Live Extra Frequent Asked Questions (FAQs) | NBC Sports

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Track & Field Trials: Day 1 Olympic Sports 9pm ET Digital Only Austrian Grand Prix Practice 3 F1 Sat 5am ET CNBC Austrian Grand Prix Qualifying F1 Sat 8am ET Digital Only UCI Mountain Bike World Championships General Sat 8:50am ET Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sat 9:15am ET Digital Only GP2 Series: Austria Race 1 F1 Sat 9:25am ET Digital Only Redbud: Practice Pro Motocross Sat 10am ET Digital Only Swimming Trials: Day 7 Prelims Olympic Sports Sat 11am ET Golf Channel WGC-Bridgestone Invitational Third Round Golf Sat 12pm ET Digital Only Track & Field Trials: Day 2 Olympic Sports Sat 12:45pm ET Digital Only Redbud: Moto 1s Pro Motocross Sat 1pm ET NBC Sports Track & Field Trials: Day 2 Olympic Sports Sat 2pm ET NBCSN Redbud: Moto 2s Pro Motocross Sat 3pm ET NBC Sports Global Rallycross: Marine Corps Air Station New River General Sat 5pm ET NBCSN Swimming Trials: Day 7 Olympic Sports Sat 5pm ET NBCSN NASCAR America NASCAR Sat 6:30pm ET NBC Sports Sprint Cup: Daytona Race NASCAR Sat 7pm ET Golf Channel Barracuda Championship Third Round Golf Sat 7pm ET NBCSN Track & Field Trials: Day 2 Olympic Sports Sat 8pm ET Digital Only FIVB Volleyball World League: USA vs. Australia Olympic Sports Sat 8:30pm ET NBCSN Sprint Cup: Daytona Post-Race NASCAR Sat 11pm ET Digital Only GP2 Series: Austria Race 2 F1 Sun 4:15am ET CNBC Austrian Grand Prix F1 Sun 7:30am ET Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sun 8:45am ET Digital Only UCI Mountain Bike World Championships General Sun 8:50am ET Digital Only Pep Guardiola Press Conference Soccer Sun 9:40am ET Golf Channel WGC-Bridgestone Invitational Final Round Golf Sun 12pm ET Digital Only Track & Field Trials: Day 3 Olympic Sports Sun 1pm ET NBC Sports FIVB Volleyball World League: USA vs. Russia Olympic Sports Sun 1:30pm ET NBC Sports Global Rallycross: Marine Corps Air Station New River General Sun 5pm ET NBCSN ITU World Triathlon Series General Sun 6pm ET NBC Sports Swimming Trials: Day 8 Finals Olympic Sports Sun 7pm ET Golf Channel Barracuda Championship Final Round Golf Sun 7pm ET Golf Channel WGC-Bridgestone Invitational Second Round Golf 12:30pm CT NBCSN XFINITY Series: Daytona Qualifying NASCAR 1pm CT NBCSN Sprint Cup: Daytona Qualifying NASCAR 3pm CT NBCSN Swimming Trials: Day 6 Prelims Olympic Sports 5pm CT Golf Channel Barracuda Championship Second Round Golf 5:30pm CT Digital Only Track & Field Trials: Day 1 Olympic Sports 6pm CT NBCSN XFINITY Series: Daytona Race NASCAR 6pm CT Golf Live Extra Cambia Portland Classic Second Round Golf 6:30pm CT NBC Sports Swimming Trials: Day 6 Finals Olympic Sports 7pm CT Digital Only FIVB Volleyball World League: USA vs. Bulgaria Olympic Sports 7:30pm CT NBC Sports Track & Field Trials: Day 1 Olympic Sports 8pm CT Digital Only Austrian Grand Prix Practice 3 F1 Sat 4am CT CNBC Austrian Grand Prix Qualifying F1 Sat 7am CT Digital Only UCI Mountain Bike World Championships General Sat 7:50am CT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sat 8:15am CT Digital Only GP2 Series: Austria Race 1 F1 Sat 8:25am CT Digital Only Redbud: Practice Pro Motocross Sat 9am CT Digital Only Swimming Trials: Day 7 Prelims Olympic Sports Sat 10am CT Golf Channel WGC-Bridgestone Invitational Third Round Golf Sat 11am CT Digital Only Track & Field Trials: Day 2 Olympic Sports Sat 11:45am CT Digital Only Redbud: Moto 1s Pro Motocross Sat 12pm CT NBC Sports Track & Field Trials: Day 2 Olympic Sports Sat 1pm CT NBCSN Redbud: Moto 2s Pro Motocross Sat 2pm CT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sat 4pm CT NBCSN Swimming Trials: Day 7 Olympic Sports Sat 4pm CT NBCSN NASCAR America NASCAR Sat 5:30pm CT NBC Sports Sprint Cup: Daytona Race NASCAR Sat 6pm CT Golf Channel Barracuda Championship Third Round Golf Sat 6pm CT NBCSN Track & Field Trials: Day 2 Olympic Sports Sat 7pm CT Digital Only FIVB Volleyball World League: USA vs. Australia Olympic Sports Sat 7:30pm CT NBCSN Sprint Cup: Daytona Post-Race NASCAR Sat 10pm CT Digital Only GP2 Series: Austria Race 2 F1 Sun 3:15am CT CNBC Austrian Grand Prix F1 Sun 6:30am