This version of the page http://business.vodafone.ua/en/rouming (77.52.212.113) stored by archive.org.ua. It represents a snapshot of the page as of 2022-04-11. The original page over time could change.
Roaming from Vodafone Ukraine

Search

Please enter Your contact information, we will call You back

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Your request has been successfully sent

We will contact you within 2 hours.
If the application is received after 16:00, we will call you the next business day.

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Add a service package

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Add a service package

Your request has been successfully sent

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Please enter Your contact information, we will call You back

Your request has been successfully sent

We will contact you within 2 hours.
If the application is received after 16:00, we will call you the next business day.

Your contact details

Name:
Phone:
E-mail:

Need help?

We have gathered for You the answers to all relevant questions in the "Support"section

Go to the "Support"section

Vodafone Red Business

Vodafone IoT

> p style = "text-align: center;"> Vodafone provides free 200 MB per day at basic roaming rates in Poland, Romania, Hungary and Moldova.  Детальніше 



 Contact contacts in neighboring countries that are currently accepting refugees 

Where are you traveling?

Введіть назву країни*

Select a service

Roaming like at home

1GB

 Internet 

60 min

 calls 

  UAH 380   /7 days 

  •  Profitable roaming in 49 countries 
  •  Call minutes package 
  •  Large amount of mobile internet 
Details Hide
Connect the service Learn more
For internet

Giga Roaming services

1 GB

3 GB

5 GB

 UAH 250 
for 7 days
 UAH 650 
for 10 days
 UAH 1,000 
for 14 days
Countries where the service operates
  • Internet for 7, 10 or 14 days
  • 1, 3 or 5 GB of internet
Details Hide
Learn more
For calls

Communications week

 30 min 

 calls 

  from UAH 90   /7 days 

  •  Profitable 7-day roaming 
  •  30 minutes to talk 
Details Hide
Connect the service Learn more

Роумінг, як вдома Ultra

30 GB

 Internet 

5,000 minutes

 calls 

  UAH 200   /7 days 

  • Profitable roaming in 49 countries
  • Call minutes package
  • Large amount of mobile internet
Details Hide
Learn more

GigaRoaming Maldives

 1 GB 

 Internet 

  800 грн   /7 дней 

  •  7-day roaming available 
  •  1GB for communication 
Details Hide
Connect the service Learn more
Basic tariffs in roaming
How to avoid unexpected tariffication

In case you don't plan to use mobile internet while roaming, you can turn it off. Dial *600*12# or in My Vodafone app (Services – Available services – Roaming – "Forbiddance of mobile internet in roaming" service).

If after disconnecting you want to use the mobile internet in roaming again, dial *600*13# or in My Vodafone app (My services – "Forbiddance of mobile internet in roaming" service – Deactivate). After that, you will need to restart your phone.

To check "Forbiddance of mobile internet in roaming" service, *600*14#

Pay attention, in case of activation "Roaming like home", "GigaRoaming" ,"GigaRoaming Max" services "Forbiddance of mobile internet in roaming" service will be disconnected.

What is roaming?

Business subscribers of Vodafone Ukraine you can use mobile services'phone and mobile Internet abroad using international roaming services.

How to activate roaming service?

Before you travel, check whether You have activated the service:

  • using the Virtual Manager;
  • turning to the expert/specialist Vodafone, which is assigned to Your company.
How does roaming work?

Turn Your Android phone once You arrive abroad, and it will automatically detect the guest network. Vodafone Ukraine is constantly expanding the network of roaming partners by signing direct bilateral agreements with foreign operators. This enables the subscribers of Vodafone Ukraine to use mobile services''yazku in other countries, and to subscribers of foreign operators in Ukraine.

One number – one world

Куди б Ви не їхали, не потрібно змінювати Ваш телефонний номер. Де б Ви не знаходилися в нашій глобальній роумінговій мережі, близькі, друзі та колеги зможуть зателефонувати Вам або відправити SMS-повідомлення. Щоб здійснити вихідний дзвінок за кордоном, номер необхідно набирати в міжнародному форматі:
+ або 00 <код країни><код міста/код мобільної мережі><номер абонента>

Наприклад, щоб зателефонувати в Україну абоненту Vodafone, наберіть: + 380 50 ХХХ ХХ ХХ, де:

  • + або 00 — кнопки на клавіатурі телефона;
  • 380 — міжнародний код України;
  • 50 — код мережі Vodafone;
  • ХХХ ХХ ХХ – телефонний номер абонента.
The checking account status

To check the current balance of your account, you need to dial the following combination: *110*10#. Also the account status can be checked through a system of “Virtual Manager”.

Important to know for users of Mobile Internet in roaming?

Before traveling abroad, please check out:

  • if you have activated the roaming service and mobile Internet;
  • supports mobile terminal (mobile phone, USB-modem) the appropriate GPRS / 3G / 4G service;
  • made in the settings of the access point APN: internet;
  • is a mobile terminal (mobile phone, USB-modem) in the same frequency range, that the guest network;
  • does the guest network and mobile Internet tariffs for its use.

