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[../] CABINET REGISTER укр рус eng MAIN TARRIFS HOW TO BUY SHOPS CATALOG F.A.Q FEEDBACK NEWS PARCEL2GO SHOP SERVICE USERS INSTRUCTION About myMeest myMeest account «Purchased Goods» section «At Depot» section «Payments» section «Statuses» section «Recipients» section «Tracking» section Glossary myMeest is a dedicated Web-service developed by the Meest Group . myMeest myMeest is a convenient and efficient tool for managing your deliveries by yourselves that allows you to: Order goods from online shops by yourselves Consolidate goods from different shops into one postal delivery Browse history and status of shipment Manage payments Receive news and information on discounts, special offers from Meest Group for international postal deliveries to Ukraine Sign in Enter your email and password to sign in The user can change the language of the interface by clicking on the flag buttons on the sign-in form. It is possible to sign in from Google, Facebook and LinkedIn accounts. The new user can register in the usual manner by clicking on [ Sign-Up ] User sign-up To create an account, you only need to enter your email address and password. Enter your email address in the [e-mail] field and your personal password in the [Password] field, and then enter the password again. The password should be at least 8 characters long. When signing up, you must read the terms and conditions of use of myMeest service and accept them. If the password does not meet the complexity requirements, the following message will be displayed Password recovery To recover your password, click on [Forgot password?] on the sign-in form. Enter the email address of you myMeest account in the displayed password recovery form and click on [Start] An email with the instructions for password recovery will be sent to the your entered email address. The "Purchased Goods" section is designed for the registration of the goods purchased from online shops. After the registered goods have been received by a Meest depot, you can send them to Ukraine to an individual's address. In this section, you can use the following functions, buttons and text fields marked with numbers: Register a new order Edit Delete Filter Register a new order (goods purchased from an online shop) All the fields in the new order creation form are filled by typing in the text or selecting from the drop-down list. The detailed description of the fields where data should be entered. [ Depot ] – The depot facility where the goods are stored and from where the order is dispatched. When buying goods from an online shop, the user must indicate a Meest depot as the delivery address for a purchase from this online shop. [ Value ] – The value of the goods (the price at the online shop w/o the cost of delivery to a Meest depot). [ Description of goods ] – the name and brief description of the goods. [ Delivery service ] – select the delivery service from the drop-down list. [ Tracking number ] – the number of the order at the online shop (Tracking ID). Please note that the service does not allow the registration of a purchase unless all the required fields are filled in. If you tick off the field "Send the goods to me right after receiving them at the depot" and specify the recipient of the shipment, it will not be possible to consolidate this order with other goods. The following message will be displayed: Please note: You will not be able to consolidate (group) these goods with other purchases. These goods will be sent to you as a separate shipment immediately upon their receipt by the myMeest.com depot. The example of registering the goods purchased from smyk.com online shop with delivery to the depot of Meest Polska. An order from an online shop with the respective field to be filled in in the personal myMeest cabinet. When creating a record of the purchased goods in the personal myMeest cabinet, fields 2 (Value), 3 (Description of goods) and 4 (Tracking number) will be copied, and the deliver-to depot will be selected according to the delivery address (1). As a result, the registered order in the personal cabinet will look as follows. The record may be changed or deleted using the "Edit" or "Delete" buttons, respectively. Important! Online shops provide a tracking ID to track the delivery of the shipment from an online-shop to a Meest depot. The "At Depot" section is designed for consolidating the goods that have been registered and arrived at the depot into one shipment. All of the registered goods that have arrived at the depot are listed in the chart in this section. You can choose the goods to form consolidated shipments to recipients' addresses. If necessary, you can change the recipient of the shipment. To do this, place the cursor on a list item and click the "Edit Recipient" button. After clicking on the "Refresh" button the system will save the changes. If you have been viewing the information, you should click on the "Close" button. Let's consider the function of consolidating (grouping) the goods into one or several shipments. The sequence of steps Find the goods Tick of the items in the [Select] field Click on the button to generate an order Check the status of shipments The "Payments" section contains the financial transactions that have been taking place in relation to your user's account. Since the history may extend over a long period of time, you can reduce the number of items on the list by filtering the data according to a certain period. The default setting is to display transactions over the last month. All filtered periods You have to top up your account to pay for the delivery services from a Meest depot to the recipient's address in Ukraine. myMeest supports three user account currencies: US dollar (to pay for deliveries from the depots in the USA, Canada and China) euro (to pay for the deliveries from the depots in the