CT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sun 7:45am CT Digital Only UCI Mountain Bike World Championships General Sun 7:50am CT Digital Only Pep Guardiola Press Conference Soccer Sun 8:40am CT Golf Channel WGC-Bridgestone Invitational Final Round Golf Sun 11am CT Digital Only Track & Field Trials: Day 3 Olympic Sports Sun 12pm CT NBC Sports FIVB Volleyball World League: USA vs. Russia Olympic Sports Sun 12:30pm CT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sun 4pm CT NBCSN ITU World Triathlon Series General Sun 5pm CT NBC Sports Swimming Trials: Day 8 Finals Olympic Sports Sun 6pm CT Golf Channel Barracuda Championship Final Round Golf Sun 6pm CT Golf Channel WGC-Bridgestone Invitational Second Round Golf 11:30am MT NBCSN XFINITY Series: Daytona Qualifying NASCAR 12pm MT NBCSN Sprint Cup: Daytona Qualifying NASCAR 2pm MT NBCSN Swimming Trials: Day 6 Prelims Olympic Sports 4pm MT Golf Channel Barracuda Championship Second Round Golf 4:30pm MT Digital Only Track & Field Trials: Day 1 Olympic Sports 5pm MT NBCSN XFINITY Series: Daytona Race NASCAR 5pm MT Golf Live Extra Cambia Portland Classic Second Round Golf 5:30pm MT NBC Sports Swimming Trials: Day 6 Finals Olympic Sports 6pm MT Digital Only FIVB Volleyball World League: USA vs. Bulgaria Olympic Sports 6:30pm MT NBC Sports Track & Field Trials: Day 1 Olympic Sports 7pm MT Digital Only Austrian Grand Prix Practice 3 F1 Sat 3am MT CNBC Austrian Grand Prix Qualifying F1 Sat 6am MT Digital Only UCI Mountain Bike World Championships General Sat 6:50am MT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sat 7:15am MT Digital Only GP2 Series: Austria Race 1 F1 Sat 7:25am MT Digital Only Redbud: Practice Pro Motocross Sat 8am MT Digital Only Swimming Trials: Day 7 Prelims Olympic Sports Sat 9am MT Golf Channel WGC-Bridgestone Invitational Third Round Golf Sat 10am MT Digital Only Track & Field Trials: Day 2 Olympic Sports Sat 10:45am MT Digital Only Redbud: Moto 1s Pro Motocross Sat 11am MT NBC Sports Track & Field Trials: Day 2 Olympic Sports Sat 12pm MT NBCSN Redbud: Moto 2s Pro Motocross Sat 1pm MT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sat 3pm MT NBCSN Swimming Trials: Day 7 Olympic Sports Sat 3pm MT NBCSN NASCAR America NASCAR Sat 4:30pm MT NBC Sports Sprint Cup: Daytona Race NASCAR Sat 5pm MT Golf Channel Barracuda Championship Third Round Golf Sat 5pm MT NBCSN Track & Field Trials: Day 2 Olympic Sports Sat 6pm MT Digital Only FIVB Volleyball World League: USA vs. Australia Olympic Sports Sat 6:30pm MT NBCSN Sprint Cup: Daytona Post-Race NASCAR Sat 9pm MT Digital Only GP2 Series: Austria Race 2 F1 Sun 2:15am MT CNBC Austrian Grand Prix F1 Sun 5:30am MT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sun 6:45am MT Digital Only UCI Mountain Bike World Championships General Sun 6:50am MT Digital Only Pep Guardiola Press Conference Soccer Sun 7:40am MT Golf Channel WGC-Bridgestone Invitational Final Round Golf Sun 10am MT Digital Only Track & Field Trials: Day 3 Olympic Sports Sun 11am MT NBC Sports FIVB Volleyball World League: USA vs. Russia Olympic Sports Sun 11:30am MT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sun 3pm MT NBCSN ITU World Triathlon Series General Sun 4pm MT NBC Sports Swimming Trials: Day 8 Finals Olympic Sports Sun 5pm MT Golf Channel Barracuda Championship Final Round Golf Sun 5pm MT Golf Channel WGC-Bridgestone Invitational Second Round Golf 10:30am PT NBCSN XFINITY Series: Daytona Qualifying NASCAR 11am PT NBCSN Sprint Cup: Daytona Qualifying NASCAR 1pm PT NBCSN Swimming Trials: Day 6 Prelims Olympic Sports 3pm PT Golf Channel Barracuda Championship Second Round Golf 3:30pm PT Digital Only Track & Field Trials: Day 1 Olympic Sports 4pm PT NBCSN XFINITY Series: Daytona Race NASCAR 4pm PT Golf Live Extra Cambia Portland Classic Second Round Golf 4:30pm PT NBC Sports Swimming Trials: Day 6 Finals Olympic Sports 5pm PT Digital Only FIVB Volleyball World League: USA vs. Bulgaria Olympic Sports 5:30pm PT NBC Sports Track & Field Trials: Day 1 Olympic Sports 6pm PT Digital Only Austrian Grand Prix Practice 3 F1 Sat 2am PT CNBC Austrian Grand Prix Qualifying F1 Sat 5am PT Digital Only UCI Mountain Bike World Championships General