. What is a travel fee? We charge a one time Gas/Travel Fee to cover our expenses for fuel and driving time to get to the first location and get back from the destination to the company’s warehouse. The amount of the fee depends on the mileage. What is “Double drive time" (DDT)? “Double drive time” is the time that it takes the driver to get from the origin site to the destination site. This time is multiplied by two if the pick up and drop off locations are over 45 miles away from each other. In such cases, the DDT will be added to the quote. What are acceptable payment methods? We accept all major credit cards, postal money orders, cashier’s checks and cash. We offer 5% OFF for cash payments. Transaction fee on credit card payments may apply. Personal checks are not acceptable. Is there a minimum time that I must hire service for? Our minimum time requirement for service is 3 hrs . If your move totals less than 3 hrs , your final bill will be charged as the 3 hrs . Are there any items that you do not accept for relocation? Yes, there are some items that we reserve the right to refuse relocating. Please consult the list below. If you’re not sure if your item falls into these categories, we’d be happy to advise you. Guns Drugs (pharmaceutical or recreational) Hazardous materials A California-based Moving Company – Locally Serving Los Angeles, Long Distance to any State! 833-540-0040 Get your FREE Quote U.S. PRO Logistics HOME SERVICES COMPANY FAQ REVIEWS CONTACT Local Commercial Relocation Long Distance Relocation Local Residential Relocation Packing Service Freight Delivery Storage Service Contact us Los Angeles, California Email : info@usprologistics.org 833-540-0040 Monday – Friday: 8 am – 8 pm Pacific Time Created by CHISLA All Rights Reserved(c) U.S. PRO Logistics