Please note that the software of most modern phones can automatically, without your direct involvement, to initiate the Internet (for example, updating phone software, or automatic reception of MMS messages, and also update applications via the Internet that are installed on the mobile terminal, such as weather forecast, currency Converter, online games, etc.). Pam'remember that overseas billing of such occurs on tariffs for international roaming.
Note! While on vacation or on a business trip outside Ukraine, remember that in the area of international roaming tariffs for data services will differ from tariffs in home network. If you are in countries where 3G network of the roaming partner, remember that in 3G networks the data transmission speed is much higher, and the consumption of Internet traffic may cause not planned expenses. When checking account balance is important to remember that all the events that occurred in the roaming affect the account balances immediately after the event, but with a delay, which can reach several days.

Note that when using the Mobile Internet in 4G networks while roaming, disable data transmission in a mobile phone is impossible. If You do not plan to use the Mobile Internet, will change, please in the phone settings network type to 3G and turn off data transfer on Your device.

The use of a mobile phone without a headset

In some countries it is forbidden to use a mobile phone without a headset "Hands-Free" while driving. A complete list of such countries:

Austria
Andorra
Azerbaijan
Bermuda
Belgium
Bulgaria
Bosnia and Herzegovina
Great Britain
Germany
Hong Kong
Georgia
Greece,
Denmark
Egypt
Italy
Israel
Cyprus
Latvia
Lebanon
Luxembourg
Malaysia
Poland
Portugal
Russia
Singapore
Slovakia
Slovenia
France
Czech Republic
Switzerland
Estonia
South Africa

Value Your safety and life!

Headset ‘Hands-Free” improves traffic safety by allowing You to keep attention on the road while talking on the phone while driving. When going abroad, remember'remember that the penalty for mobile phone use without a headset "Hands-Free” while driving several times may exceed the price of the headset was “Hands-Free”.

The policy of fair use of international roaming service

Policy of fair use of international roaming service

Free calls to the Embassies of Ukraine

Для примусово вивезених українців надана можливість безкоштовно дзвонити на номери українських посольств у сусідніх державах або державах можливого транзитного проїзду.

Якщо ви бажаете повернутися в Україну, потрібно повідомити свої дані найближчому посольству:

Посольство України в Естонській Республіці:
+372 6015 835, +372 5887 4477
emb_ee@mfa.gov.ua, consul_ee@mfa.gov.ua

Посольство України в Латвійській Республіці:
+371 2923 9262 (WhatsApp)
emb_lv@mfa.gov.ua

Посольство України в Республіці Білорусь:
+375 25 603 11 84 (WhatsApp, Viber)
emb_by@mfa.gov.ua, consul_by@mfa.gov.ua

Посольство України в Грузії:
+995 595 08 22 88 (WhatsApp)
emb_ge@mfa.gov.ua

Посольство України в Азербайджанській Республіці:
+994 50 255 75 18 (WhatsApp)
emb_az@mfa.gov.ua

Посольство України в Республіці Казахстан:
+7 70 5755 6610 (WhatsApp, Viber)
emb_kz@mfa.gov.ua, consul_kz@mfa.gov.ua

Посольство України в Китайській Народній Республіці:
+86 1370 1230 647
emb_cn@mfa.gov.ua, consul_cn@mfa.gov.ua

Посольство України в Республіці Вірменія:
+374 7710 0273 (WhatsApp, Viber, Telegram)
emb_am@mfa.gov.ua

Посольство України в Литовській Республіці:
370 5233 0782, +370 6555 0194
emb_lt@mfa.gov.ua, consul_lt@mfa.gov.ua

Посольство України в Республіці Польща:
+48 698 608 837 (WhatsApp, Viber)
consul_pl@mfa.gov.ua

Консульство України в Гданську:
+48 5834 606 90, +48 6076 543 33
gc_plg@mfa.gov.ua

Посольство України в Турецькій Республіці:
+90 539 550 98 98 (WhatsApp, Viber, Telegram)
emb_tr@mfa.gov.ua, consul_tr@mfa.gov.ua

Також Vodafone надає своїм абонентам, які опинились в росії та Білорусі, щоденно 30 безкоштовних хвилин для вхідних і вихідних дзвінків в Україну та в країні перебування і 30 вихідних SMS.

УВАГА! У разі неможливості сконтактувати з дипломатичними установами за вказаними телефонами (телефонні лінії можуть бути перевантажені через велику кількість звернень) потрібно направити повідомлення електронною поштою або через зазначені в контактах месенджери. Всі звернення будуть оперативно та належним чином опрацьовані.

What number the business the customer can get advice while roaming?

+380 50 462 00 01 , +380 50 040 01 11 , +380 50 462 00 04 free for subscribers to the Vodafone Red Business tariffs .

For subscribers of other tariff plans help is available in room +38 050 508 1111 (first minute free, then – in accordance with the terms of Your tariff package).

Where are you traveling?

Введіть назву країни*

What is roaming?