Sat 5:50am PT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sat 6:15am PT Digital Only GP2 Series: Austria Race 1 F1 Sat 6:25am PT Digital Only Redbud: Practice Pro Motocross Sat 7am PT Digital Only Swimming Trials: Day 7 Prelims Olympic Sports Sat 8am PT Golf Channel WGC-Bridgestone Invitational Third Round Golf Sat 9am PT Digital Only Track & Field Trials: Day 2 Olympic Sports Sat 9:45am PT Digital Only Redbud: Moto 1s Pro Motocross Sat 10am PT NBC Sports Track & Field Trials: Day 2 Olympic Sports Sat 11am PT NBCSN Redbud: Moto 2s Pro Motocross Sat 12pm PT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sat 2pm PT NBCSN Swimming Trials: Day 7 Olympic Sports Sat 2pm PT NBCSN NASCAR America NASCAR Sat 3:30pm PT NBC Sports Sprint Cup: Daytona Race NASCAR Sat 4pm PT Golf Channel Barracuda Championship Third Round Golf Sat 4pm PT NBCSN Track & Field Trials: Day 2 Olympic Sports Sat 5pm PT Digital Only FIVB Volleyball World League: USA vs. Australia Olympic Sports Sat 5:30pm PT NBCSN Sprint Cup: Daytona Post-Race NASCAR Sat 8pm PT Digital Only GP2 Series: Austria Race 2 F1 Sun 1:15am PT CNBC Austrian Grand Prix F1 Sun 4:30am PT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sun 5:45am PT Digital Only UCI Mountain Bike World Championships General Sun 5:50am PT Digital Only Pep Guardiola Press Conference Soccer Sun 6:40am PT Golf Channel WGC-Bridgestone Invitational Final Round Golf Sun 9am PT Digital Only Track & Field Trials: Day 3 Olympic Sports Sun 10am PT NBC Sports FIVB Volleyball World League: USA vs. Russia Olympic Sports Sun 10:30am PT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sun 2pm PT NBCSN ITU World Triathlon Series General Sun 3pm PT NBC Sports Swimming Trials: Day 8 Finals Olympic Sports Sun 4pm PT Golf Channel Barracuda Championship Final Round Golf Sun 4pm PT Golf Channel WGC-Bridgestone Invitational Second Round Golf 7:30am HT NBCSN XFINITY Series: Daytona Qualifying NASCAR 8am HT NBCSN Sprint Cup: Daytona Qualifying NASCAR 10am HT NBCSN Swimming Trials: Day 6 Prelims Olympic Sports 12pm HT Golf Channel Barracuda Championship Second Round Golf 12:30pm HT Digital Only Track & Field Trials: Day 1 Olympic Sports 1pm HT NBCSN XFINITY Series: Daytona Race NASCAR 1pm HT Golf Live Extra Cambia Portland Classic Second Round Golf 1:30pm HT NBC Sports Swimming Trials: Day 6 Finals Olympic Sports 2pm HT Digital Only FIVB Volleyball World League: USA vs. Bulgaria Olympic Sports 2:30pm HT NBC Sports Track & Field Trials: Day 1 Olympic Sports 3pm HT Digital Only Austrian Grand Prix Practice 3 F1 11pm HT CNBC Austrian Grand Prix Qualifying F1 Sat 2am HT Digital Only UCI Mountain Bike World Championships General Sat 2:50am HT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sat 3:15am HT Digital Only GP2 Series: Austria Race 1 F1 Sat 3:25am HT Digital Only Redbud: Practice Pro Motocross Sat 4am HT Digital Only Swimming Trials: Day 7 Prelims Olympic Sports Sat 5am HT Golf Channel WGC-Bridgestone Invitational Third Round Golf Sat 6am HT Digital Only Track & Field Trials: Day 2 Olympic Sports Sat 6:45am HT Digital Only Redbud: Moto 1s Pro Motocross Sat 7am HT NBC Sports Track & Field Trials: Day 2 Olympic Sports Sat 8am HT NBCSN Redbud: Moto 2s Pro Motocross Sat 9am HT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sat 11am HT NBCSN Swimming Trials: Day 7 Olympic Sports Sat 11am HT NBCSN NASCAR America NASCAR Sat 12:30pm HT NBC Sports Sprint Cup: Daytona Race NASCAR Sat 1pm HT Golf Channel Barracuda Championship Third Round Golf Sat 1pm HT NBCSN Track & Field Trials: Day 2 Olympic Sports Sat 2pm HT Digital Only FIVB Volleyball World League: USA vs. Australia Olympic Sports Sat 2:30pm HT NBCSN Sprint Cup: Daytona Post-Race NASCAR Sat 5pm HT Digital Only GP2 Series: Austria Race 2 F1 Sat 10:15pm HT CNBC Austrian Grand Prix F1 Sun 1:30am HT Digital Only FIVB Beach Volleyball World Tour Olympic Sports Sun 2:45am HT Digital Only UCI Mountain Bike World Championships General Sun 2:50am HT Digital Only Pep Guardiola Press Conference Soccer Sun 3:40am HT Golf Channel WGC-Bridgestone Invitational Final Round Golf Sun 6am HT Digital Only Track & Field Trials: Day 3 Olympic Sports Sun 7am HT NBC Sports FIVB Volleyball