The Interactive Voice Response system (IVR) has been set into operation. |
The Interactive Voice Response system (IVR) has been set into operation. At 08/09/2004 the Interactive Voice Response system has been set into operation at the State International Boryspil Airport. The system is aimed to automatize the operation of the information service of the airport. Having made the call to the Airport information system by the numbers: (+ 38044) 490-47-77 and using the phone with tone dialing, the caller may get the following info that concerns Boryspil Airport:
The provision of information is realized by voice menu voice prompting. The languages available are Ukrainian, Russian and English. The caller can choose to talk to an operator by himself, or the system would automatically transfer the call to an operator if no menu item was selected. All references and propositions as to the operation of this system are deeply appreciated and should be sent to info_phone@kbp.kiev.ua. |