Nissan Stadium Safety Regulations and Carry-in Bag Policy
The TEAM strongly encourage fans to not bring any type of bags, but outlined what is permissible. Fans will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:
• Bags that are clear plastic, vinyl or PVC and do not exceed 12” x 6” x 12.” (Official Titans logo clear plastic tote bags are available online at www.TitansLockerRoom.com or at Titans Locker Room locations at Nissan Stadium.)
• One-gallon clear plastic freezer bag (Ziploc bag or similar)
• Small clutch bags, approximately the size of a hand, with or without a handle or strap, may be carried into the stadium along with one of the clear bag options• An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose
Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, luggage of any kind, seat cushions, computer bags and camera bags or any bag larger than the permissible size.
« CLICK HERE FOR MORE INFORMATION
« Back to Top |
Alcohol
Fans attending football games and other events at Nissan Stadium must be 21 years of age or older to purchase or consume alcoholic beverages on Nissan Stadium property. Management reserves the right to check proof of age at any time. Violations of this alcohol policy may result in ejection and/or arrest. According to Tennessee state law, alcohol cannot be sold until 10:00 a.m. on Sundays.
« Back to Top |
Animals
Generally, animals are not permitted in Nissan Stadium. Exceptions are made for assistive animals for guests with disabilities.
« Back to Top |
ATM Machines
There are eight ATM machines located in Nissan Stadium for your convenience. Machines are located at all "Guest Services Booths" on the Main Level at Sections 101 and 123, on the Upper Level at Sections 310 and 337, in the Foyer area of the East and West Club Level, and in the merchandise store on the Main Level on the East side of Nissan Stadium.
« Back to Top |
Banners and Signs
Banners and signs deemed objectionable will be removed and confiscated.
Signs no larger than standard poster board are allowed in the stadium. Signs may not block the view of other patrons.
« Back to Top |
Bicycles
Bicycle Parking is located across the street from gates 1, 3, 6, & 8
Bikes not parked at appropriate bike racks will be removed.
« Back to Top |
Camera & Video Equipment
Still/print cameras are permitted in Nissan Stadium football games only. Video cameras are not permitted at any time (except for working media with credentials). Concerts and special events may have other restrictions.
« Back to Top |
Children - Under Age 2
Children under age 2 may be held in an adult's lap and are not required to have a ticket to the game. Children must not disturb other patrons in surrounding seats or this privilege may be revoked.
« Back to Top |
Concessions
Nissan Stadium and Aramark have teamed with local and national food brands to bring a variety of outstanding food and beverage choices to our fans. There are 60 concession stands located throughout Nissan Stadium. Concessions open two hours prior to kickoff. Enjoy the food and the game and remember to drink responsibly and drive safely. Use trash cans to dispose of drink containers. The concessionaire will not sell or serve alcohol in violation of law.
Concession Stand Locations and Fare:
Grills
« Back to Top |
Container Policy
For the safety of all of our fans, containers cannot be carried into Nissan Stadium. This includes coolers, glass bottles, cans or any other containers. See the section entitled "Special Medical and Dietary Needs."
« Back to Top |
Designated Driver
Fans of legal drinking age holding a valid driver's license are eligible to become "Designated Drivers." In return for signing a pledge not to drink alcoholic beverages during the game, and for accepting responsibility for driving other members of their group home, designated drivers will receive coupons that can be redeemed at concession stands for free soft drinks during the game. The Designated Driver Booth is located at the fan assistance and information centers on the Main Level at Sections 101 and 123 and the Upper Level at Sections 310 and 337.
« Back to Top |
Ejection
Nissan Stadium reserves the right to eject or to refuse admission to any persons whose behavior is or becomes unruly or obnoxious, or who use vulgar language or who participate in conduct that is a nuisance or is illegal. Such persons will have their game tickets confiscated without refund and will be escorted from Nissan Stadium property by on-duty police officers. Repeated offenses by the same ticket holder may result in cancellation of season tickets and access to the. See the section entitled "Rules."
« Back to Top |
Suite/Club Elevators
There are two banks of elevators in Nissan Stadium and these are located on the East and West sides of Nissan Stadium at the Suite/Club entrances. Use of these elevators is limited to Suite/Club seat holders and their guests and to fans with disabilities and their accompanying guests.
Upper-Deck Elevators
There are two banks of high-speed elevators -- each with six cars -- to service upper-deck ticket holders. The banks of elevators are located at the south end of both the east and west sides of Nissan Stadium, and service goes expressly from the concourse level directly to the upper deck in 15 seconds.
« Back to Top |
Fan Assistance And Information Center
For the convenience of our guests, fan assistance and information centers are available beginning when the gates open. Fans can obtain directions, locate stadium services, request assistance and find other useful information at each center. The booths are located on the Main Level Sections 123 and the Upper Level at Sections 310 and 337.