World League: USA vs. Russia Olympic Sports Sun 7:30am HT NBC Sports Global Rallycross: Marine Corps Air Station New River General Sun 11am HT NBCSN ITU World Triathlon Series General Sun 12pm HT NBC Sports Swimming Trials: Day 8 Finals Olympic Sports Sun 1pm HT Golf Channel Barracuda Championship Final Round Golf Sun 1pm HT FAQs + Feedback General NBC Sports Information Q: What do I need to watch video on NBCSports.com/Live A: In order to watch any video on NBCSports.com/Live, you must install the latest version of Adobe® Flash® (supports v10 and above). Adobe® Flash® will provide you with the best NBC Sports viewing experience including HD quality video, DVR controls and much more. Q: What is required for access to view "Live Streaming" video content? A: You can access live streams of EVERY NBC Sports event on NBC & NBCSN by authenticating with a cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBC Sports using the Username and Password you use on your providers website. If you do not have, or do not know your Login information contact your service provider. Q: Why is authentication being required? A: Authentication supports our ongoing investment in sports programming for all of our platforms and is consistent with industry trends. Digital platforms require significant investment, and authentication allows us to capture the value of that investment, which in turn allows us to continue to provide cable/satellite/telco customers with high-quality sports coverage wherever and whenever they want at no additional cost. Of course, NBC Sports continues to make premier live sporting events and other sports programming available to all viewers on free over-the-air television through the NBC broadcast network. Q: What are the minimum web browser and/or hardware requirements for viewing video on NBCSports.com/Live A: Minimum Browser Compatibility: Internet Explorer 8 (32 or 64-bit) and up Firefox 3.6 Safari 5 Chrome 16 Internet Requirement: Broadband connection with 500+ Kbps PC Specific Requirements: Platform: Windows XP (32 or 64-bit)/Windows 7 (32 or 64-bit) Processor: 500MHz or faster RAM: 128MB or more Video Card: at least 64MB of video memory Sound Card: at least 16-bit Mac Specific Requirements: Platform: Snow Leopard or Lion Processor: 1.83MHz Intel Core Duo or faster RAM: 128MB or more Video Card: at least 64MB of video memory Sound Card: at least 16-bit Q: Is video on NBCSports.com/Live available in HD? A: Yes, this online content is available in HD. Q: Can we watch video on NBCSports.com/Live outside of the United States? A: Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com. Q: Is it possible to watch the video in full screen? A: Yes, you can click on the 'full screen' button that is located on the lower right corner of the video player control bar. Q: What do I do when the video doesn't start, and is showing a spinner or black screen, or an error message. A: Try the following steps: Refresh your browser Upgrade your browser (Older browsers might not be offering you the premium in speed and security to view this content). If you would like the best viewing experience, we recommend that you upgrade to the most recent version of your browser. You can select from the following supported browsers: Firefox Google Chrome Internet Explorer Safari Update Flash. Our video content is streamed through Adobe® Flash® player. We suggest Before installing Adobe® Flash®, you will need to first uninstall any older versions you currently have running on your computer. To do so, download Adobe's official uninstaller (Make sure to select your correct operating system, and then "Uninstall Flash.") Now that you've uninstalled the older version of Adobe® Flash®, follow Adobe's instructions for reinstalling the most recent version. The download option is on the right-hand side of the page. Once you have downloaded the file, please exit your browser first , and then install the upgraded version of Adobe® Flash® to your computer. Finally, open your browser again and return to the video you wish to view. You should now be able to successfully watch videos. Q: The video stops playing completely. A: Try the following steps: Refresh your browser. Clear your browser's cache and cookies. If the browser you're using or a page you're viewing is displaying problems, try to clear the browser's cache. If that doesn't fix the problem, try to clear the browser's cookies. Q: I cannot hear any audio. A: Try the following steps: 1. Refresh your browser. 