Frogwares Studio's Store – Where Detective Games Live

[https://store.frogwares.com] Frogwares Studio site GAME SUPPORT General recommendations If your game is not working for technical reasons, we are listening to you to help you. If you have a “disk not recognized” error, please check first that the disk is in the drive, reboot your computer and restart the game. If the problem is still present, insert the CD or DVD-Rom of the game in another available drive of your computer and restart the game. In general, if the game can’t launch without further explanation or if you meet graphic or sound problems while playing: 1. Check your computer requirements are compatible with those recommended by the game. 2. Check DirectX version as well as your graphic and sounds drivers: your computer has to be updated regularly. Generally an update older than 6 months is too old. And please don’t forget: if display is slow while playing, don’t hesitate to change settings in the game menu in order to lower the graphic quality or the screen resolution in game. How to create DXDiag information file DxDiag is a diagnostic tool that provides all technical info of your computer (as the name of your graphic card, space available on your hard drive or the version of the OS) No confidential info is given. How to create a DxDiag? Type dxdiag in the Windows search field Run the program you found adn wait till it has finished to collect all the data In the DxDiag window, click on the button Save All Information. Choose the place where you wish to save it and click on Save. Once the save done, you can close the DxDiag window and open the file DxDiag.txt. Nvidia PhysX engine update To update Nvidia PhysX please download installation packages with the links below, run them and follow on-screen guide Here are the links to latest version: http://www.nvidia.com/object/physx_system_software.html http://www.nvidia.com/object/physx-9.13.0604-legacy-driver.html Please install both and don’t forget to reboot your PC after. GAME SUPPORT The Testament of Sherlock Holmes Sherlock Holmes versus Jack the Ripper Sherlock Holmes: The Awakened Remastered Journey to the Center of the Earth Sherlock Holmes Collection Sherlock Holmes: Nemesis Sherlock Holmes: The Secret of the Silver Earring Sherlock Holrnes: The Mystery of The Persian Carpet Dracula: Origin Dracula: Love Kills Magrunner: Dark Pulse Sherlock Holmes and The Hound of The Baskervilles File upload Choose a file ©2019 - Frogwares Games. All rights reserved. Support