Ukrainian HI-TECH Initiative: NG Serv LTD, Kiev

UKRAINE OUTLOOK [http://hi-tech.org.ua/category/market-outlook/] UKRAINIAN ITO NEWS BLOG: OUTSOURCING in UKRAINE UA VENDORS PROFILE BLOG: TESTING in UKRAINE Association of Ukrainian IT Outsourcing companies Services Outsourcing Provider Selection Technology Partner Selection IT Staff Search & Selection Custom Research Legal Support Event Management Online Event Management Areas of Activities Promotion of Ukrainian Vendors Selection of Partners in Ukraine Market Research Lobbying Interests of The Industry Other Projects 2003-2004 2005 2006 2007 2008 2009 2010 Membership Benefits Joining Members Members Products News Latest News Press Releases Events Market Outlook Publications White Papers Recognition Inside Ukraine Why Ukraine About Ukraine Economic climate Political climate Science in Ukraine Education in Ukraine Doing business in Ukraine Guides and Tips About Us About Us Goals & Objectives Members Testimonials Partners Contact Us NG Serv LTD, Kiev ng-serv.com NG Serv Ltd(short for Next Generation Services Ltd) leader of IT-outsourcing services in the field of IT-infrastructure management and maintenance. Our mission, as we see it, is to help our clients to focus on their key areas of activity while delegating on us the functions of the company IT-services and IT-infrastructure development and support. To realize this we make big annual investments in the development of the new-generation IT-services, in upgrading qualifications of engineers and consultants and in extending our geographic reach. The prerequisite for NG Serv entering the Ukrainian market at the beginning of 2013 was the detailed analysis of the readiness of companies to switch to the outsourcing model, and assessment of the quality of services provided by the existing IT companies. Our research revealed that many customers would like to outsource completely or partially their IT-processes, however, there is a problem with the national outsourcing companies connected with insufficient quality of coverage and comparatively low service level. Today NG Serv company in Ukraine is a service provider operating in 25 regional and 490 district centers through company resource centers and a network of service partners. To extend its geographic reach NG Serv has made several strategic purchases of Ukrainian service companies, which allowed the company to provide the widest coverage area in the country. In all the regions there operates single European standard of IT-services provision quality, which the company applies in all sites. Clients’ applications are processed in the centralized contact-center, which can be connected to the serviced company telephone infrastructure. To ensure transparency and detailed analysis of the provided services reports, the clients have access to the protected web-portal NG Serv iceDesk. The company plans to bring the IT-services in Ukraine to the new level and to extend operation in European countries. Members Mobilunity, Kyiv Skelia, Lviv AGELESS, Kiev Loonar Studios, Kiev Re-bit, Odessa more Ukrainian IT Outsourcing News HiTech Service Receives ISO 9001 Certification Zfort Group Exhibits at The Startup Conference in Silicon Valley Program-Ace at ITEC 2017: Day 1 Infopulse and Microsoft to Hold Infopulse Cloud Experience Conference GSA UK Announces the Winners of Its Annual Professional Awards 2017 Infopulse to Sponsor Student Hackathon CactusHack 2017 New Public-Private Agency to Incubate Defense Technologies in Ukraine Direct Contact Free calls Contacts Address: 154a, Borshchagivska Str., 03056, Kiev, Ukraine Phone: +380 44 458 1753 E-mail: hi-tech(at)hi-tech.org.ua Website: http://hi-tech.org.ua Skype: Hi-Tech Initiative BLOG: Outsourcing in UA “Exploring Ukraine. IT Outsourcing Industry”: The Volume of IT Outsourcing Services Provided in Ukraine Has Grown by a Factor Ten Regional Structure of Ukraine’s IT Outsourcing Industry: Dnipropetrovsk Regional Structure of Ukraine’s IT Outsourcing Industry: Crimea Cluster Regional Structure of Ukraine’s IT Outsourcing Industry: Odesa Latest News HiTech Service Receives ISO 9001 Certification Zfort Group Exhibits at The Startup Conference in Silicon Valley Program-Ace at ITEC 2017: Day 1 Infopulse and Microsoft to Hold Infopulse Cloud Experience Conference Members prev next About Ukrainian Hi-Tech Initiative Contact Us Press Kit Advertise Post RFP Sitemap Copyright Terms of Use Privacy Statements © Ukrainian Hi-Tech Initiative 2002-2017. All rights reserved.