NVIDIA SHIELD Tablet - Frequently Asked Questions | NVIDIA SHIEL

This site requires Javascript in order to view all its features or purchase NVIDIA Shield. Please enable Javascript in order to access all the functionality of this web site. Here are the instructions how to enable JavaScript in your web browser [http://www.enable-javascript.com/]. Home Devices SHIELD Tablet SHIELD Portable SHIELD Wireless Controller PC Gaming Android Gaming Entertainment Support Buy Now SHIELD Tablet FAQ WHERE CAN I BUY THE SHIELD TABLET? Order directly from NVIDIA at shield.nvidia.com . It's also available for purchase from Amazon, Newegg, and other retailers. IN WHAT REGIONS IS THE SHIELD TABLET AVAILABLE? The SHIELD tablet will be available in many countries worldwide. It's initially available in the North America and European regions. Register to be notified of SHIELD updates, including international plans. WHAT COMES PRELOADED ON THE SHIELD TABLET? It ships with Android and the full suite of Google Mobile Services, including Google Play which provides access to over 1 million apps and a broad assortment of streaming content. SHIELD tablet also includes: NVIDIA SHIELD Hub Trine 2: The Complete Story Twitch: Lets you stream and broadcast your favorite games using NVIDIA ShadowPlay ™ NVIDIA Dabbler ™ : An amazingly realistic watercolor and oil painting app JusWrite: Stylus-based organizer by Plackal Tech Evernote: App to let you sync notes and sketches across devices Camera Awesome: All-in-one camera application that helps you compose, capture, edit, and share photos WHAT ARE THE SYSTEM REQUIREMENTS FOR STREAMING PC GAMES TO THE SHIELD TABLET? The basic requirements are a Wi-Fi router and a modern gaming PC with a GeForce ® GTX ™ 650 or higher desktop GPU. The detailed requirements are: GPU: Desktop: GeForce GTX 650 or higher desktop GPU Notebook: NVIDIA Kepler ™ -based GeForce GTX 600M or higher notebook GPU The full list of supported GTX GPUs for Notebook is: 880M, 870M, 860M, 850M, 780M, 770M, 765M, 680M, 675MX, 670MX, and 660M. CPU: Intel Core i3-2100 3.1GHz or AMD Athlon II X4 630 2.8GHz or higher System Memory: 4 GB or higher OS: Windows 8 or Windows 7 Software: GeForce Experience ™ application and latest GeForce drivers Routers: 802.11a/g router (minimum). 802.11n dual band router (recommended). Check out a list of GameStream-ready routers . How do I move app and game program (APK + OBB) files from the SHIELD TABLET's internal storage to the microsd card? Move data files by going to Settings → Apps → (Select App) → Move to SD card NOTES: The ability to move data to SD card is variable for select apps and games. Only apps that developers have opted in as moveable to external storage can be moved. The SHIELD tablet only supports writing to FAT32 and NTFS formatted cards. 64 GB (or higher) microSD cards – Android does not support the exFAT file system out-of-the-box. Because the standard FAT32 file system does NOT support partitions greater than 32 GB by default, 64 GB cards come pre-formatted as exFAT. If you want to use a 64 GB microSD with the SHIELD tablet, it has to be converted to a file system format that is supported by stock Android, which in this case is NTFS. This can be done using a PC. Android KitKat significantly changes the way applications are allowed to use SD cards. If you use SD Card to store data, please read here for further details. WHY DO YOU CALL THE SHIELD TABLET THE ULTIMATE TABLET FOR GAMERS? The SHIELD tablet is based on the NVIDIA Tegra ® K1 mobile processor, which brings the world's most advanced NVIDIA Kepler™ GPU to mobile. Plus, the SHIELD tablet includes the following features with gamers in mind: SHIELD wireless controller compatibility GRID cloud gaming Beta NVIDIA Gamestream ™ NVIDIA ShadowPlay ™ Console Mode Gamepad Mapper NVIDIA SHIELD Hub WHAT CONTROLLERS ARE COMPATIBLE WITH THE SHIELD TABLET? NVIDIA recommends the SHIELD wireless controller for the ultimate gaming experience. It was designed to work perfectly and seamlessly with SHIELD tablet. HOW CAN I SHARE MY SHIELD TABLET'S GAMEPAD MAPPER PROFILES WITH THE COMMUNITY? With the community profiles feature in Gamepad Mapper, users can share, browse, and rate community-generated game profiles. To access the feature, hold the Start button from within an Android game to access the Gamepad Mapper user interface, then select either the browse (cloud icon with a green down arrow) or share button (green share icon to the right of the browse button) to access the community features. WHAT ACCESSORIES ARE AVAILABLE FOR THE SHIELD TABLET? There are two accessories available at launch—the SHIELD wireless game controller and a SHIELD tablet magnetic cover. The SHIELD wireless controller is an advanced game controller designed for serious gamers. It has precision controls with support for BOTH Android and PC and uses an ultra-responsive Wi-Fi Direct connection, resulting in lower latency than standard Bluetooth controllers. You can also plug your gaming