HVS UHOF

RU [ru/] | EN HOME AGENDA EXPERTS PARTNERS DELEGATE INFO AWARD CONTACT US REGISTRATION UHOF 2013 – Your Roadmap to Operational Excellence With Euro Football Championship-2012 in Ukraine now history, and many international level events planned for the region CIS and Georgia, the market is getting extremely competitive with many new hotels opened or under development … It’s time to focus attention on building aggressive, but customer sensitive strategies, improving your sales and marketing and getting the most out of your human resources. In cooperation with brightest and the most influential hospitality minds from the region, HVS researched and put together an in-depth agenda focused on bringing hotel business in the area to the next, higher level of quality, efficiency, and profitability. With the primary aim of establishing new strategic priorities, UHOF 2013 will focus on: Provide participants with step-by-step guidance on more efficient sales, focusing on e-channels, online distribution and professional excellence. Focus delegates’ attention on training and educational strategies for middle management, review latest hiring trends, staff retention factors, staff promotion and evaluation tools, with the participation of top European hospitality schools. Focus on online tools such as reputation management, location-based promotions, mobile device marketing innovations, new customer loyalty instruments. More than ever, this edition of UHOF will be dedicated to helping independent hotels use all their resources to compete successfully with international brands. Hear professional strategy advice from influential group of hospitality leaders: For the first time this year UHOF will also present an award for “Best New Hotel-2012” for the Ukraine, CIS region and Georgia. We look forward to welcoming you at the 4 th Ukraine, CIS and Georgia Hospitality Operations Forum! Sponsor Master-Class Host Sponsor Master-Class Host Sponsor Master-Class Host Sponsor Master-Class Host Media Partner Hospitality Magazine Official Carrier Ukraine International Airlines Research Partner STR Global Media Partner HotelNewsNow.com Host Hotel Fairmont Grand Hotel Kyiv Media Partner Hotel Portal Media Partner Hotel Portal Media Partner Ukraine Hotel portal Media Partner Hotel Portal Kazakhstan Association of Hotels and Restaurants Media Partner Info Portal Media Partner Info Portal Media Partner Hospitality Magazine Media Partner Hotel Portal Media Partner Info Agency Ukrainian Agency of Tourism and Resorts Media Partner Info Portal Media Partner Info Agency Media Partner Hospitality Magazine Media Partner Info Portal Tom Flanagan Area Vice President, Eastern Europe Carlson Rezidor Hotel Group Oliver Horn Director Operations Support, Europe IHG Dmytro Sholomko Country Manager, Ukraine Google Larry Mogelonsky President & Founder LMA Communications Dejan Djordjevic Managing Director ESTA Holding Dick De Pater Director of Indirect Sales Swisscom Lars von Der Wettern Managing Director Solutions HI Magnus Wetterholm CEO Reikartz Nickolay Beloshitsky General Director SMARTEQ Thomas Emanuel Director of Business Development STR Global Rashida Shaikenova President Kazakhstan Hotels and Restaurants Association Elena Lysenkova Managing Director Hospitality In.Comm Eugene Samartsev Chairman Ukrainian Agency of Tourism and Resorts Irina Pshennaya General Director Vertex Hotel Group Irina Sedletskaya General Director Premier International Hotel Management Company Tatiana Veller Managing Director HVS Russia and CIS Alla Belikova Regional Director Russia and CIS WorldHotels Carlo Giardinetti Lecturer, MBA Glion Institute Liudmila Kazanova Vice President Business Development Interstate Hotels & Resorts Eugeni Bugrovski COO Heliopark Hotels Natalia Sleptsova Director SaaS-Systems Libra Hospitality Tatiana Inozemtseva Human Resources Director Premier International Hotel Management Company Georgiy Chernyak Standards and Quality Expert Premier International Hotel Management Company Sergey Eliseev Head of Central Purchasing Department Premier International Hotel Management Company