Sales conditions

We thank you that you have chosen our hotel. To make your stay in hotel more pleasant, we recommend  to book  necessary services in good time.

Booking
Send your letter  to a Booking Department by fax or e-mail  not later than 28 hours prior to arrival date , having specified Guest’s  name and surname, date of arrival and departure, required room & services as well  the  payment mode (cash / wire transfer, credit card). The service of booking is free-of-charge.
Bookinf for groups
For groups more than 10 people booking is made no late than 20 days prior to arrival.
Booking confirmation
The Receptionist  will send the written confirmation on your fax or e-mail.
Cancellation
Booking cancellation is made in written not later than  24 hours prior  to indicated date of arrival. In case of delayed cancellation the penalty  at the rate of one night is applied.
Payment mode
The payment is carried out in cash (national currency), wire transfer or by credit cards VISA, Visa Electron, Master Card, Maestro, AmEx. Discount cards accepted:  EBA, Panorama Club.
A 100 % advance payment is a guarantee  of the ordered services booking.
We remind that a check-out time in hotel is at 12-00.
There is a flexible discount system at the hotel.
                     

All interested companies and organizations are welcome to the mutually beneficial cooperation.