headset into the included 3.5mm stereo jack, use the integrated mic for game chat and voice search, and control volume using the integrated volume rocker. The SHIELD magnetic cover provides protection for the display as well as different viewing angles using the integrated magnets that work in unison with the body of the tablet. We also have a replacement stylus available All accessories are available for purchase from NVIDIA at shield.nvidia.com . WHAT IS NVIDIA SHADOWPLAY ™ ? This technology gives gamers the ability to record and share their greatest gaming moments when playing their favorite PC games using GameStream. Twitch integration lets gamers instantly broadcast gameplay in HD. Using the SHIELD tablet, gamers can capture and broadcast their likeness using the integrated camera, along with their gameplay. WHAT TYPE OF MICRO USB ETHERNET ADAPTER DO I NEED TO STREAM GAMES AT 1080P @60 FPS? There are many different types of Micro USB Ethernet adapters available in the marketplace. The adapter must be a male Micro USB connector to a female Ethernet connector. NOTE: A Micro USB Ethernet adapter can be used, but the SHIELD tablet cannot be charged with this type of adapter. To charge the SHIELD tablet while using Ethernet, a Micro USB Y-Cable with inputs for female Micro USB, male Micro USB, and female full-size USB 2.0 will need to be used. Additionally, a full-size USB 2.0 Ethernet adapter will be needed in conjunction with the Y-Cable. Lastly, for this adapter to function properly, all external peripherals must be plugged into the Y-Cable first with the male Micro USB connector (of the Y-Cable) inputted into SHIELD last. WHAT ARE THE REQUIREMENTS TO STREAM GAMES AT 1080P @ 60 FPS? In order to stream games in Console Mode @ 1080p @ 60 FPS, your PC system must meet the following minimum requirements (NOTE: these requirements are slightly higher than the standard 720p GameStream requirements): GPU: GeForce ® GTX ™ 660 or higher GPU CPU: Intel Core i5 or higher, or AMD FX 6-Core or higher Micro USB Ethernet Adapter: Connect a wired Ethernet cable from your router to your SHIELD. HOW DOES STREAMING GAMES FROM MY PC TO SHIELD WORK? NVIDIA uses the H.264 encoder built into GeForce GTX 650 or higher desktop GPUs, along with special streaming software integrated into GeForce experience, to stream games from the PC to SHIELD over the user's home Wi-Fi network with ultra-low latency. Gamers use SHIELD as the controller and display for their favorite PC games as well as for Steam Big Picture. This enables gamers to get a GeForce GTX PC gaming experience anywhere in their home Wi-Fi network. WHAT PC GAMES DOES THE SHIELD TABLET WORK WITH? Check out the complete list of supported PC games . WHAT USB DEVICES ARE SUPPORTED ON THE SHIELD TABLET? The SHIELD tablet supports a variety of USB devices, including headphones, speakers, keyboard, mouse, and connection to other devices such as a PC for file transfer. While other USB power adapters 'might' work, we encourage you to use the adapter that came with your SHIELD tablet, as it both optimizes how quickly your device can charge and ensures that no damage can be done by over-charging. WHAT IS THE AUDIO OUTPUT OF THE SHIELD TABLET? Two front-facing stereo speakers with a wide frequency range, and two unique bass reflex ports deliver bass response unmatched by any tablet on the market. At the heart of the SHIELD tablet's audio excellence is the NVIDIA PureAudio™ technology that extends the frequency range to provide deeper lows and crisper highs. The 3.5 mm headphone jack supports a microphone and stereo headphone combo. For cinema experience, SHIELD tablet also supports audio over HDMI. WHAT CELLULAR NETWORKS DOES THE SHIELD TABLET LTE SUPPORT? There are three versions of SHIELD tablet LTE. There is a North American version that works on AT&T, T-Mobile and Rogers on LTE bands 2, 4, 5, 7, and 17 and HSPA bands 1, 2, 4, 5. There is a second International version that works on popular European and Asian networks. It supports LTE bands 3, 7, 20 and HSPA+ bands 1, 2, 5, 8. The third version also works on popular International carriers, in addition to including voice support on compatible networks. It supports LTE bands 1, 3, 7, 20 and HSPA+ bands 1, 2, 5, 8. Check with your favorite carrier to verify coverage in your area. DOES THE SHIELD TABLET LTE SUPPORT VOICE? There is a version of the international SKU that supports voice on compatible networks, available for purchase in select regions. WHAT IS THE SHIELD TABLET'S WARRANTY PERIOD? 1-year limited manufacturer's warranty. See shield.nvidia.com/warranty for warranty details. HOW DO I UPDATE THE SHIELD TABLET? This is a simple process. All software updates for the SHIELD tablet are directly pushed out by NVIDIA. You'll see a notification when an update is available. Once you confirm, the system will automatically download and apply the update when you have sufficient battery life. 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