eSputnik - Marketing Automation Software for B2C
eSputnik [https://esputnik.com/en] For Small Businesses For Small Businesses Email Campaigns Join more than 60,000 clients around the globe who use eSputnik to send millions of emails every month. SMS Campaigns Reach your audience immediately with targeted text messages and notifications, even if your contacts are offline. Viber Campaigns Engage Viber users with visually appealing buttons and images showcasing your products. Web Push Notifications Send relevant, personalized push notifications from your website to users on desktop and mobile devices. Mobile Push Notifications Retain and engage your mobile app users with timely offers, reminders and other personalized content. Email Marketing Agency Entrust your email marketing campaigs to the eSputnik team of experts providing a full range of professional support and services. For Enterprise For Enterprise Email Marketing Streamline your email marketing tasks with a comprehensive set of tools for email design, campaign automation and reporting. Segmentation Segment your audiences to engage the right people at the right time with the right content. Artificial Intelligence Harness the power of custom AI technologies for your business. Omnichannel Marketing Orchestrate multiple channels in a single system to engage your audience through Email, SMS, Viber, Web Push, Mobile Push, In-App Messages and more. Multilingual Campaigns Manage multiple channels in different languages to reach a global customer base. Site Product Recommendations Show website visitors relevant product recommendations based on artificial intelligence algorithms. Mobile Marketing Automate mobile phone communication and get closer to your audience. Pricing Pricing Email Starting at 15 USD/month — Connect with your subscribers using the most efficient marketing channel. SMS Please see rates for your region — Deliver your message to customers and prospects wherever they are. Viber Messages Please see rates for your region — Showcase your offers to Viber users worldwide. Web Push Notifications Free for all eSputnik clients, with advanced features starting at 38 USD per 10,000 device tokens — Send browser messages to desktop and mobile users. Mobile Push Notifications Starting at 64 USD per 10,000 device tokens — Engage mobile app users and bring them back to your app with mobile push notifications and in-app messages. Product Recommendations for Website Activate personalized product recommendations on your website from 29 USD Advanced Segmentation Starting from 99 USD/month — Target custom audiences and personalize content based on your users’ attributes, behavior, purchase history and other data from a number of sources. Email Marketing Agency Entrust your email marketing campaigs to the eSputnik team of experts providing a full range of professional support and services. Starting at 499 USD/month. Blog Blog Blog Keep up-to-date with the latest marketing trends, tips, best practices, case studies, success stories, expert talks and interviews. Email Examples Inspire your email marketing campaigns with our huge collection of email designs from a variety of industries and occasions, with comments by the eSputnik experts. Email Marketing Glossary See the comprehensive list of basic marketing terms, collected to help you create and improve your marketing strategy. Support Support Knowledge Base See step-by-step guides and tips for using eSputnik, from creating emails to setting up automated workflows and analyzing your marketing performance. FAQ Find answers to the frequently asked questions about working with eSputnik and following the basic principles of email marketing. API Documentation Learn how to set up and use the eSputnik API. Email Client CSS Support Guide See the reference guide for CSS support in the most popular email clients. About Us Login Sign Up Free Eng English Deutsch Українська Русский Behavior-based bulk and automated omnichannel campaigns Try Now Request a Demo Grow Your Sales Use advanced multichannel marketing strategies to increase business efficiency Build a loyal audience and retain customers. Communicate with customers through the most convenient channel: Email SMS Web push Viber Mob push WhatsApp Coming soon Telegram Coming soon Use product recommendations to increase the average order value. Collect customer information based on browser behavior, sent messages, cart status, and CRM records. Create best personalized recommendations to build profitable long-term relationships. Send relevant offers to increase purchase frequency. Send bulk promo campaigns and triggered series with recommendations in all channels. Employ up-sell to increase purchase frequency. Solutions for Any Type of Business Best practices for your business Get started with digital marketing right away! Send custom designed campaigns on the first day of registration! Use ready-made workflows for any event, from abandoned carts to personalized greetings. Free support for businesses at any stage of development. See small business solutions Personalization tools for large enterprises Personalize every interaction in each channel based on real-time user behavior data. Increase sales with loyalty programs, individual promocodes, and personalized discounts for each customer. See enterprise solutions Our solutions are for Marketplaces Discount services Retailers Ticket operators Travel platforms Fashion Shopping clubs DIY Our Case Studies Custom Custom AI solution helped a photo editor increase the income by 17% With the customer base growing, RetouchMe faced an increase in the churn rate. To avoid attrition, they had to focus on high-value customer retention. The AI solution by eSputnik helped identify potential VIP customers with 99% accuracy and eventually increase VIP customers by 35 % and the quarterly income