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[] Укр Eng Site map Contact Center (24 hours a day) +38 (044) 498 77 77 0 800 30 777 2 (free within Ukraine) 7w@windrose.kiev.ua Rules of air transportation Air carriage agreement About company News Charter flights Destinations of flights Flight book WINDROSE Fleet Maintenance Video of WINDROSE WINDROSE Certificates Company's history Photo Gallery Partners of WINDROSE Additional services Online check-in Seat Reservation Priority check-in Fast Track Business lounge SKY PARTY SKY Flowers SKY Menu Additional fee Refund Information and services Press Release Baggage allowance Promo Online helpdesk Onboard catering Service classification Rules of baggage and passenger transportation Travel Service Safety rules SKY Shop ONBOARD MENU Contacts Central Office Offices Your trip - F.A.Q. Your trip Flights schedule WINDROSE Aviation company Site map Site map About company News Charter flights Destinations of flights Flight book WINDROSE Fleet Maintenance Video of WINDROSE WINDROSE Certificates Company's history Photo Gallery Partners of WINDROSE Additional services Online check-in Seat Reservation Priority check-in Fast Track Business lounge SKY PARTY SKY Flowers SKY Menu Additional fee Refund WINDROSE Aviation company Information and services Press Release Baggage allowance Promo Online helpdesk Onboard catering Service classification Rules of baggage and passenger transportation 1. General provisions 2. Sphere of application. General and specific conditions of transportation. 3. Carriage agreement. Ticket. 4. Stopover or coordination of stops 5. Fares and charges 6. Reservation of air transportation 7. Passenger handling 8. Transportation of special categories of passengers 9. Passenger and baggage check-in 10. Refusal of passenger and baggage transportation for the purpose of assuring flight safety 11. Baggage 12. Transportation of some categories of baggage 13. Flight schedule 14. Cancelled and delayed flights 15. Passenger right for reimbursement in the case of denied transportation, cancellation or long-lasting flight delay 16. Reimbursement for delay in transportation of baggage 17. Obligations of the air carrier regarding notification of passengers’ rights 18. Refund 19. Behavior on-board 20. Arrangements between air carriers 21. Consecutive air carriers 22. Mixed transportation 23. Air transportation, performed by non-contract carrier 24. Charter transportations 25. Administrative formalities 26. Obligations of air carrier and compensation amount for the damage caused 27. Complaints and claims 28. Notification of the passenger Travel Service Safety rules SKY Shop ONBOARD MENU Contacts Central Office Offices Borispol Airport Zaporozhye Airport Ivano-Frankivsk Airport Your trip - F.A.Q. Your trip Flights schedule Main information Service Booking online 3 one way round trip From To Departure Return Flight class Economy Premium economy Business Adults Children (2-11) Infants 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 0 1 2 3 4 Search for flights Quick links Description of services Rules of baggage and passenger transportation Follow us: SKY MENU Service Book now SEAT RESERVATION Service Book now PRIORITY check-in Service Book now BUSINESS LOUNGE Service Flights: from Kyiv/ Boryspil Book now FAST TRACK Service Book now SKY PARTY Service Book now About company Additional services Information and services Contacts Your trip - F.A.Q. Flights schedule © 2008 – 2018 WINDROSE. All rights reserved. 2015 Developed by New Age Lab