2. If refreshing didn't help, try the following: 2a.Adjust the volume control on your computer and speakers. 2b.Adjust the volume control located in the lower left corner of the Player. 2c. Restart your internet browser (Internet Explorer, Firefox, Chrome, etc.) 2d.Ensure that the volume is turned up on other video players, such as Quicktime, Real Player, or Windows Media player, as this might affect the video player sound. 3.If you still have no sound when playing the video, you may want to try the steps below (in order): 3a.Install the latest version of Adobe® Flash® after removing any old versions you have installed. 3b.Allow third-party Adobe® Flash® content on your computer: 3c.Visit the Adobe® Flash® Global Storage Settings Panel . 3d.The Adobe® Flash® Player Settings Manager should display. 3e.Check the box labeled: "Allow third-party Adobe® Flash® content to store data on your computer." 3f.To ensure the check is accepted please click one of the tabs at the top of that box and then click back to the (Global Storage Settings Panel). The box should still be checked. 3g. Once this is completed, close all of the browser windows and try re-playing the Live Event. 3h.Check your Antivirus and Firewall software to see if you're blocking third party Adobe® Flash® content. Q: My video is choppy or it keeps buffering. A: Try the following steps: 1. Refresh your browser 2. Quit your browser application entirely (Ctrl+Q in Microsoft Windows or Command+Q in Mac OS), quit all other unnecessary applications running on your computer, then restart your browser. Avoid using multiple tabs. 3. If using wireless internet (WiFi), connect directly to your modem or router with an Ethernet cable. Q: What is "Live Streaming" video content? A: NBCSports.com/Live and its mobile/tablet applications will be the exclusive sources in the U.S. for LIVE video coverage of sports that NBC, NBC Sports Network broadcasts. For details regarding access to live streaming content, click here . Q: What is Adobe® Flash®? A: Adobe® Flash® Player is a cross-platform, browser plug-in that provides uncompromised viewing of applications, content, and videos across browsers and operating systems, such as the content you will view on NBCSports.com/Live . You can learn more about Adobe® Flash® at www.adobe.com/products/flashplayer.html Q: I have an older version of Flash installed on my machine. Do I need to upgrade? A: Yes. The NBC Sports video player uses new features only available in Adobe® Flash® Player 18. Adobe® Flash® is a small download and installs quickly. Adobe® Flash® Player 18 is backwards-compatible with previous versions of the Flash player. Q: Will I have to restart my browser after installing Adobe® Flash®? A: Some users will be prompted to restart their browsers if they are upgrading from a previous version of Adobe® Flash®. In most cases, users will not have to restart their web browsers after installing Adobe® Flash® Player 18. Q: How do I uninstall Adobe® Flash®? A: See the Adobe® Flash® support page by clicking here Q: I have run the Adobe® Flash® installation program several times but the website is asking me to install again; what do I do? A: Some users will not be able to upgrade Adobe® Flash® due to their OS settings. If you are seeing this issue then you should follow these steps: 1. Uninstall Adobe® Flash® as described by this Adobe® Flash® support page: http://helpx.adobe.com/flash-player.html 2. Restart your computer 3. Visit http://www.nbcsports.com/live 3a. Click on any of the videos 4. When prompted, install Adobe® Flash® again 5. When installation is complete, restart your browser 6. Return to http://www.nbcsports.com/live Q: I am experiencing issues playing video, does it matter that I have blocked 3rd party cookies? A: Yes, you will need to unblock 3rd party cookies, in order to view video. In current versions of Firefox, for instance, follow these steps: 1. In the Firefox menu bar, go to Tools > Options 2. In the Options screen, select Privacy 3. Make sure that both "Accept cookies from sites" and "Accept third-party cookies" are checked. 