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Workplaces rental
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«Golden Telecom»Our ServicesCall Center

Workplaces rental

 

This service is for those, who permanently or temporarily need to dispose their own staff at the workplaces connected to the system of phone calls distribution.

It quickly solves the task of increasing the quality of communication with customers; it does not require costs on implementation of your own Call Center.

 

We offer:

  • allocated workplace in the building of the Calling Center;
  • personal computer with Internet access;
  • connection to the intelligent system of phone calls processing.

 

Who needs it?

Those who intend to:

  • implement their own Call Center. You need to launch this service for your customers on fly, but your company is not ready for it yet
  • temporarily allocate your staff outside the office
  • conduct a marketing campaign with short-term usage of the extended possibilities of the Call Cente.

 

 

 

What do you get?

All advantages of the Call Center:

  • access to the modern, smoothly running equipment;
  • optimal distribution of the customer appeals, special equipment for the most important clients, ranging calls by priority or topics;
  • redirection of important calls to the corresponding company employees;
  • audio recording of the talks with clients;
  • precised and detailed data about the amount of calls, line loading, call duration etc.

 

  • Who needs it?
  • What do you get?
 
 
Hotline and Reception
24 hours a day. Within one city or all over Ukraine. This service is provided in the shortest time.
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Help desk
Eliminates the squall of "one minute" calls, redirects calls to a competent specialist, sends e-mail or sms.
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