Visiting Kiev :: terms and conditions

rent an apartment [index.htm] terms and conditions additional services contact us Terms and conditions how to reserve an apatment - mail us to order@visitingkiev.com and note the exact date of your arrival and leaving Kiev - we will consider your order and send confirmation if the apartment not reserved this dates or denial in other way - if confirmation send, you mail us if you need meeting in airport or station, interpreter, driver or other services your arrival to the apartment If you have booked a taxi through us to meet you at the airport or station, we will take you directly to the apartment. If this is something you do not require, on the day of our arrival you should call us an hour beforw you want to occupy apartment. Our manager will meet you here. You will need to pay outstanding rent and will receive information sheet with address and the phone number of the apartment and keys. On the day of departure our manager will visit to collect the keys and to inspect appartment. included in cost : - rent of the entire apartment - complete equipment bathroom and tea-coffe facilities - electricity, hot water - clean towels, kitchen utensils - cleaning of the apartment once in four days (bed linens, towels), additional cleaning is in extra charge replacement of an apartment If for any reason, you are not completely happy with the appartment, we will, if possible, arrange an alternative appartment for you on the day after your arrival. In this situation we cannot refund an advance payment rules of residing Apartment should be rented for living only. The number of people living in the appartment should no be greater than that discussed with us at the time ordering. Animals are allowed with prior consent. Before leaving, ensure that appartment is in the state as it was rented to you. You bear responsibility for the keys whilst residing. In the event that they are lost, you are responsible for any cost occured in the replacement of the keys and the lifting of a new lock. You should behave according to moral and ethical standarts. Loud music out of hours, shouting, hooliganism can cause complaints from neighbors and you will be immediately removed from the appartment. We do not carry any responsibility for accidents ar illnesses suffered during your time in kiev. Please, make sure you are fully insured