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Customer support

Our support service is working round the clock. Operators of multi hotline will answer all your questions. Please call us if you have any questions, and our operators will help you.

Phone calls on your operator's tariffs.

For Ukraine (tel/fax):

+38 (044) 502-74-38
+38 (032) 232-86-00
+38 (057) 784-06-11 (Kharkiv)
+38 (062) 384-71-72 (Donetsk)
+38 (048) 757-88-07 (Odesa)

For Russia (tel/fax):

+7 (495) 777-25-72

Skype (free):

tickets_ua

E-mail:

info@tickets.ua

Mailing address:

79017 Ukraine, Lviv, Zelena str., 44-B

Affiliates:

+38 (044) 228 13 85

Save up to 15% with the INTERCITY+

From now on, the sooner you purchase your ticket the less you pay!

On March 1, 2013 a flexible system of tarrif regulation is introduced at the first class trains INTERCITY+.

The ticket pre-sale system of tarrif differentiation implies the ticket fee changes in accordance with the time of the pre-sale when buying a travel document on the date of departure from April 14, 2013, as follows:

In 45 days — price reducing by 15%
In 44–30 days — price reducing by 10%
In 29–10 days — price unchanged
In 9–5 days — increasing the value by 5%
In 4–3 days — increasing the value by 10%
In 2–1 days — increasing the value by 15%

For instance, when buying the first class tickets right in 45 days, in comparison of buying the ticket on the departure day, you'll save:

Kyiv — Donetsk — more than 100 uah!
Kyiv — Lviv — more than 90 uah!
Kyiv — Dnipropetrovsk — more than 80 uah!
Kyiv — Kharkiv — more than 90 uah!