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Optimizing for the Tech Commerce Vertical

The Consumer Tech vertical includes everything from OEM companies to resellers of technology products. Tech advertisers will be most effective if they can communicate with two distinct audiences – novices and experts. This cheat sheet will focus on the most common challenges and solutions for tech advertisers communicating with a consumer or home audience.

As always, when running Google AdWords™ advertising, make sure your ads comply with our guidelines, as well as all applicable laws and regulations. For more details, please review our Terms and Conditions.


 Getting the Right Traffic

You don't want to pay for clicks from people who won't buy your product or service, such as business users or researchers.

   •  Try negatives like: enterprise, business, corporate, info, or how to.
   •  Be robust when building a keyword list – target everyone who would be interested in your product, whether beginners or experts.
   •  Don't assume the audience is familiar with your brand or products.
   •  Do use your brand name and product names as keywords.
   •  Do use problem-oriented keywords to attract consumers who have a problem your product can solve.
   •  Do use solution-oriented keywords to attract consumers who have an ideal solution in mind, even if they don't know what to call it.

 Driving Sales

TIP: Appealing Offer
If you offer free trials, make sure to include that in the ad text, along with the length of the trial. Also, promotional ads tend to outperform generic ones. Include price points, rebates, or other special offers, rotating them in if they are seasonal.
Ultimately all campaigns are about making money, but some are more direct about driving sales on the site.

   •  Comparison shoppers are often interested in eventually making a purchase, but most likely not on the first visit. You must decide whether you want to pay for comparison shoppers to visit your site.
   •  If not, appropriate negative keywords include: comparison, review, or compare prices.
   •  Another way to restrict your audience to buyers is to include purchase-driven keyword phrases, which will have a better ROI than general words.

General Keywords Purchase-Driven Keywords
laptop computer laptop computer sale
notebook computer buy notebook computer
thin laptop laptop computer prices

   •  Test several versions of ad text with specific, descriptive benefits. Choose aspects that really differentiate your company from others.
   •  Not all users are drawn to the same benefits. Some are interested in price, some in quality, some in the ease of use or installation. Be concise: the more benefits you can fit in your ad text, the broader the audience you will attract.

Generic Ad Text:

Concise Ad Text:

 Lead Generation

   •  In choosing keyword phrases, seek the right balance between specificity and inclusiveness.

Too General Too Specific Ideal Length
router pro wireless 2011b lan pc card wireless network security
wireless 11mbs wireless lan access point network access point
networking how to set up a home wireless network home wireless network

   •  Consumers don't just want information or a follow-up call; they want to try out new products. Offer free trials, demos, or downloads.
   •  Consumers may be less savvy, so avoid jargon in ad text. Also, focus on the solution you are providing, as well as what you can offer right away.
   •  Consider what distinguishes you from your competitors – price, quality, selection, simplicity. Here are some examples for the keyword wireless networking:

Too Much Jargon:
Focused on Solutions:

   •  Consumers don't like giving personal information about themselves, so be wary of making your landing page a sign-up page. Welcome your customer with more guidance and information, with the sign-up page coming after 1-2 clicks.

  Brand Awareness

TIP: Promoting a new product
You may want to run on keywords for previous models or similar products in the industry in order to reach users who aren't yet aware of your latest offering.
The strength of online advertising usually lies in the measurability of success, but some advertisers still value brand awareness, if only as a secondary goal. Be clear about the metrics for success if you are interested in a brand awareness campaign.

   •  If you are promoting a new aspect of an established brand, display the brand in the creative as prominently as possible, but preferably not at the expense of having a targeted headline.
   •  If you are trying to build awareness of a new brand, focus on the benefits that make the brand unique.
   •  Use phrases like "official site" or "buy direct" to capitalize on your brand's reputation.
   •  Slogans are only rarely effective. If you want to incorporate one, you should still try to reserve space in the creative to describe more specific site benefits.
   •  While we always advise opting into content targeting, it's especially important if you want to spread brand awareness, as your ad can potentially be seen on thousands of different content pages.




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