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Contacts | Raiffeisen Bank
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Cards
  • Payment cards
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  • Current account
  • Custody services
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Loans
  • Credit cards
  • Loans repayment
  • Credit Holidays For Your Credit Card
  • Credit Vacations For Cash Loan
  • Mortgage loan restructuring
  • Collateral
Deposits
  • Deposit programs
  • Individual safe boxes
Insurance
  • Cash benefit in case of accident
  • Cumulative programs for high education or additional pension
  • Medical insurance abroad, MTPL and Green Card for car's owners
  • Cash benefit in case of COVID-19
  • Insuring borrowers
Online services
  • Hello, I am Rea!
  • RaifHelp
  • The program ЩЕ!
  • Raiffeisen Online
  • Apple Pay
  • Google Pay
  • Garmin Pay
For businesses
Open an account for business
  • Service Packages
  • Account for an individual entrepreneur online
  • Service package Business Elite +
  • FAIRO
  • Business Direct remote service package
  • Foreign exchange transactions for business
  • Acquiring
  • Salary project
  • Encashment service
  • Custody services
  • IBAN
  • New ISO20022 payment standard
  • For new clients of the Bank Promotion "Try with us"
Loans
  • Credit cards for entrepreneurs
  • Investment loans for business
  • Financing current activities
  • Affiliate program
  • Lending to farmers
  • Financing energy efficiency
  • Bank guarantees
  • State support of agrarians
Deposits
  • Deposit Line program
  • Capital deposit
  • Leader
  • Deposit Partner
My Business Club
  • Become a bank partner
  • Business navigation
  • Online-magazine for Business
  • Calendar of events
  • Discounts from partners
  • Special offers
  • Insurance
  • Agenty RAIFzmin
Online services
  • Online payment service for goods by card
  • Raif Business — remote services
  • FAIRO
  • Free QES for business clients of the Bank
  • Кваліфікований електронний підпис
  • New Raiffeisen Business Online
  • Raiffeisen Business Online
  • Online Cash Desk
  • Apple Pay
  • Google Pay
  • Chat-bot
  • Identification
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About premium
  • Premium Banking
  • Premium Direct
Packages
  • Prestige
  • Exclusive
  • StartUp
  • SMART.EXE
  • IBAN - new format of an account number
Loans
  • Premium Credit Card Mastercard World Elite
  • Premium Credit Card Platinum Mastercard
  • Cash loan for Premium clients
Deposits and Investments
  • Time Deposit Classic in UAH
  • Time Deposit Classic in USD/EUR
  • Deposit Savings
  • Deposit on-demand "Universal"
  • Rent of individual safes
  • Investing in Government bonds
  • Custody services
Insurance
  • Property protection
  • e- policy Auto Third Part Liability
  • Medical insurance
  • Saving programs for high education or additional pension
  • Insurance program “Assurance 24/7”
  • Travel insurance
Corporate clients
Accounts and Payments
  • To open an account
  • Cash Management
  • Corporate cards
  • New ISO20022 payment standard
  • Foreign Economic Activity
Financing
  • Partnership programs
  • Energy efficiency financing
  • Working Capital Financing
  • Investment financing
  • Guarantee operations
  • Documentary operations
  • Operations with promissory notes
  • Factoring
  • Special offers
  • State support of agrarians
Deposits
  • Types of deposits
  • Open deposit
Services
  • Acceptance and enrollment of funds
  • Acquiring
  • Encashment
  • Securities transactions
Online services
  • New Raiffeisen Business Online
  • Raiffeisen Business Online
  • Qualified Electronic Signature
  • Apple Pay
  • Google Pay
  • Online Cash Desk
  • Online statement
  • Identification
  • Corporate Clients Servicing Center
  • Documents
  • News
  • Special offers
  • Security measures
  • About the Bank
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Contacts

General questions

0 800 400 504 - across Ukraine

0 800 500 500 - across Ukraine

(044) 490 8888 - in Kyiv

(068) 490 08 88 - from Kyivstar

521 - Vodafone mobile

[email protected]

Feedback form

Estimate our work, make an appointment with the bank's management or report about fraud, corruption and other violations
Go to the form Check the status of the question

Residents of the Crimea

Ways to resolve issues related to the closure of the bank in the Crimea
Learn more

Answers to the most popular questions can be found in RaifHelp:

http://www.viber.com/raifhelp_bot

Central office

01011, Kyiv, 9 Leskova

Calls from abroad

+38 (044) 354 14 34 (acc. to tarrifs of provider)

or [email protected] (free in Skype)

The issue for credit debt

0 800 509 900 - across Ukraine

(044) 496 1146 - in Kyiv

Counterfeit and money laundering

0 800 509 990 - across Ukraine

(044) 230 9959 - in Kyiv

[email protected]

Raiffeisen Online

0 800 500 133 - across Ukraine

0 800 400 533 - across Ukraine

Raiffeisen Business Online

0 800 505 770 - across Ukraine

0 800 400 470 - across Ukraine

(044) 495 41 40 - in Kyiv and from abroad

[email protected]

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

General questions for business customers

0 800 400 445 - across Ukraine

0 800 505 045 - across Ukraine

(044) 590 24 98 - in Kyiv and from abroad

Mon-Fri from 8:00 to 22:00

Sat-Sun from 8:00 to 20:00

Monetary settlement for business customers

044 299 10 99 - from abroad

0 800 400 425 - across Ukraine

0 800 500 025 - across Ukraine

Mon-Fri from 9:00 to 18:00

Acquiring

0 800 500 738 - across Ukraine

(044) 495 9191 - in Kyiv and from abroad

around the clock

Realization mortage property

0 800 300 800 - across Ukraine

[email protected]
- buy object

[email protected]
- buy assets

Mon-Fri from 8:00 to 19:00

Your virtual assistant in Raif

The answers to the most popular questions will help you find Rea. Your virtual assistant in Raif: http://www.viber.com/raifhelp_bot


Informing people


Refer to the organizational units or use the feedback form's context, to address your question.


The key channel for receiving applications in Raiffeisen Bank JSC is the Feedback form placed at: https://www.raiffeisen.ua/kontakty/kontaktna-forma. Please pay attention that considering the information security rules, Raiffeisen Bank JSC cannot guarantee that all the applications sent to the Bank via other channels, in particular, to emails, will be received and processed.  The notification of the application registration sent to the email specified by the applicant confirms that the Bank received the application to its e-mailbox.


E-mail to inform people about the connection with the bank

Inbox JSC "Raiffeisen Bank" that is used solely to informing individuals regarding the acquisition of the status of the stand'asanas with the Bank under article 52 of the Law of Ukraine "On banks and banking activities", No. 2121-III of 07.12.2000, and on the legislative requirements for contracts between the Bank and Wops'related persons.
Letters to this mailbox are informative in nature and do not require a response.
Read more