You can manage the service by yourself via «My Kyivstar» selfcare system. Use number of your contract as login. For the first login, use the password you specified in the contract.
Information service Kyivstar works for you 24-hours-a-day and 7 days a week. Our specialists are always happy to help you and give a professional advice on any matters regarding our services:
460 (calls from mobile phones, free of charge within Kyivstar network);
Kyiv (044) 466-0-466;
Dnepropetrovsk (0562) 33-49-33;
Donetsk (062) 381-03-33;
Simferopol (0652) 52-77-77;
Odessa (048) 777-0-777;
Kharkov (057) 719-19-19;
Calls from fixed-line networks or other mobile operators are charged according to mobile operators tariffs.
Also Kyivstar Customer Care Centres are working for you