4. In the "Keep until:" dropdown, select either "they expire"or "I close Firefox" 5. Click OK to close the Options screen. 6. Force-reload the page by doing Shift-Reload (Hold down the Shift key on the keyboard, while clicking the Reload button in the browser's button bar.) 7. The videos should now play successfully Q: I get a "Video not loading" error that doesn't go away, what do I do? A: Try the following Steps: 1. Check your 3rd party cookies. You need them enabled (in Firefox, Chrome and Safari you set it directly, in IE you need to set a privacy level of "Medium High" or lower) 2. Check to see if you have an anti-virus, anti-malware or other proxy software (such as Net Nanny) running on your machine or corporate/campus network that may be blocking (or impacting) access to the streams. Mobile/Tablet FAQs: Q: Can I watch NBC Sports video content on my mobile device? A: You can watch live events within our Live Streaming application. For more information, check out all of our mobile and tablet application offerings here: http://www.nbcsports.com/live . Q: Is there an NBC Sports Mobile or Tablet Application available? A: Yes, there are two applications available for download on your iPhone, iPod touch or Android handheld device and your iPad or Android tablet device. To see our full mobile application offerings, please check out this link: http://www.nbcsports.com/live Q: How do I unlock access to the live video coverage in the NBC Sports App? A: To access content on NBC Sports you will just need to verify your cable, satellite or telco TV subscription that includes NBCSN. There is no additional charge for this service, simply login to NBC Sports using the Username and Password you use on your providers website. If you do not have, or do not know your Login information contact your service provider. Q: Will there be a cost to download the NBC Sports Mobile and Tablet Applications? A: No, all of the mobile and tablet offerings for NBC Sports will be free. Q: What will be the minimum and optimal operating system requirements for using the Mobile and Tablet Applications? A: The NBC Sports Mobile and Tablet Applications will support iPhone, iPod Touch, and iPad devices running on iOS 5.0 and above, and select Android handheld and tablet devices running on an operating system of 2.2 and above. To ensure the best user experience, make sure that your device has the most recent operating system. Q: Can I watch live video on my mobile or tablet device if I am outside of the United States? A: Due to broadcasting regulations, NBC is only allowed to show NBC Sports content on the internet in the United States and U.S. Territories. Users outside of these locations will still be able to access an extensive set of non-event video content on NBCSports.com. Q: In the NBC Sports Application, the video on my device keeps buffering or is of poor quality. How can I fix this? A: Watching video is available via a 3G or 4G connection, but to experience the highest quality of video, connect to a WiFi signal. You can also improve your video quality by making sure you have installed the latest operating system onto your device. Q: When I load the NBC Sports Mobile and Tablet Applications, an error message displays saying I do not have a data connection. What does this mean? A: If you are receiving an error message stating there is no data connection, make sure you are connected to a 3G, 4G or WiFi network. You can check the status of your connection in the Settings section of your device. Note: If your device is in "Airplane Mode", you will not have a data connection and will need to turn the setting off. Video will work with 3G or 4G connection, however, to experience best video quality connect to WIFI network when available. Download the App | Watch Now | Email us FOLLOW US Facebook Twitter Google Plus Instagram NBC Sports Social Directory ©2016 NBC Universal Advertise Independent Programming Report Privacy Policy Sports Jobs Terms of Use GET NEWSLETTERS & ALERTS SIGN UP