EU) pound sterling (to pay for the deliveries from the depots in the United Kingdom of Great Britain and Northern Ireland) To top up your account, you need to select the account currency by clicking on the currency balance button In the "Top Up Your Account" window enter the name and surname of the card account's owner and the topping-up amount. Tip myMeest service uses the eService eService payment system. This payment system accounts for over 30% of card transactions in Poland, which means over 30 m transactions per month. After clicking on the [eService] button, myMeest will switch to the payment system window to complete the topping up process. Important! When you top up your account, the bank may charge you for additional services such as currency conversion, debiting, etc. After that you need to choose the "Payment Method" , mostly a card of VISA or MasterCard type, enter the "Card Details" and click on the "Pay" button. Tip Before topping up your account, make sure that the issuing bank has enabled foreign transactions for your card and has lifted all other restrictions. If all the details have been entered correctly, the personal account in myMeest will be topped up by the amount specified in the previous "Top Up Your Account" window. If the account has not been switched to after a successful transaction, refresh by clicking on the "Update Billing Data" button. In case of an error the transaction will have the "Failed" status, and the payment system will switch control to myMeest in a few seconds: Thank you for choosing eService sp. z o.o. The transaction is currently beign processed by the eService system. The information about changeof status will be sent to your e-mail address. Transaction details Transaction no: 150822058560915636 Transaction status: failed Check the card details carefully and make sure that the card balance is enough to top up the account and pay all the charges, and then try again. If the transaction fails again, contact your bank for details. You can monitor the movement of all the goods using the information from the "Statuses" section. You are directed to this section by default after you login to myMeest service. The register allows filtering records by status. The "Status List" chart contains the list and brief description of the statuses of the goods. "Status List" chartв Status Meaning New orders Set when the goods are registered in myMeest. Awaiting arrival at depot "Purchased Goods" section; the Operator has bought out the goods. Processed by depot "At Depot" section; the goods have arrived at the depot, the user of the personal cabinet is expected to specify the recipient of the shipment and consolidate the order, then the request is generated for the order to be prepared. Awaiting preparation The order is awaiting preparation by the Operator. Awaiting dispatch from depot (to you) Awaiting payment The Operator has generated drawn up the shipment register. Payment needs to be made for the delivery services from Meest depot to the recipient in Ukraine In delivery to you The Operator has dispatched the shipments with the goods from the Meest depot. Delivered The shipment has been delivered to the recipient. The "Recipients" section is intended for work with the recipient's details. The recipients are individuals who the goods will be dispatched to. The user has access to the following functions marked by numbers on the picture below: Enter new recipient Edit Delete Filter The chart displays only brief data on recipients. More details are stored in a recipient's card that can be viewed by double-clicking on the recipient. The list of all the parameters is given below All the fields of the form are filled in a standard manner: by typing in the text info or selecting from the drop-down list. The "Tracking" section performs only one function, i.e. providing info on a shipment's progress. The interface is very simple, the example is given below. Enter the shipment number in the search field marked (1) and click the "Search" button (2). The service will search the shipment in the database and provide the detailed information about the shipment's progress. The history of the shipment's progress can be exported to Excel by clicking on the "Export to Excel" button (3). The picture below shows the example of the exported data. Term or abbreviation/strong> Meaning IMPC International Mail Processing Centre Consolidation Grouping the goods into one or several shipments. Placing several goods purchased from different vendors (online shops) into one parcel. This service will significantly reduce your delivery costs and facilitate the shipment tracking process. Who provides myMeest delivery services? myMeest is a service for delivery of purchases from European and Chinese online shops. The delivery from abroad into Ukraine is made by Meest Polska, which operates under the Postal Law. MEEST Polska's logistical services are primarily intended for those engaged in e-commerce. All the implemented solutions are aimed at providing the services of the highest quality to meet the present-day requirements and trends of e-commerce. In Ukraine, the delivery to the address or the nearest PUDO point is made by Meest Express Contact info 147 Zelena Str., Lviv, 79035, Ukraine +380 50 373 5343, +380 67 373 5343 support@mymeest.com FOOTER_WORKTIME MAIN TARRIFS HOW TO BUY SHOPS CATALOG F.A.Q FEEDBACK NEWS PARCEL2GO SHOP SERVICE © 2015 Усі права захищені. Сервіс доставки покупок з Інтернет-магазинів Європи та Китаю myMeest 79000 , Україна , м. Львів , вул. Зелена, 147 +380 50 373 5343, +380 67 373 5343 REGISTER: Користувач з таким email уже зареєстрований Введіть дійсний email Пароль не співпадає Мінімальна довжина пароля - 6 символів Необхідно погодитись з Правилами і умовами Підтвердіть, що ви не робот email * пароль * пароль повторно * промокод Погоджуюсь з правилами і умовами користування REGISTER ВІДМІНА