« Back to Top |
First Aid
First-aid stations can be found at each of the following locations:
Main Level - Sections 105 in the NW corner of the Main Level; 142 in the NE corner of the Main Level
Press Level - North of the elevator foyer near the freight elevator
Club Level - North of the elevator foyer near the freight elevator
Upper Level - Sections 305 and 342
Saint Thomas Hospital medical staff and paramedic units are on duty during the game for those requiring medical assistance.
« Back to Top |
Gates Open
Nissan Stadium entrances open two hours prior to kickoff. There are ten main entrances and two separate entrances for the Club and Suite areas. There are 100 turnstiles available for entry. We suggest arriving early for each game. Nissan Stadium parking lots open 4 hours prior to kickoff.
« Back to Top |
Lost And Found
During an event, report lost or found items to a Fan Accommodations center located at sections 123, 310 and 337 You may leave a recorded message on the Lost And Found Hotline, (615) 565-4217; or online at the Lost And Found website.
« Back to Top |
Lost Parents/Children
Children who have lost their parents will be escorted to the police room located on the Service Level. Parents will be notified by public address to contact appropriate Nissan Stadium personnel or the fan assistance booths for information.
« Back to Top |
Special Medical And Dietary Needs
Individuals with these special needs should contact a security person at their entry gate for the locations to store special-need items• prescription drugs, dietary foods or beverages. These items are not permitted in the seating area.
« Back to Top |
Rules
Patrons entering Nissan Stadium can be ejected for conduct deemed unacceptable by the Titans and/or Nissan Stadium management, including but not limited to the following:
« Back to Top |
Items Not Permitted In Nissan Stadium
For the protection of our fans, the following items are not permitted in the Nissan Stadium and cannot be stored by Nissan Stadium personnel:
« Back to Top |
Novelties
Novelty stands with a variety of merchandise are located throughout Nissan Stadium. The main merchandise store is located on the Main Level near Section 113. Other stands are located at:
« Back to Top |
Paging
Convenience paging is not permitted in Nissan Stadium at any time. Emergency situations requiring a page may be initiated at a guest services booth, but only in urgent circumstances.
« Back to Top |
Parking
Season Nissan Stadium parking is available to Suite and Club ticket holders. Stewart Parking Solutions operates all Nissan Stadium parking lots.
Bicycle Parking is located across the street from gates 1, 2, 6, & 8
Parking Lots
Parking lots open 2 hours prior to stadium gates opening. Lots will close approximately 2 hours after the event concludes.
Activities and items not permitted in the parking lots:
Management reserves the right to eject persons from the parking area and to tow vehicles. Review Nissan Stadium's tailgating rules located elsewhere in this guide. These rules are designed to keep the parking areas safe and to protect all guests.
« Back to Top |
Police
Police officers are on duty throughout Nissan Stadium each game. Patrons in need of assistance from a police officer should notify the nearest usher or police officer. The police room is located on the Service Level where officers are on duty when the gates open and until one hour after the game has ended.
« Back to Top |
Public Transportation
The Titans have teamed with InShuttle to provide a comprehensive park-and-ride system on Titans game days. Contact Nissan Stadium (615-565-4300), Titans Ticket Office (615-565-4300) or InShuttle (615-255-3519) for details.
« Back to Top |
Radios And Televisions
Small, single-speaker radios and small, handheld televisions are permitted in Nissan Stadium for games as long as they do not interfere with any other fan's enjoyment of the game. We reserve the right to ask any fan to discontinue the use of such devices.
« Back to Top |
Radio And Television Affiliates
All Titans games can be heard on the Titans Radio Network in Nashville on its flagship station WGFX-FM (104.5). Out-of-town Titans preseason games can be seen on WKRN-TV (Channel 2). All Titans games, whether home or away, can be seen on ABC, NBC, CBS, FOX, or NFL Network affiliates.
« Back to Top |
Restrooms
Nissan Stadium has a total of 26 men, 40 women, and 12 family public restrooms throughout the facility located at:
« Back to Top |
Smoking Policy
Nissan Stadium has a "NO SMOKING POLICY" in the seating, Suite and Club areas. We have provided areas for smokers on the ramps located at each corner of Nissan Stadium. In addition to the ramps, Club patrons may use the special club verandas located at Section 303 on the West side and at Section 326 on the East side. Smoking policies are subject to applicable law. Smoking is prohibited at the south end and below the south scoreboard.
« Back to Top |
Use of Sound-Amplification Equipment
Except as otherwise expressly permitted under these Nissan Stadium rules, patrons may not use sound-amplification equipment of any kind in or outside of Nissan Stadium, including the parking lots.
« Back to Top |
Tailgating
Because of the limited parking space around Nissan Stadium, tailgating is permitted only directly behind a patron's vehicle and is subject to Nissan Stadium rules. Management reserves the right to limit or restrict tailgating.
Charcoal Grill Safety Rules
Gas Grill Safety Rules
« Back to Top |
Ticketing Issues & Questions
From time to time, ticketing conflicts may arise. Should a patron's seat be occupied by another guest and the conflict cannot be resolved, contact the nearest usher for assistance or visit the fan accommodations booths on the Main Level (Sections 101 and 123) and in the Upper Deck (Sections 310 and 337). Do not sit in any open seat since this will only delay resolution. The Titans prefer to resolve ticket issues prior to game time, when possible.
