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[/] Help Customer Service Printing Schedule Shipping Method Shipping Schedule Paper Stocks Ink Colors Terms and Conditions Terms & Conditions Contact Us Contact Printing Schedule Top 1-2 Color Business Cards and Stationery Order should arrive at our plant by 5:00 PST (Pacific Time) prior to production. Everyday Black (except holidays & weekends) Monday Red (PMS 185) & Reflex Blue (Dark Blue) Tuesday Teal (PMS 320), Violet Wednesday Burgundy (PMS 201), Gray (PMS 432) & Proces Blue (Light Blue) Thursday Red & Reflex Blue (Dark Blue) Friday Brown (PMS 469), Green (PMS 356) & Burgundy (PMS 201) Full Color Business Cards Order should arrive at our plant by 5:00 PST (Pacific Time) prior to production. Matt or Glossy finished Business Cards Allow 3-5 days for production. UV Coated Business Cards Allow approx. 10 days for production. Shipping Method Top We have four shipping methods, all estimates based on receipt of order and the printing schedule day, not necessarily the day of your order. 1. Priority Shipping: Deliver 3-5 business days. 2. Ground Shipping: Deliver 5-7 business days. 3. Next Day Shipping: Guaranteed next day delivery after production. Monday through Friday, not including holidays and weekends. Saturday delivery is available upon request with an additional $10.00 charge. 4. Global Express Shipping: International shipping available for most destinations worldwide. Deliver 5-8 days, depending on destination country's custom policies. Shipping Schedule Top 1-2 Color Orders: Delivery: 3-5 days by US priority mail after production. Next day shipping is available after production. Full Color Orders: Matte or Glossy finished Business Cards Delivery: 3-5 days after production UV Coated Business Cards Delivery: 5-7 days by UPS. Q: How do we handle a returned package? A: Returned packages are mainly due to incorrect shipping address. We will notify you upon receipt of a returned package via e-mail and reship to the correct address. Additional shipping and handling charges will apply. Q: What happens if the order gets lost in delivery? A: If you have not received your order within 30 days of shipment, please contact us. When we have confirmed a delivery failure, we will reprint again & ship via priority mail without additional charge. (We are not responsible for incorrect shipping address.) Paper Stocks Top Business Cards White Plate Smooth finish in 80 lbs. Natural White Plate Smooth finish in 80 lbs. Astrobrights Smooth finish in 65 lbs. Recycled 30% post-consumer or virgin fiber content colors. Astoparche Smooth finish in 65 lbs. Recycled containing 30% post-consumer fiber. Beckett cambric & Globe Linen finish in 80 lbs. Recycled containging 20% except white & softwhite which containing only virgin fiber. Beckett concept Vellum finish in 80 lbs. recycled containing 20% total post-consumer fiber. Acid free. Beckett enhance Silk finish in 80 lbs. Recycled containing 20% total post-consumer fiber. Carnival cordwain Leather-like finish in 90 lbs. Recycled containing 50% total recycled fiber. Acid free. Hi-Gloss Oneside with shiny clear coating in 12 pt. Classic Laid Laid finish in 80 lbs. Strathmore wove Vellum finish in 88 lbs. Recycled containing 50% recycled fiber. Acid free. Letterhead & Envelopes White Bond Smooth finish in 24 lbs Globe Linen Linen finish in 24 lbs. Classic Laid Laid finish in 24 lbs. Strathmore Wove Smooth finish in 24 lbs. Weston Bond 100% cotton bond in 24lbs. Ink Colors Top (000000) Black (990000) Burgundy (FF0000) Red (999999) Gray (000099) Reflex Blue (3399FF) Process Blue (339999) Teal (660000) Brown (660066) Violet (006633) Green Terms & Conditions Top By using our site, you signify the acceptance of the terms and conditions mentioned below. By doing business on our internet site, It is your responsibility to safely protect your account and password from the exposure of third party, including any activities. Terms of Service 1) Liability: We will not liable for any results of your wrongdoing or misuse. You agree not to use our site to produce or cause any unlawful, offensive or obscene materials. 2) Cancellation: Once an order has been placed, it is immediately placed in the production schedule. If the order status is "pre-press", not printed yet, then the order can be cancelled; this will incur a $10.00 cancellation charge. 3.) Customer Error: Upon submission of an order, if the customer finds an error (customer typo, wrong ink color, wrong paper selection, wrong shipping address), please notify us immediately by phone. As long as the order has not been printed, we will make every attempt to correct customer error. However, if you discover an error and the order has already been printed, you will be fully responsible for the order. 4.) Refund: There are no refunds for customer error. The web site clearly states that the order will be processed as designed by the customer. Any typos, font selection and size, layout, ink selection errors, or shipping address errors are the sole responsibility of the customer. Any printing quality issues will be fully investigated. If we find that the printing quality is at issue, we will reprint and ship without extra charge. Information on the product, font selection, layout, paper and/or ink selection can not be edited. 5.) Return: We will not accept returns of any product for a full refund for any reason. All products sold on this site are considered personal in nature and therefore not resalable. 6.) Shipment: USPS (United States Postal Service) is the shipping and delivery carrier. Four shipping methods are available: Ground - delivery within 5-10 business days Priority - delivery within 3-5 business days Next Day - delivery next day Global Express (International) - delivery within 8-10 business days, depending on respective country Ground, Priority, and Global Express shipping is not trackable. 7.) Extra Charge: Additional charges will apply for orders that require close registration, flat printing, translation services or special PMS ink colors. Conditions of Use 1) All graphics, clip art, including background images, and software program code are the sole properties of Businesscards.com. At no time will there be permission to copy, redistribute, publish and/or reproduce any content of this site. 2) The printout or software downloaded from this site, including but not limited to images, content or files is for personal or non-commercial use only. Not at any time is this allowed for commercial use. We do not warrant that use of this site will not cause computer damage or virus infection to your computer. 3) You agree not to use any registered trademarks or logos without written permission from their respective owners. 4) This site includes links to other sites on the world wide internet for other services. These sites are governed by a third party. You can access or use these sites at your own risk. In no event will Businesscards.com be liable for direct, indirect, incidental or consequential damages or loss you may suffer or allege to suffer in connection with your use of or reliance upon any content, goods or services available on or through any third party website 5) We have provided a tool that creates 1/4"margin border for your business card layout. You can move text/images past the margin with the arrow key, but do so at your own risk. Anything closer than 1/8" to the edge of card is at risk of misprint. Contact Us Top BusinessCards.com 828 Charcot Avenue San Jose, CA 95131 (408) 432-1205 (408) 432-1206 Fax Email: support@businesscards.com 4/1 - $84.00 (Full color front, black print back) 1000 Full Color Business Cards Copyright © 2004. Business Cards.com. All rights reserved.