Infor Xtreme Support Plans

[/popup/Popup.jsp?formID=12611&itemID=5690975] null Infor Xtreme Support Plans Infor Xtreme Support Plans You have options And they're all great options, too. Regardless of the plan you pick, you'll be backed by a global group of more than 1,600 support superstars all devoted to providing the most helpful and efficient support possible. Now all you need to do is pick the plan that's right for you. Infor Xtreme Icon Choose our standard plan and you'll receive 24/5 support for critical issues , plus easy access to software updates, feature packs, and so much more How-to assistance Get direct access to the Xtreme Support analysts who will answer your questions about processes, product functions, and features. 24/7 online support The Infor Xtreme Portal is available 24/7 to log incidents, download updates and patches, and find answers within the knowledge base. Complete services and features: Support Unlimited incidents Continuous online support Telephone access Remote access Responsiveness Defined incident response* Priority incident queuing 24/5 access to critical incident support* Knowledge sharing How-to assistance Online communities Recorded briefings Updates Critical solution notification Component system updates and feature packs Component system patches and service packs *Not available for some products. Learn more about Xtreme Icon Xtreme Premium Icon Go with Premium and you'll receive all the benefits of Xtreme Support as well as 24/7 critical incident coverage and access to our interactive briefings . Extended critical incident support We'll respond to your critical issues within an hour, 24/7*. Interactive briefings Our educational briefings feature live Q&A sessions with the Xtreme Team. Complete services and features: You'll receive all of the services and features included in the Xtreme plan, plus Premium plan benefits. Responsiveness Extended critical incident support* Priority plan queuing Knowledge sharing Interactive briefings *Not available for some products. Learn more about Premium Icon Xtreme Elite Icon Sign up for Elite and you'll receive all the services of Xtreme Premium, plus we'll set you up with your very own Customer Success Manager . Customer Success Manager The Customer Success Manager adds an extra-special personal touch to Xtreme Elite. He or she will function as your ambassador within Infor and help you with everything from overseeing your incidents and upgrades to working closely with you to help your organization achieve its initiatives and vision for the future. Senior-level support Infor Xtreme Elite also gives you access to our most seasoned product and support experts. Complete services and features: You'll receive all of the services and features included in our Xtreme and Premium plans, plus benefits exclusive to Elite. Support Dedicated Customer Success Manager Access to senior-level support and development resources Updates Support activity reviews Early adopter program Resource planning Update planning assistance Special events support* *Not available for some products. Learn more about Elite Icon Xtreme Elite customer testimonials 01:47 Providence Health & Services The Customer Success Manager is an invaluable partner for Providence Health & Services. 02:28 Star Cutter Xtreme Elite, and the Customer Success Manager, helped develop a more effective partnership. Contact us for more information Infor values your privacy . Fields with * are required First name * Last name * Email * Phone number * Company * Level/function Select one President/Owner C-level Executive Senior VP Vice President Director Manager Assistant Coordinator Consultant Engineer Developer Partner Student Other Department Finance/Administration Human Resources IT Technical Support Manufacturing / Production Logistics Marketing Sales Operations Professional Services Purchasing Research & Development Other Which Infor partner referred you? Submit › Infor values your privacy . Resources Brochure More > Infor Xtreme Support brochure Read the brochure Brochure More > Xtreme support plans Learn more Brochure More > Xtreme plans FAQ Read the brochure © Copyright 2016. Infor. All rights reserved.