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SMS assessment of service quality in a Bank branch







Call Centre
0 (800) 500-500
 Kyiv (44) 490-88-88
068 490 08 88 (for Kyivstar subscribers)
24 hour service

Call center for Small and Medium Enterprises
0 (800) 505-045

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 clientbank.support@aval.ua - for consult about «Client-bank» system

Call Center for Currency Regulation Support of Business Clients
0 (800)500-025 Monday - Friday (09:00 - 18:00).

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

SMS assessment of service quality in a Bank branch

Please rate the service quality
at our branches


Dear Clients,

You've got the opportunity to rate Raiffeisen Bank Aval branches service quality with the help of the SMS.

 

To do that:

Select the number of the branch you wish to rate

Write the following SMS:

Q (Space) BRANCH NUMBER (Space) YOUR RATE

You can rate from 1 - «Very poor» to 4 - «Perfect»

Send SMS* to the short number – 10901

* For Kyivstar, Vodafone and 3Mob (Utel) operators.
The cost of an SMS according to the tariffs of your mobile operator.

You rate is important to us!



The program is run on the permanent basis

For smartphone

Core Perfomances of the Bank*

as at 30 June 2018
billion UAH
Paid-in capital6,15
Equity capital9,29
Assets68,41

* in compliance with IFRS(unaudited)

Exchange rates

Raiffeisen Bank Aval*NBU*
 BuySell**
$27.95028.250
ˆ32.15032.600
Ðóá.0.4200.430

* udate on 19.10.2018 08:40

** including usage for foreign currency loans repayment in the self-service centers

 
100  $2803.664700
100  ˆ3225.616200
10  Ðóá.4.265800

* udate on 19.10.2018 08:42

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.8692
ˆ/$ 1.1505

Useful links

  • Participant of the Household Deposit Guarantee Fund
  • Raiffeisen Bank International
  • Deposit and current accounts
  • Money transfers