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Skip to main content [#content] nature.com Publications A-Z index Browse by subject Login Register Cart BDJ Team Search Nature Search: Go Advanced search Home Archive About the magazine About the magazine Aims and scope About the editors Reader panel About the BDA Contact Contact Editorial office NPG contacts Contact customer services Digital editions CPD CPD Feedback Jobs Advertising & sponsorship FAQs Are you prepared for a medical emergency? August 2014 Medical emergencies - the drug box, equipment and basic principles Dental complaints Relocating to the Shetland Islands Course directory : Wales Online vs. traditional training The digital version of BDJ Team . One more free hour of verifiable CPD More article details below ! Latest content News | 29 August 2014 Technician Sam scores degree and new job News | 29 August 2014 Updated oral health guidance published News | 29 August 2014 Covers to commemorate the Great War Feature | 29 August 2014 Litigation and complaints in the dental practice Kerry Beynon Feature | 29 August 2014 DCP course directory 2014 Wales Kate Quinlan Feature | 29 August 2014 ‘I've had a brilliant first year’ Shaun Howe In July 2013, dental hygienist Shaun Howe moved to the Shetland Islands with his family to take up a position with NHS Shetland. A year later, he tells BDJ Team how he is getting on. Feature | 29 August 2014 Is online training the way forward? Mark Foster Feature | 29 August 2014 ‘Local resolution is an essential part of complaints’ Head of the Dental Complaints Service, Hazel Adams, updates us on how best to deal with complaints. View more latest content Dental complaints What is the Dental Complaints Service? ' It's important that, where appropriate, complaints are routed to the DCS rather than to the GDC's much more costly Fitness to practise department... ' What do dental patients complain about, how often are they complaining, and what is the Dental Complaints Service's role in handling complaints? Find out more in BDJ Team . Take me to the article . The General Dental Council recommends that all dental care professionals keep up to date with complaints handling. Include reading this article in your non-verifiable (general) CPD. About BDJ Team BDJ Team is a UK-based online only magazine publishing high quality content relevant to all members of the dental team. From the end of March 2014, BDJ Team will feature a broad spectrum of articles and offer readers one hour of verifiable CPD every month. E-alert RSS Facebook Twitter Announcements Looking for our CPD site? Ten free hours of CPD will be offered to readers through reading articles in BDJ Team this year. You can find our CPD site at http://www.nature.com/bdjteamcpd Win a top-notch toothbrush! Write a letter to BDJ Team ! The best letter published in BDJ Team this season will win an Oral-B Triumph toothbrush with SmartGuide! Email bdjteam@nature.com . E-alerts To find out what's in each issue of BDJ Team , sign up for the BDJ Team e-alerts : the latest table of contents direct to your inbox! BDJ Team ISSN 2054-7617 (online) © 2014 British Dental Association Header image source: © iStockphoto/Thinkstock, Artist: tonivaver About NPG Contact NPG Accessibility Help Privacy policy Use of cookies Legal notice Terms Nature jobs Nature Asia Nature Education RSS web feeds Search Nature Search: Go partner of AGORA, HINARI, OARE, INASP, ORCID, CrossRef and COUNTER