Ticket Will Call Questions
Tickets that cannot be mailed, or are being held by request, may be picked up at the ticket office located next to Gate 1 on the East side of Nissan Stadium.
Proper photo identification, such as a driver's license, is required in order to pick up tickets, no exceptions. Tickets will not be released to any other party than the purchaser. Will Call opens three hours prior to kickoff of each Titans game.
For other events, please check with the Ticket Office for will call hours of operation – 615.565.4200.
Children’s Tickets:
For all Nissan Stadium events, children who have not reached their 2nd birthday do not need a ticket for entry - they must sit on the lap of the ticket holder. All children, 2 years and older, require a ticket for entry.
Secondary Market Tickets:
Ticketmaster is the only authorized ticketing partner of Nissan Stadium and the Tennessee Titans. The only authorized ticket resale website is Ticketmaster’s NFL Ticket Exchange (for Titans tickets) and Ticketmaster's Ticket Exchange (for non-Titans events). If you purchase tickets from any other unauthorized ticketing agent on the secondary market, you risk purchasing counterfeit or invalid tickets that may not gain stadium entry. The Nissan Stadium Ticket Office is only able to assist patrons who purchase from an authorized ticketing partner.
BUYER BEWARE - If you should choose to purchase tickets from a third party:
• Stadium admission will be refused if tickets are invalid.
• Lost or stolen tickets purchased through a third party will not be replaced by the Ticket Office.
• If there is an error with your tickets, you are responsible for contacting the third party. The Ticket Office will not contact third party vendors.
• Nissan Stadium and the Tennessee Titans cannot refund any third party tickets.
Mobile Tickets:
Mobile tickets are not accepted at Nissan Stadium. Electronically issued tickets must be printed on paper for stadium entry. The Titans Ticket Office will only print or reprint tickets for the ticket purchaser. Proper photo identification is required for ticket printing.
Nissan Stadium Ticket Office:
Regular business hours at the Ticket Office are Monday-Friday, 8:30AM – 5:00PM. You can reach a ticket representative by calling 615.565.4200 or emailing tickets@titans.nfl.com
« Back to Top |
Umbrellas
For the safety of our fans, as well as the ability of all guests to have as clear a sight line as possible, umbrellas are not permitted within Nissan Stadium. Nissan Stadium will not check umbrellas; they must be left in vehicles.
All unattended items including backpacks, bicycles, strollers & umbrellas will be disposed of.
« Back to Top |
Water Fountains
Water fountains are located throughout Nissan Stadium at:
« Back to Top |
Emergency Evacuation
All Nissan Stadium ushers have been trained for proper procedures should an emergency evacuation be necessary. Appropriate emergency information will be displayed on the scoreboard and/or announced over the public address system. In the event Nissan Stadium elevators become inoperable, the ramps will serve as exit points (ushers and other security personnel will provide assistance should anyone need it).
« Back to Top |
Services For Guests With Disabilities
For a comprehensive review of access and assistance for guests with disabilities, see the separate publication "Information and Guide for Guests with Disabilities." Nissan Stadium is committed to providing a great experience for all fans, including guests with disabilities.
Elevators for Guests With Disabilities
There are two sets of suite/club elevators in Nissan Stadium and these are located on the East and West sides of Nissan Stadium at the Suite/Club entry. Use of these elevators is limited to Suite/Club seat holders and their guests and to fans with disabilities and their accompanying guests. In addition, there are two banks of high-speed elevators that service upper-deck ticket holders. These elevators are located on the south end zone of both the east and west sides of Nissan Stadium and are ADA accessible.
Parking for Guests With Disabilities
Seating
Seating for guests with disabilities is available on all levels of Nissan Stadium. To maximize the seating needs of our fans, Titans and Nissan Stadium reserve the right to determine the maximum number of companion seats that may be purchased with a single wheelchair-accessible seat. Additionally, companion seating may be in theater-style seats adjacent to or in reasonable proximity to the patron with disabilities. The earlier patrons purchase tickets the better opportunity the Ticket Office will have to handle requests.
« Back to Top |
« Animals | « Novelties |
« Banners & Signs | « Parking |
« Alcohol | « Items Not Permitted |
« ATM Machines | « Paging |
« Bicycles | « Police |
« Cameras/Video Equip. | « Public Transportation |
« Children-Under Age 2 | « Radios & TVs |
« Concessions | « Restrooms |
« Container Policy | « Smoking Policy |
« Designated Driver | « Sound Amplification |
« Ejection | « Tailgating |
« Elevators | « Ticket Questions |
« Fan Assistance Center | « Umbrellas |
« First Aid | « Water Fountains |
« Gates Open | « Emergency Evacuation |
« Lost & Found | « Guests with Disabilities |
« Lost Children | |
« Special Medical Needs | |
« Rules | |