by 17%. Full Case Custom Omnichannel Omnichannel workflows helped an online retailer recover 92% of abandoend carts An online jewellery retailer 925.ua wanted to encourage more cart abandoners to complete a purchase. With automated omnichannel workflows by eSputnik, they managed to use emails and web pushes within one abandoned cart strategy, and drove back 92% more shoppers. Full Case Omnichannel Triggers Optimization of triggers for an eCommerce stimulated revenue growth by 44% A cosmetics brand Aromateque wanted to generate more transactions using promotional campaigns. With behaviour-based triggers by eSputnik, they automated their promo emails which resulted in customer lifetime value increase and revenue growth by 44%. Full Case Triggers Take full advantage of development opportunities Easily introduce direct marketing best practices and improve them without programmers’ help Automatically use the most profitable channel Omnichannel Omnichannel strategies combine all the necessary channels: Email SMS Web push Viber Mob push WhatsApp Coming soon Telegram Coming soon “Multichannel is another advantage of the system. A combo of Email, Push and SMS campaigns lets us communicate with the clients in the most convenient way.” Konstantin Cherepinsky, CEO Gold.ua Responsive email editor Online Drag-n-Drop and HTML Email Editor A simplified drag-and-drop interface is optimized for successful email design. Built-in email templates that incorporate all modern feautures - AMP support, Multilanguage, dynamic content, real-time personalization, adaptivness, mobile friendliness - can be customized for any needs. For us, eSputnik is more than just an email marketing partner. Besides other advantages, they offer easy contact base management, a cool email editor with different useful options and great functionality for analytics Denis Kaplunov, CEO Studio Denis Kaplunov Product recommendations Convert site visitors into paying customers The system automatically adds to the email those products the user searched for on the site, in the mobile app or in emails. You can set up an abandoned cart and an abandoned browse emails with personalized recommendations included “Segmentation enabled us to personalize emails to the max and increase the conversion rate by 1.5.” Galina Panasyuk, CRM Marketer Busfor.ua Innovations in the service of our customers We constantly develop new opportunities for your business Omnichannel workflow editor Easily manage settings for sending ready-made messages - time, recipient, type of channel, and conditions. Workflows are automatically triggered by real-time events. Effective reports Improve the effectiveness of Email with effective reports: RFM analysis, cohort analysis, reports on opens and clicks. Multilanguage Create one template for all languages and fill it with the corresponding content. There is no need to create workflows with multiple conditions. Communicate with subscribers in their native language using one template and one workflow. AMP4EMAIL support The user can choose the available product, view different catalogs, leave a review of the product, book a hotel, or take a survey straight in the email without downloading the website page. Improve your marketing performance today! Launch marketing campaigns, reach the customers inbox, and increase sales via marketingchannels from the first day of registration With eSputnik, creating and launching your first email campaign is an easy task. We provide full support via online chat, email and over the phone at all stages: from integration and launch to automation and customization. Testimonials More than 60,000 clients around the world rely on us to send email campaigns Anna leBoutique Read all review We’re very happy with our partnership with eSputnik. We use the service to send push notifications to our customers’ mobile apps. The team is very responsive and keen in helping us meet all our business objectives. Nikita Kovalenko Epicentr К Read all review Email marketing is an essential part of our business:) It helps flexibly respond to our customers' needs, thus carrying out surgical sales promotio Andrey Tarakanov buhmagazin.ru Read all review I like the service even more each time I use it, namely: 1. A very convenient visual email template editor. My emails finally look really good. 2. A graphic editor for building marketing workflows. It’s a blast! You can visually implement the touchpoints for my database based on different events (clicked, read, and more). 3. Detailed statistics about my subscribers with the ability to allocate a separate group of inactive readers. This is a great help for tidying up my database, which is my main task at the moment. 4. Timely technical support. Despite the fact that I ask questions via email, they get answered very quickly. Darya Mazurina 1сbit.ru Read all review It’s very convenient at first sight and beyond. Email design is displayed correctly an looks neat. There are detailed reports — you can show them to your clients, you can dive in yourself, down to the contacts who haven’t clicked a link. eSputnik has fast support and a good blog with many useful tips in one place. I’ll definitely try out segmentation options upon sending emails (they look convenient). I’m also going to take a closer look at the reports, maybe I’ll ask the support team to customize some report for me, but so far there is no such need. Darina Petrenko Head of Marketing Department, oneclub.ua Read all review In November 2016, we launched a new version of our website oneclub.ua and chose eSputnik as our only partner for sending all kinds of emails: transactional, service and regular promotional email campaigns. At the time of the website launch, we were very pleased with the work of the support service, that promptly answered all our questions and helped us with the