Flowers delivery to Ukraine and the world

Flowers.ua – is a unified network of partners with its own courier service, which guarantees flower and gift delivery all over Ukraine and the world on time and in appropriate kind.

Erase boundaries and overcome distances with us! We make the Flowers deliveries 365 days a year, including holidays and weekends. We are happy to carry the delivery for you and guarantee the quality of our services!

Delivery in Ukraine

We carry out deliveries across Ukraine within 3 hours of your order payment. Faster is possible! Contact our managers for more details. As an exception may be difficult compositions or baskets creating of which may require a little more time (Nearest delivery time is indicated on each product page). Delivery can be made to the home address, work address, to the hotel, to the restaurant. Also we can make the delivery without an address - by the preliminary phone call to the recipient.

In large cities: Kiev, Dnepropetrovsk, Kharkov, Odessa, Lvov delivery is free at the order from 300 UAH. When ordering less than 300 UAH shipping is charged separately - 60 UAH. Send flowers in regional centers of Ukraine - 49 UAH – charged separately and is not included in the cost of the bouquet.

Since the flowers and fruit basket – a perishable product, the company reserves the right to change the composition and appearance of the goods to 20 – 25% preserving the general appearance and cost of components.

Delivery of orders is carried out at a convenient time for you. The time can be selected in the shopping cart when ordering. Deliveries can be made during the day (09:00 – 21:00) or during working hours (10:00 – 17:00), and also in a shorter time intervals (09:00 – 12:00, 12:00 – 15:00, 15:00 – 18:00, 18:00 – 21:00). Morning (07:00 – 09:00) and evening (21:00 – 23:00) time needs an additional payment. We can fulfill the order delivery at the exact time (surcharge is – 50 UAH) Deliveries for today are taken until 4 p.m. this day. For the fast delivery of the order on the day of its location, we recommend you to pay as soon as possible (We prefer you making your orders before afternoon). If the payment came too late (the evening of your recipient’s time) we will have to move the delivery of your order to the next day.

Shipping on the morning (07:00 – 9:00) are taken until 17:00 пthe previous day. If you paid for your order after 6 p.m. and the delivery needs to be done the next day early in the morning such deliveries can be postponed to a later time in consultation with the customer. Deliveries to the small towns and villages can be made during the day and are not available in the morning time (07:00 – 9:00) и and evening time (21:00 – 23:00).

Please note that in case of absence of the recipient at the specified address and at a specified time, after a 15 minute wait, the courier is authorized to transfer the order to reliable person (relative, neighbor, receptionist, porter et al., If the courier deems it possible!) If we couldn’t contact you for further information about the delivery and it wouldn’t be possible to pass the bouquet by someone else at the address – a bouquet will be returned by courier to the office to clarify the situation. Re-delivery of the order needs extra payment. If the customer refuses to re-delivery, price of the order will not be returned, as the company incurred expenses.

International delivery

We can make delivery to any point of the globe. It’s necessary to make your order in advance, but not later than one day prior to the desired delivery date. After ordering, we will contact you to clarify details of delivery to this region. When ordering for international shipping don’t forget to take into account the difference of time zones. To Australia, Japan, East and so on. we take the orders not later than two days before the delivery date.

Making delivery abroad you should take into account some of the features and traditions of this country. In most countries, delivery on Sundays and during public and religious holidays is impossible! In some countries, Saturday is not a working day or part-time working. Muslim countries don’t work on Friday. According to the delivery rules in some countries the delivery must be done without the previous call to recipient before delivery. There are countries in which the previous call and the agreement of delivery with the recipient is necessary. Please, always indicate the contact phone number of your recipient in order to have no questions in the process of delivery and not to disrupt the delivery time.Early and late delivery (at not working time), unfortunately, is impossible.

International delivery is available throughout the day.

Delivery on the holidays

To ensure timely delivery of your order on holidays 14th of February или 8th of March it would be better to place your order in advance.

Our managers are working around the clock and are ready to answer all your questions. You can contact us by phone, e-mail or on-line chat.

В связи с праздничниной загруженностью, доставка осуществляется в следующие временные промежутки:

Due to workload, delivery of orders on a holiday are in following time intervals: Morning - 7: 00-9: 00, Day - 9: 00-18: 00 Evening -18: 00-22: 00 by the preliminary phone call to your recipient. (We understand the importance of maintaining a surprise so we never announce what exactly will be delivered. As a rule, we are talking about the delivery of parcel or registered letter. Be sure that your recipient will receive the gift with maximum of positive emotions!) We try to consider all your wishes concerning the time of delivery, but unfortunately due to the holiday workload we can not always guarantee 100% compliance.

Please note that in case of absence of your recipient at the address on a specified time, after a 15 minute wait, delivery is authorized to pass the order to reliable person there (family member, a neighbor, receptionist, porter, etc., if it would be convenient!) If we won't be able to contact you for more information about the delivery (You will not respond to calls or emails from us) and we will not be able to pass your recipient's bouquet to someone else - bouquet will be returned by courier to the office and we will wait for further information from you. Re-delivery of the order needs additional payment.

We welcome making advance orders!

