Information provided by MTS Contact Center

MTS Contact Center provides information regarding:

• tariffs, price list and mobile handset and equipment;
• MTS services;
• coverage area of Ukraine by cellular communications network of GSM standards;
• international roaming;
• MTS branches:
• addresses of MTS shops;
• addresses of service offices;
• phone numbers of MTS branches in other Ukrainian cities;
• other information.
• payment procedure and MTS bank details;
• general financial issues;
• mobile handset (terminal);
• GSM standard features;
• equipment service provided by the technical service center (equipment in repair);
• technical issues:
• incorrect registration during the national roaming; 
• quality of connection

MTS Contact Center provides information about the financial issue regarding to the subscriber about:

• receipt of payment on the personal account for:
• equipment; 
• connection to the network; 
• communications services;
• services bills, billing information;
• outstanding debt on personal account;
• sum of prepayment on personal account;
• mobile phone status.

Information is provided to the owner of phone number only.

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