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The Voice of the CIO Community facebook [http://www.facebook.com/pages/CIO-Insight/47271953366] twitter linked in rss Search Home IT News & Trends IT Strategy Big Data Analytics Cloud & Virtualization Enterprise Apps Infrastructure Messaging & Collaboration Mobile Storage IT Management Careers Expert Voices Industries Innovation Inside the C-Suite IT Budgets IT Services Project Management Workplace Security Blogs Slideshows Case Studies Research Books for CIOs Home → Blogs BLOGS The Future of Customer Support The next generation of customer service will be proactive, integrated and omnipresent, according to PwC. Are you ready? Read More » A Key to Innovation To take innovation to a new level, you need to harness information technology in a way that actually simplifies things and produces real-world results for real people. Read More » Every Organization Needs a Data Analytics Champion For analytics to gain widespread acceptance and usage across an organization, an analytics champion can play an important role. Read More » In Pursuit of Digital Talent CIOs need to tap into the expertise of employees and independent contractors and ensure these people are connected to each other so their organization becomes an incubator for digital thinking. Read More » Missing in Action: BYOD Security Despite the prevalence of BYOD in the enterprise, many organizations act as if mobile device security is optional. Ditto for employee security training. Read More » Dell CIO: Don't Ask Employees What They Want Dell CIO Adriana Karaboutis doesn't ask employees what they want, but instead has her IT team observe them at work and find new ways to improve how they do their job. Read More » Location, Location, Location When considering new IT tools and systems, CIO need to keep in mind that geolocation data will become play increasingly important business role in the near future. Read More » Banish the Tech Talk! In order to achieve the results your IT department is capable of, you need to talk about highly technical concepts and issues in terms that your colleagues can actually understand. Read More » Welcome to the Zero Marginal Cost Society In a zero marginal cost society, the collaborative commons will bypass the conventional marketplace, and society will shift from an exchange-oriented economy to a shared one. Read More » Never Walk Past a Mistake Making an on-the-spot correction, whether it takes two minutes or less, is always a superb idea. Not only does it demonstrate an attention to detail, but it reinforces standards within an organization. Read More » Read More From Our Blogs Archive » Manage your Newsletters: Login Register My Newsletters CIO Minute Editor's Pick CIO Minute Quick Facts CIO Minute Go MOST POPULAR NEWS SLIDESHOWS BLOGS Confidence Declines Among IT Workers Useful Virtualization Stats, Trends and Practices Despite Gains, Companies Don't Budget for Mobile Employees Overwhelmed by Workloads 11 Great Things Companies Are Doing With Big Data Confidence Declines Among IT Workers Useful Virtualization Stats, Trends and Practices Despite Gains, Companies Don't Budget for Mobile Employees Overwhelmed by Workloads 11 Great Things Companies Are Doing With Big Data The Future of Customer Support A Key to Innovation Every Organization Needs a Data Analytics Champion In Pursuit of Digital Talent Missing in Action: BYOD Security Home IT News & Trends IT Strategy Big Data Analytics Cloud & Virtualization Enterprise Apps Infrastructure Messaging & Collaboration Mobile Storage IT Management Careers Expert Voices Industries Innovation Inside the C-Suite IT Budgets IT Services Project Management Workplace Security Blogs Slideshows Case Studies Research Books for CIOs Topics by Type Analytics Careers Cloud Collaboration Enterprise Apps Research Trends Intelligence IT Management Mobility Networking Projects Security Social Media Articles by Type Blogs Features News Slideshows Videos Contact Us About CIOInsight Sitemap Contact Us