Business subscribers of Vodafone Ukraine you can use mobile services'phone and mobile Internet abroad using international roaming services.

Як підключити послугу роумінгу?

Перед відрядженням перевірте чи активована у Вас послуга:

  • через систему Віртуальний менеджер;
  • звернувшись до експерта/спеціаліста Vodafone, який закріплений за Вашою компанією
How does roaming work?

Turn Your Android phone once You arrive abroad, and it will automatically detect the guest network. Vodafone Ukraine is constantly expanding the network of roaming partners by signing direct bilateral agreements with foreign operators. This enables the subscribers of Vodafone Ukraine to use mobile services''yazku in other countries, and to subscribers of foreign operators in Ukraine.

One number - one world

Куди б Ви не їхали, не потрібно змінювати Ваш телефонний номер. Де б Ви не знаходилися в нашій глобальній роумінговій мережі, близькі, друзі та колеги зможуть зателефонувати Вам або відправити SMS-повідомлення. Щоб здійснити вихідний дзвінок за кордоном, номер необхідно набирати в міжнародному форматі, тобто + <Код країни> <код міста або мережі> <номер телефону>. Наприклад, щоб зателефонувати з-за кордону в Центр обслуговування абонентів Vodafone Україна, наберіть: + 380 50 4620001, де:

  • + знак (клавіша), який використовується в мобільних телефонах стандарту GSM для заміни коду міжнародного доступу з будь-якої країни;
  • 380 - міжнародний код України;
  • 50 - один з кодів мережі Vodafone Україна;
  • 462 00 01 - телефонний номер абонента (в даному випадку номер Центру обслуговування абонентів Vodafone Україна).

Під час Вашого перебування за кордоном цілодобово телефонуйте за допомогою до Центру обслуговування абонентів (ЦОА): з мобільного або стаціонарного телефону за номером + 380 50 4620001.

The checking account status

To check the current balance of Your account, you need to dial the following combination: *110*10#. Also the account status can be checked through a system of “Virtual Manager”.

Important to know for users of Mobile Internet in roaming?

Before traveling abroad, please check out:

  • if You have activated the roaming service and mobile Internet;
  • supports mobile terminal (mobile phone, USB-modem) the appropriate GPRS / 3G / 4G service;
  • made in the settings of the access point APN: internet;
  • is a mobile terminal (mobile phone, USB-modem) in the same frequency range, that the guest network;
  • does the guest network and mobile Internet tariffs for its use.

Please note that the software of most modern phone models can automatically, without your direct participation, initiate an Internet connection (for example, updating the phone software or automatically receiving MMS messages, as well as updating Internet applications installed on the mobile terminal, such as: weather forecast, exchange rates, online games, etc.). Remember that abroad, such connections are charged at international roaming rates.
Attention! When you are on vacation or on a business trip outside Ukraine, remember that in the area of international roaming, the tariffs for data transmission services will differ from those in the home network. If you are in countries where a roaming partner's 3G network is available, remember that in 3G networks the data transfer rate is much higher, and the consumption of Internet traffic may cause unplanned expenses. When checking the account balance, it is important to remember that all events that have taken place in roaming are reflected in the account balance not immediately after the end of the event, but with a delay that can reach several days.
Please note that when using the Mobile Internet in a 4G network in roaming, it is impossible to turn off data transmission in your mobile phone. If you do not plan to use the Mobile Internet, please change the network type to 3G in the phone settings and turn off the data transfer on your device.

The use of a mobile phone without a headset

In some countries it is forbidden to use a mobile phone without a headset "Hands-Free" while driving. A complete list of such countries:

Austria, Andorra, Azerbaijan, Bermuda, Belgium, Bulgaria, Bosnia and Herzegovina, UK, Germany, Hong Kong, Georgia, Greece, Denmark, Egypt, Italy, Israel, Cyprus, Latvia, Lebanon, Luxembourg, Malaysia, Poland, Portugal, Russia, Singapore, Slovakia, Slovenia, France, Czech Republic, Switzerland, Estonia, South Africa

Value Your safety and life! Headset ‘Hands-Free” improves traffic safety by allowing You to keep attention on the road while talking on the phone while driving. When going abroad, remember'remember that the penalty for mobile phone use without a headset "Hands-Free” while driving several times may exceed the price of the headset was “Hands-Free”.

The policy of fair use of international roaming service

International roaming service fair use policy

What number the business the customer can get advice while roaming?

+380 50 462 00 01  +380 50 040 01 11 < / span> +380 50 462 00 04 free for subscribers to the Vodafone Red Business tariffs .

For subscribers of other tariff plans help is available in room +38 050 508 1111 (first minute free, then – in accordance with the terms of Your tariff package).

Чому Vodafone?

Ми підтримуємо Ваш бізнес 24/7

Детальніше

Знаходимо індивідуальні рішення для ваших бізнес-завдань

Детальніше

Покриваємо мобільною мережею 98% території України, а 4G охоплює 81% населення

Детальніше