| R e q u i r e m e n t |
CLASS |
| * |
** |
*** |
**** |
***** |
1. Building and adjacent premises
(Full list of requirements for this category) |
| Guest entrance: |
| - separate from staff entrance |
x |
x |
x |
x |
x |
| Car parking: |
| - secure, in hotels |
|
|
x |
x |
x |
| - secure, in motels |
x |
x |
x |
x |
x |
2. Technical equipment
(Full list of requirements for this category) |
| Elevator in the building: |
| - up and down for 24 hours; |
x |
x |
x |
x |
x |
| - elevator for staff separate from that of guests |
|
|
|
x |
x |
| Telephone communication in suites: |
| - internal (no city dialing), or a button for calling service staff, in 100% of suites |
x |
|
|
|
|
| - internal in 100% of suites |
|
x |
|
|
|
| - direct communication with the city phone network in 100% of suites |
|
|
x |
|
|
| - direct communication with the city, long-distance, and international telephone network in 100% of suites |
|
|
|
x |
x |
3. Suites
(Full list of requirements for this category) |
| Rooms and suites: |
| - suite size (not including size of rest rooms, loggias, and
balconies), (sq. m) |
|
|
|
|
|
| for a single room |
8 |
8 |
10 |
12-16 |
14-18 |
| for a double room |
12 |
12 |
14 |
14-20 |
16-25 |
| Rest room in a suite: |
| - Rest room size (sq. m) |
3.8 |
3.8 |
3.8 |
4.0 |
5.0 |
| - a suite without a rest room shall be equipped with a washbasin |
x |
x |
|
|
|
4. Technical equipment
(Full list of requirements for this category) |
| Heating: |
| - air conditioner |
|
|
x |
x |
x |
| - underfloor heating in bathroom |
|
|
|
|
x |
| TV set: |
| - on guest's request |
|
|
x |
x |
x |
| Radio: |
| - in a suite |
x |
x |
x |
x |
x |
| Telephone set: |
| - in a suite |
|
x |
x |
x |
x |
| - in apartment suites — in each room |
|
|
x |
x |
x |
| Refrigerator: |
| - in every suite |
|
|
x |
x |
x |
5. Furniture and equipment.
(Full list of requirements for this category) |
| Bed: |
| - single (minimum size in cm) |
80x190 |
80x190 |
90x200 |
900x200 |
90x200 |
| - double (minimum size in cm) |
160x190 |
160x190 |
160x190 |
160x200 |
200x200 |
| - baby cribs (on request) |
|
x |
x |
x |
x |
| - set of bedclothes and accessories: mattress with cover, two pillows, additional blanket, bedspread, bedsheet, blanket cover, linen- or cotton-made pillowcases |
x |
x |
x |
x |
x |
| Cupboards: |
| - with shelves, coat-hanging compartment, and at least 5 coat-hangers per person |
x |
x |
x |
x |
x |
| - bedside table with each bed |
x |
x |
x |
x |
x |
| - armchair |
|
x |
x |
x |
x |
| Tables: |
| - writing desk with chair |
|
|
x |
x |
x |
| - coffee table |
|
|
|
x |
x |
6. Sanitary set and equipment in suites.
(Full list of
requirements for this category) |
| Mirror: |
| - above the washbasin |
x |
x |
x |
|
|
| - a cosmetic mirror for shaving and make-up |
|
|
|
x |
x |
| Towels (for each guest): |
| - at least two |
x |
x |
|
|
|
| - at least three |
|
|
x |
|
|
| - at least five |
|
|
|
x |
x |
| - toiletry set for every guest (soap, shampoo, etc.) |
|
|
x |
x |
x |
7. Public sanitary facilities.
(Full list of requirements for this category) |
| WCs: |
| - near shared premises |
x |
x |
x |
x |
x |
| - WC on the floor for suites without rest rooms (at least 1 for every 5 suites, including WCs in shared shower rooms and bathrooms, but at least 2 per floor) |
x |
x |
|
|
|
8. Shared facilities.
(Full list of requirements for this category) |
| - household service room |
x |
x |
x |
|
|
| - shops and kiosks |
|
|
|
x |
x |
| Sports and health center: |
| - with fitness hall or gym |
|
|
|
x |
x |
| - with sauna |
|
|
|
x |
x |
| - with swimming pool |
|
|
|
|
x |
| Business center: |
| - electronic communication means, copying equipment |
|
|
x |
x |
x |
| - rental of computers and electronic communication means (for use independently, or with staff assistance) |
|
|
|
x |
x |
| Barber shop: |
| - in a hotel with more than 50 suites |
|
|
x |
|
|
| - beauty salon (cosmetics cabinet, manicure, pedicure) |
|
|
|
x |
x |
9. Catering premises.
(Full list of requirements for this category) |
| - restaurant or cafe in the hotel (for hotels with more than 50 suites) |
|
x |
x |
x |
x |
| - cafe in the hotel |
|
|
|
x |
x |
| - bar in the hotel |
|
|
x |
x |
x |
| - night club |
|
|
|
|
x |
10. Services.
(Full list of requirements for this category) |
| - reception (24-hour) |
x |
x |
x |
x |
x |
| - ordering a taxi |
x |
x |
x |
x |
x |
| - ticket reservation for various kinds of transport |
|
|
x |
x |
x |
| Currency exchange: |
| - during the day-time |
|
|
x |
|
|
| - 24-hour |
|
|
|
x |
x |
| Room cleaning by a maid: |
| - daily |
x |
x |
x |
x |
x |
| - with monitoring of condition (throughout the day) |
|
|
|
x |
x |
| Laundering and ironing: |
| - within 24 hours |
x |
x |
x |
x |
x |
| - within 3 hours |
|
|
|
x |
x |
| Mail and telegraph services: |
| - handing of correspondence to guests |
x |
x |
x |
x |
x |
| - sending and delivery of registered mail and telex messages |
|
|
|
x |
x |
| Travel services: |
| - tourist information |
x |
x |
x |
x |
x |
| - excursions, guide-interpreters, instructors |
|
|
x |
x |
x |
11. Catering services.
(Full list of requirements for this category) |
| - at least one cafe or bar open at any time |
|
|
|
x |
x |
| - choice of any catering option for hotels with more than 50 suites (breakfast, two meals a day, three meals a day)) |
|
x |
x |
x |
x |
| - room service from 07:00 AM to midnight |
|
x |
x |
|
|
| - 24-hour room service |
|
|
|
|
x |
12. Requirements for staff and their qualifications.
(Full list of requirements for this category) |
| Qualifications: |
| - managers and staff should have completed professional training adequate
for their jobs |
x |
x |
x |
x |
x |
| - managers and staff should have completed professional training in hotel security maintenance |
x |
x |
x |
x |
x |
| Medical requirements: |
| - staff should undergo periodic medical examinations |
x |
x |
x |
x |
x |
