Info center

PRAVEX-BANK was the first among commercial banks of Ukraine to pay proper attention to the work with clients using informational contact with clients with the help of telephone.

To satisfy PRAVEX-BANK's clients interests Information center was created with the main aim of professional and comprehensive consultation relating wide range of banking services. High-skilled employers of Information center — it is a team of experts maintaining high level of business ethics and it is always ready to pay attention to each client.

Call-center voice menu was designed to provide the most quick required information. With its help it is possible to get a complete skilled consultation just having pressed required digits at telephone set (in tone mode).

Telephone 8-800-500-4-500 (free of charge from stationary telephone sets within Ukraine )

For change telephone sets for tone mode it is necessary to press «*».
If in ATS tone mode is set automatically – there is no need to press «*».

For today there are two fields of work with clients at PRAVEX-BANK's Information center:

1. Consultations of clients and potential clients concerning provision of bank services in PRAVEX-BANK – it is round-the-clock information subdivision, which every day receives about 1200 clients' appeals, providing exhaustive information relating to the topics which are interesting for clients, and making clear interfacing with them bank services field.

Telephones in Kyiv
8 (044) 201-16-61
8 (044) 201-16-62

For change telephone sets for tone mode it is necessary to press «*».
If in ATS tone mode is set automatically – there is no need to press «*».

2. Support of clients-owners of PRAVEX-BANK payment cards – it is round-the clock Bank's subdivision, which every day receives about 1700 clients' appeals, which are oriented at provision of complete and actual consultations to payment-cards owners, and quick solving of questions, which occur while card products use.

Telephone in Kyiv
8 (044) 201-16-17

For change telephone sets for tone mode it is necessary to press «*».
If in ATS tone mode is set automatically – there is no need to press «*».

Each specialist of information center, having special training, is competent representative of the Bank, deserves for trust and can provide exhaustive consultation with minimal time wasting.