integration. We’re also satisfied with pricing plans — we could easily choose a suitable package for ourselves. Oleksandr Kurdiuk Deputy Marketing Director MEGOGO.NET Read all review We use eSputnik for both trigger messages, together with CRM, aimed at recurrency and cross-selling and mass mailing of promo offers for our subscr Sergei Gordienko Email-marketer Allo.ua Read all review We have chosen eSputnik because of its combination of flexibility, scalability, and client-oriented approach. The most important thing for us in eSputnik system is an opportunity to follow subscribers' mood, thus adapting our actions depending on their behavior. Another important point is the maximum automation of all processes connected with email campaigns. We confidently recommend eSputnik as a reliable partner in omnichannel messaging. Margarita Roktanen Communication Specialist, Winner Automotive Read all review We learned about the service at a seminar on email marketing. For us, email marketing is a very effective tool that requires the least amount of money investment. It is convenient to work with the system. Sometimes there are difficulties with already designed emails, but the support service always quickly solves all our problems. We gladly recommend eSputnik to other companies. Denys Arysmiatov Homsters.kz Read all review It was very simple to introduce! The manual by eSputnik was simple and straightforward. The introduction process took about 7-10 minutes. The base is still growing. But it is obvious that this is a very useful tool in the future. Evgeniy Krechetovich Expert of marketing and advertising department Foxtrot Read all review Push notifications channel complements online communication with clients and expands opportunities. Due to the simplicity of the entrance, it shows a good increase in subscription at times better than regular emails. There is no sense to configure multiple platforms, because communication with clients must be multi-channel with the ability to step-action. Sergey Shapirenko CMO, Astratex Read all review The company was forthcoming by providing me with emails to send for free so that I could try the service. The prices here are not the lowest on the market, but it’s worth it. It’s like the difference between a Mercedes and some Chinese car ... The technical support is excellent! There was only one malfunction within two months of working with the service, and the problem was solved within half an hour, and the technical support staff called me back. I am happy to recommend the service to my friends and partners. Elena Zhybul Email Marketing Manager shop.kyivstar.ua Read all review Powerful analytics was the decisive factor for us: eSputnik offers RFM + eRFM and cohort analysis right in the system interface. But a particularly important aspect for me is the team of people. They offer fantastically quick solutions to my questions / problems / tasks / etc. They not only help you with the decision, but also offer you a solution that will simplify and optimize your workflow as much as possible. This is one of the best teams I've ever collaborated with! NPS based on 2361 votes 8. 5 из 10 4.8 4.6 5.0 5.0 Our awards FAQ ⚙️ What is marketing automation? Marketing automation is automation of all marketing processes across all channels that you use for communication with your subscribers and customers. It includes automation of campaigns for a website, Email, Web Push, Mobile Push, SMS, messengers, and social media as well as their analytics. It can refer to one software or a number of platforms and tools that manage different tasks. ⚖️ What are the benefits of marketing automation? Marketing automation saves time on repetitive tasks and manual routine, also reducing human error. It maximizes the efficiency of all marketing efforts, enabling to achieve a smooth omnichannel experience. It processes and operates a huge amount of data, managing complex tasks faster and more accurately. 🔑 What does advanced customer segmentation give my business? Advanced customer segmentation enables to split your typically heterogeneous contact base into more specific segments based on customer personal data and behavior. Such segmentation enables to deliver personalized and targeted offers to the right audience at the right time. 💰 How much does marketing automation cost? Cost depends on the tools and services you are using, and their number. Each platform has different pricing plans depending on the included functionality. It’s always possible to optimize the cost by switching to the plan that meets your current needs. 📊 Why do you need omnichannel in marketing? Omnichannel allows to provide customers with a smooth shopping experience across all channels. The more satisfying the experience with your brand, the more chances the customer will keep on the conversation and recommend you as a good service. Any Questions? We’re always happy to help! Request a Callback Fill in the form, and our specialists will call you back as soon as possible. Request a Callback Chat Support We’re waiting for your questions! Send a Chat Message Email Contact the eSputnik support team Send an Email Even if you can’t find the features you’re looking for in the eSputnik’s list of features, we will promptly implement everything you need to work effectively. info@esputnik.com For Small Businesses Email Campaigns SMS Campaigns Viber Messages Web Push Notifications Mobile Push Notifications Email Marketing Agency For Enterprise Email Marketing Automation Advanced Segmentation Convenient Solution for Multilingual Campaigns Site Product Recommendations Mobile Marketing Resources Blog Email Examples Glossary of Email Marketing Knowledge Base API Documentation FAQ Company About Us Feedbacks Contact Us Careers Terms of Use Privacy Policy eSputnik Marketing Automation Service 2021 © All rights reserved.