PROJECT
Addition No. 1
to the Decision of Zhovkva City Council
№11 dated July 10, 2009
From “Statement concerning order of tourstic activity in Zhovkva
...Excursion service can be rendered by those tour guides who got the special permission by the accreditation committee of Lviv region and certificate of busyness enterprise, tour guides or natural persons tha signed an agreements with tourist enterprises.
…Guides-interpreters, guides and other specialists on tourist service after acquiring all the mentioned documents write the application to the PE “Tourist Information Center”
What does it mean?
This means the Zhovkva town hall takes care of citizens and guests of Zhovkva – and of tourist service as well. We wish all the tourists that come to Zhovkva to hear the true story of our town and the entire area, to hear the truth about heroes of our history.
Why do we do it?
Since the very beginning of tourism in Zhovkva there were many booklets and books in the stores that tell the history of Zhovkva and the region with numerous mistakes, some of which :travel” to modern editions. For example, Stanislav Zholkevsky, founder of Zhovkva who was born in Ukrainian Orthodox family and never denied his Ukrainian origins, is called there “great Polish hero”. Since the lack of the texts of good quality many tour guides still use such a silly sources and as a consequence, in their stories you can find many “facepalm” errors, when, for example, they speak aboutl the basement of living houses in a marketplace and call it “ruins of the city hall”, “city fortification” of “antic city”.
But now we have many good texts about Zhovkva – both serious historical articles, collections on local history, popular essays, tour texts. So, modern licensed courses can train well-qualified tour guides. Also, it is impossible not to base on the materials by local historians - which is also taken into attention by those courses. So, only a tour guide that knows all this information about Zhovkva and specializing on Zhovkva can tell tourists the truth and all the truth.
What should you do
If you have graduated from new tour guide courses, passed the exam on Zhovkva and got the proper certificate from the Accreditation Committee on Issues of Certificates of Excursion Activity of Lviv State’s Administration and if you know a lot about history of Zhovkva, than just come to Tourist Information center with the following documents:
- completed application form
- 2 photoes
- copy of internal passport
- copy of certificate from the Accreditation Committee
- copy of certificate of private enterprise or agreement with the excursion office
- and you MUST have a certificate that you passed the exam on Zhovkva
WARNING: standard badge issued by Lviv region council is valid ONLY in those objects where the local self-government did not issue other decisions. So, it is not valid in Zhovkva
Resolution of Zhovkva
On Approval of the Regulations
of Excursion Activities in Zhovkva
1. General Provisions
1.1. The purpose of these Regulations is to ensure provision of quality tourist guiding services for tourist groups and tourists travelling individually with guides/interpreters, guides, and other tourist guiding specialists in the city of Zhovkva. The Regulations aim to protect the interests of the state and the rights of the consumers of excursion activities as well as to ensure quality and safety of services provided to tourists in our city.
1.2. These Regulations set out the organizational, qualification, and technological requirements as well as supervision functions related to the organization of excursion services in the city of Zhovkva.
1.3. These Regulations apply to legal and natural persons, residents and non-residents of Ukraine acting as tourist guiding specialists, with the exception of employees of places of visit whose activities are related to provision of excursions services, and citizens acting as consumers of such services.
2. Requirements to Excursion Activities
2.1. Excursion services in Zhovkva may be provided by persons who have obtained an appropriate permit from the Accreditation Commission for Issuance of Permits for Provision of Tourist Guiding Services of Lviv Regional State Administration and a state registration certificate for entrepreneurs – legal and natural persons acting as tourist guiding specialists (or natural persons who have signed an agreement with a tour operator).
2.2. Excursion services at museums, institutions and organizations may be provided by persons servicing the places of visit and holding appropriate positions. The latter may provide excursion services only at such places of visit.
2.3. Educational excursions on history, literature, Zhovkva studies, and other subjects for schoolchildren and students of vocational schools and higher educational institutions may be conducted by teachers of the relevant subjects as well as employees of research institutions conducting narrow-purpose scientific and educational excursions within the framework of scientific cooperation. An administrative order issued by the institution organizing the excursion serves as an official document enabling the group supervisor to conduct a scientific and educational excursion in Zhovkva.
2.4. After obtaining a permit issued by the Accreditation Commission of Zhovkva Regional State Administration and a certificate of state registration of an entrepreneur (or a signed agreement with a tour operator), the guides/interpreters, guides, and other tourist guiding specialists shall submit an application (Appendix 1 hereto) for obtaining a free-of-charge badge (Appendix 2 hereto) to the Communal Enterprise “Tourist Information Center”.
Zhovkva City Council shall issue a badge (lapel badge) that serves the purposes of implementing a unified type of IDs for guides (guides/interpreters and other tourist guiding specialists), compiling a register of guides (guides/interpreters) who are actually involved in provision of guiding services, and supervising their activities in Zhovkva.
After obtaining a permit from the Accreditation Commission for Issuance of Permits for Provision of Tourist Guiding Services of Lviv Regional State Administration and a state registration certificate for entrepreneurs – legal and natural persons acting as tourist guiding specialists (or natural persons who have signed an agreement with a tour operator), the guide (guide/interpreter) shall obtain a badge with the term of validity corresponding to the issued permit at the Communal Enterprise “Tourist Information Center” of Zhovkva City Council within ten days after submitting the application.
2.5. Guides, guides/interpreters, and other tourist guiding specialists shall carry the following documents in the course of providing tourist guiding services:
- A permit for providing tourist guiding services issued by the Accreditation Commission of Lviv Regional State Administration;
- A copy of the state registration of an entrepreneur certified in accordance with the established procedure (if the guide, guide/interpreter, or other tourist guiding specialist provides the excursion services individually, he/she shall carry a certified copy of the agreement with the tour operator on provision of tourist guiding services).
- A badge (lapel badge).
2.6. Bus and automobile excursion routes shall be planned according to the Traffic Regulations. Excursion buses and cars shall stop at locations specified in the tourist transport parking scheme.
3. Supervision over Excursion Activities
3.1. The Communal Enterprise “Tourist Information Center” shall be charged with supervision over excursion activities.
3.2. The employees of the Communal Enterprise “Tourist Information Center” shall check the legitimacy of excursion activities in Zhovkva in accordance with these Regulations.
The employees of the Communal Enterprise “Tourist Information Center” shall have the following scope of authority when checking the legitimacy of excursion activities carried out by guides, guides/interpreters, and other tourist guiding specialists in Zhovkva:
1. To check if persons providing excursion services in Zhovkva specified by these Regulations carry a badge.
2. To inform the person providing the excursion services about the Regulations on Excursion Activities in Zhovkva in effect within the city if such person does not carry a badge entitling him/her to provide excursion services.
3. To identify the person providing excursion services in Zhovkva in violation of these Regulations, issue a verbal warning, compile a report on the violation, and submit it to the Controlling State Authorities:
shall prepare a presentation on the discovered violations to be submitted to law enforcement agencies, agencies of the State Tax Service of Ukraine, executive authorities in the field of consumer rights protection, Executive Committee of the City Council.
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