VoIPTime Contact Center - an innovative software solution for Ca

[/] Sales: +38 (044) 490-77-70 Login English Українська Русский English Enter system Products Sale and implementation Cloud-based contact centre Turnkey contact centre Features Call center features CRM Web chat ACD Outbound IVR system Online monitoring Statistics API Pricing Solutions Banks Online shops Support service Outsourcing CC Support Technical support Education and masterclasses Cases FAQ Blog Company About us News Contacts Меню УКР РУС ENG Products Sale and implementation Cloud-based contact centre Turnkey contact centre Features Call center features CRM Web chat ACD Outbound IVR system Online monitoring Statistics API Pricing Solutions Banks Online shops Support service Outsourcing CC Support Technical support Education and masterclasses Cases FAQ Blog Company About us News Contacts Products Sale and implementation Cloud-based contact centre Turnkey contact centre Features Call center features CRM Web chat ACD Outbound IVR system Online monitoring Statistics API Pricing Solutions Banks Online shops Support service Outsourcing CC Support Technical support Education and masterclasses Cases FAQ Blog Company About us News Contacts Software for contact centres having up to 300 agents Try it free Our services Sale and implementing of VoIPTime Contact Center solution Cloud-based contact centre Turnkey contact centre Good customer service starts with a contact centre! With VoIPTime, you get the best software solution on the market since the stability of our product has been proven by long-term cooperation work with banks and large corporations. We defer to every client as well as adapt to and automate your business processes. Sounds impossible? We will turn it into reality! 99,9 % of your clients will be provided with prompt service. Our stability is confirmed by the monitoring system. 8 /10 of our customers expect an individual approach. There is no one-stop solution since every business process is unique. Calls Inbound and outbound call processing Read more Statistics Detailed reports on and real-time monitoring of contact centre efficiency according to different criteria Read more API Open API interface which allows for full integration with your CRM system Read more WEB-CHAT Chat with clients via web-chat as well as operator-initiated chat with real-time clients Read more A quick way to increase sales and improve quality Make request processing automatic in your own contact center. Forget about unhappy clients and missed calls. Get a quick and effective predictive dialer, and send commercial offers by only double click. Ensure high-quality service and earn more! Full control We give you great flexibility to change user roles and provide them with the access to reviewing inputs. Also, we make sure that none of your subordinates gets unauthorized access to the campaign and queue settings. Full confidentiality Keeping data on your own drive, you get full control over the information security. When being integrated with your CRM system, the operators are given the access only to the data needed for accomplishing their tasks. An NDA on the integration with your CRM is to be signed if needed. This software solution is perfect for banks and other financial institutions, hospitals and government institutions, etc. Quick start and scaling of your contact centre The deployment of large and complex contact centres by our specialists takes up to two weeks whereby you decide on its size and configurations. Send us your request with all the SIP lines parameters and call direction specified, the number of users in your contact centre and further details, and we will turn your project into functional contact centre quickly and with the highest quality possible. Full support We have been providing our customers with 24/7 service for years. Thus, having purchased VoIPTime Contact Center, you are immediately offered our full support. We can also close an agreement under which we guarantee fault free operation of your contact centre. You can order our round-the-clock support as well. With VoIPTime, you get reliable operation of your contact centre. Instant and remote economy You can start working with us in the cloud spending only $0,45 per hour (without any restrictions on the number of users). If you are interested in the deployment of solution on your own platform, choose an appropriate VoIPTime Contact Center version and specify the desired number of users. Prices start from $65 per year per one operator. Moreover, you make a one time investment in the equipment and solution, while the money is being saved from the first days of using it. Read more Do you want to purchase call centre? Contact us today! We will analyse your needs and offer the best variant for the realization of your business goals. Leave your request Спасибо, ваша заявка отправлена. В ближайшее время наш менеджер свяжется с вами. Free consultation Please, fill in the form, and our sales department will contact you as soon as possible for discussing the ways of solving your tasks. Your name: Phone number: Email: Your request: Type: SaaS Software sale Turnkey CC Outsourcing CC Request a demo Please, fill in the form, and our sales department will contact you as soon as possible for discussing the ways of solving your tasks. Your name: Phone number: Email: Message: Software order Inbound Outbound Multichannel SaaS Contact us Call you back? Please, leave your phone number. We will call you back in 15 seconds. Ukraine Russia Belarus Kazakhstan Poland United States Call now Today Tomorrow Day after tomorrow 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 Free consultation Please tell us about your needs, and we will offer you variants of their realization. SaaS Software sale Turnkey CC Outsourcing CC Відправити повідомлення У Вас є запитання? Будь-ласка, заповніть форму, і ми із задоволенням Вам відповімо. TOP functionality API Call Quality CRM Flexible configuration of roles Incoming ACD IVR system Online monitoring Operator groups Outbound Scripts Statistics Work Force Management Web Callback Solutions Sale and implementation Cloud-based contact centre Turnkey contact centre Banks Online shops Support service Outsourcing CC Contact us Ukraine: +38 (044) 490-77-70 Kazakhstan: +7 (727) 350-59-57 Request a callback B