Order payment

This page contains all payment methods available in our store. Page is for informational purposes and is designed so that you can see the list of possible payment options. To pay by any of these methods you can after order placement.

Payment by card on-line

• 
  Payment with VISA, MC, Privat24 (through the service of Privatbank)

  Payment service accept Visa and MasterCard. Accepted cards of all banks. For customers of PrivatBank opened the possibility to pay via Privat24. (Link for payment will be provided after placing the order.)

  NВ! Currency of your credit card is of no consequence, since the money is getting converted to Hryvna according to the current exchange rates. If your plastic card does not support the payment of goods on the Internet, you need to contact your bank to activate this function.

  The number and the cost of the order are fed in automatically, all you have to enter are the requisites of your banking card.After the payment has been effectuated you will be notified on behalf of our company regarding the order of yours.

  Processing time: instantly
• 
  Payment with Visa/MC (Portmone gateway)

  Payment service accept Visa and MasterCard. The system supports the 3D secure. (Link for payment will be provided after placing the order.) For security Portmone.com fulfills international standard Payment Card Industry Data Security Standard (PCI DSS). Rortmone.com the first company in Ukraine, which has successfully passed an international safety audit for compliance with the standard Payment Card Industry Data Security Standard (PCI DSS) and has received the certificate №499938160100203

  NВ! Currency of your credit card is of no consequence, since the money is getting converted to Hryvna according to the current exchange rates. If your plastic card does not support the payment of goods on the Internet, you need to contact your bank to activate this function.

  The number and the cost of the order are fed in automatically, all you have to enter are the requisites of your banking card.After the payment has been effectuated you will be notified on behalf of our company regarding the order of yours.

  Processing time: instantly
• 
  Payment with Visa/MC (Pay Pal gateway)

  Through the Pay Pal system, you can instantly transfer funds through your bank account or credit card. (Link for payment will be provided after placing the order.)

  NВ! Currency of your credit card is of no consequence, since the money is getting converted to Hryvna according to the current exchange rates. If your plastic card does not support the payment of goods on the Internet, you need to contact your bank to activate this function.

  The number and the cost of the order are fed in automatically, all you have to enter are the requisites of your banking card.After the payment has been effectuated you will be notified on behalf of our company regarding the order of yours.

  Processing time: instantly

Electronic cash

• 
  WebMoney Payment (Merchant)

  Payment for orders made in an automatic mode, through WebMoney Merchant Service, with the help of WebMoney Transfer software (Keeper Classic, Mobile, etc.). (Payment details will be provided after placing the order.)

  Processing time: instantly
• 
  Yandex Payment

  After the payment has been effectuated you will be notified on behalf of our company regarding the order of yours.

  Processing time: instantly

Payments for Ukraine

• 
  Replenish the card of Privatbank in Ukraine

  Payment can be through the cash desk in Privatbank, through the terminal, ATM or on-line through client-bank Privat24. (Payment details will be provided after placing the order.)

  NВ! If paying on-line through client-bank Privat24 your plastic card does not support the payment of goods on the Internet, you need to contact your bank to activate this function.

  The number and the cost of the order are fed in automatically, all you have to enter are the requisites of your banking card. After the payment has been effectuated you will be notified on behalf of our company regarding the order of yours.

  Processing time: up to 1 hour on banking days
• 
  Current Account for legal entities

  Make the transfer of funds from your account to Flowers.ua account or in cash at any bank in Ukraine. (The invoice for payment will be provided after placing the order.) After the execution of the order at the request of the customer, we will send the necessary documents.

  NВ! To speed up the execution of the order, please send a scanned paid receipt to our e-mail or Viber.

  Processing time: 2-3 banking days
• 
  Payment to the Courier

  Pay for the order to our courier. Courier will come to you at a specified time to the specified address, and will take the cash. After the payment, your order will be accepted for execution and delivered to your recipient at the specified date and time in the order. Also, the order can be paid to the courier at the same time with the delivery. Courier will come to you already with your order and accept payment on delivery. Usually such payment method is convenient when the customer is the recipient of the order. (Contact our managers to clarify the regions in which such payment method is possible in any convenient way.

  NВ! Payment by this method is possible for orders which amount does not exceed 700 UAH.

  Processing time: according to a convenient time for you
  The cost of the service (Our courier will come to you for payment. The order will be delivered later.) – UAH, the cost of the service (Our courier will come to you with your order and you’ll make the payment at that time)  – free of charge.

We would like to draw your attention to the fact that orders are accepted for execution only after 100% prepayment. We certainly trust our customers, therefore, a sufficient reason for execution of the order may be the copy of the receipt. You can send us the copy of the receipt to the e-mail or Viber. Please, keep the original receipt while this money arrived on our account.

Attention! In doubtful cases, the company's own security service has the right to suspend the execution of the order to establish the authenticity of the documents submitted to the payment data.

The Company is not liable to the customer (payer), if the payment service through which the customer pays for the order, violates the terms of the agreement or sets additional fees. If you have any questions regarding payment for services for the delivery of flowers, please contact us, we will gladly help you!

Thank you for being with us!