How to prevent the fraud with SIM cards of mobile operators?
If SMS-messages with a confirmation code for payment transactions are received on your phone number, fraudsters can write off funds from your account.
Once your phone number has stopped working:
- immediately contact the bank to block the account
- then to the mobile operator to clarify further actions
To prevent such incidents, contact your mobile operator RIGHT NOW and turn off the ability to reissue a SIM card remotely!
Take care of the safety of your funds.
The support service telephone numbers:
+38 044 290-7-290 (all over Ukraine and abroad)
+38 050 290-7-290 (for Vodafone subscribers)
+38 096 290-7-290 (for Kyivstar subscribers)
+38 093 290-7-290 (for lifecell subscribers)
How to prevent the fraud with SIM cards of mobile operators?
If SMS-messages with a confirmation code for payment transactions are received on your phone number, fraudsters can write off funds from your account.
Once your phone number has stopped working:
- immediately contact the bank to block the account
- then to the mobile operator to clarify further actions
To prevent such incidents, contact your mobile operator RIGHT NOW and turn off the ability to reissue a SIM card remotely!
Take care of the safety of your funds.
The support service telephone numbers:
+38 044 290-7-290 (all over Ukraine and abroad)
+38 050 290-7-290 (for Vodafone subscribers)
+38 096 290-7-290 (for Kyivstar subscribers)
+38 093 290-7-290 (for lifecell subscribers)
How can you avoid stealing money from the card?
Protect your own funds from financial fraud! Recently, cases of fraud related to bank cards have become more frequent. To take care of your safety, PUMB prepared the selection of simple rules for you. Use them to effectively protect your funds from thieves.
- Card usage
- ATM usage
- Online payments
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Listen carefully to the recommendations and always follow the rules for safe usage of the card!!!
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Listen carefully to the recommendations and always follow the rules for safe usage of an ATM!!!
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Listen carefully to the recommendations and always follow the rules for making safe online payments!!!
Be attentive!
Are you called and asked about personal information or card details? Continuing the conversation is dangerous for your money! Fraudsters are able to use the phone, Internet, ATMs or mailing address. |
Thieves are well aware of human psychology and will speculate on topics such as:
Thieves are well aware of human psychology and will speculate on topics such as:
Do not report the following card details under any circumstances:
You are able to report only 16-digit card number on the front side.
Do not report the following card details under any circumstances:
You are able to report only 16-digit card number on the front side.
Withdraw cash from ATMs safely
What should arouse suspicion?
Withdraw cash from ATMs safely
What should arouse suspicion?
How to safely withdraw cash from an ATM
How to safely withdraw cash from an ATM
Pay online safely
Websites for transferring funds, replenishing mobile or online loans can be the “evil twins” of these resources. You should also be careful when buying goods with a mandatory prepayment. |
What should arouse suspicion? The website is new or has no reputation – choose proven and familiar resources. Do not pay for unknown resources which you find in search engines.
Website address begins with "http: //". Trust the secure data transfer protocol containing the additional “s” - “https: //” in the address.
Do not download unverified applications to your phone – for example, “Universal mobile” or “SMS-banking”.
You are able to check a website by the reference.
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Pay online safely
Websites for transferring funds, replenishing mobile or online loans can be the “evil twins” of these resources. You should also be careful when buying goods with a mandatory prepayment.
What should arouse suspicion?
It is very easy to make payments safely.
Do not make a prepayment at questionable sellers. Trust large reliable networks, and in all other payments choose only payment after receiving the goods.
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Do not disclose personal data. Sellers who ask you about your date of birth or your mother's maiden name are possible fraudsters.
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Set a limit on the online transactions. Even if you are the victim of theft, thieves will not be able to steal more than this restriction.
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Grant and deny permission for online transactions through Internet-banking. Activate the opportunity only at the time of payment.
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Do not give the card information by phone. The bank will never call asking you to provide any details of your payment card. If you have any doubts, it is better to call the bank on the hotline, the number of which is on the official website.
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Connect SMS-banking. If you have noticed an incomprehensible activity with the funds on the card via SMS - block the card as fast as possible! To do this, call the bank on the hotline or do it yourself using Internet-banking.
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Activate the security protocol 3DSecure. This is an additional protection for your operations.
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It is very easy to make payments safely.
Do not make a prepayment at questionable sellers. Trust large reliable networks, and in all other payments choose only payment after receiving the goods.
|
Do not disclose personal data. Sellers who ask you about your date of birth or your mother's maiden name are possible fraudsters.
|
Set a limit on the online transactions. Even if you are the victim of theft, thieves will not be able to steal more than this restriction.
|
Grant and deny permission for online transactions through Internet-banking. Activate the opportunity only at the time of payment.
|
Do not give the card information by phone. The bank will never call asking you to provide any details of your payment card. If you have any doubts, it is better to call the bank on the hotline, the number of which is on the official website.
|
Connect SMS-banking. If you have noticed an incomprehensible activity with the funds on the card via SMS - block the card as fast as possible! To do this, call the bank on the hotline or do it yourself using Internet-banking.
|
Activate the security protocol 3DSecure. This is an additional protection for your operations.
|
|
What to do in case of the data disclosure or card loss
What to do in case of the data disclosure or card loss
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