POLITICO FAQ

Welcome to POLITICO.com. Below you will find answers to some commonly asked questions.

Commenting

POLITICO uses the Disqus commenting platform. If you have any questions that aren't answered here, please send them to commentsfeedback@politico.com.

• Will my old POLITICO username still work?
• I don't have a POLITICO username, but I still want to comment on a story. What do I need to do?
• Can I post photos?
• I posted a comment, but it still hasn't shown up.
• Does this mean I won't receive breaking news alerts anymore?
• How do I report an abusive comment or a spammer?
• Who can see my comments?
• Can I share my comments on Facebook and Twitter?
• What are the ground rules for posting in the comments?
• Will you be turning off comments on articles?
• Can I comment on videos and photos?
• Can I comment on my mobile device?
• Other users have been harassing me/posting offending content in the comments. What can I do?
• What are "up-votes"?
• How do I know when someone has replied to my comment?
• Can I use HTML in my comment?
• Is there a permalink to my comment?
• I can't log in. What should I do now?
• The system keeps logging me off; how can I stay logged in?
• Can I edit my comment?
• Can I find out who voted on my comment?
• Didn't mean to vote on something?
• Who can down-vote comments?
• Can I reprint POLITICO or POLITICO Pro content?

Will my old POLITICO username still work?

Yes, you can continue using your current log-in and password to post to Disqus.

I don't have a POLITICO username but I still want to comment on a story. What do I need to do?

With the new Disqus platform, you can also post with your Facebook ID, Twitter handle or Disqus ID. You can also post without creating an ID but must log-in with a valid email address.

Can I post photos?

No, images are not supported at this time.

I posted a comment but it still hasn't shown up.

Comments are posted in real time and are not subject to pre-approval. If your comment hasn't appeared, please refresh the page and wait a couple of minutes for the module to reload.

Does this mean I won't receive breaking news alerts anymore?

If you have signed up for them, you will continue to receive any newsletters you've subscribed to. This includes breaking news alerts and tipsheets.

How do I report an abusive comment or a spammer?

Simply "Flag as Inappropriate" and moderators will be alerted.

Who can see my comments?

Your comment is visible to all readers on the page but doesn't get posted anywhere else unless you decide to share it.

Can I share my comments on Facebook and Twitter?

Yes, any comment can be shared to your Twitter or Facebook feed by hovering over, or clicking, the Share menu below any comment to reveal sharing options.

What are the ground rules for posting in the comments?

We welcome the free exchange of ideas among POLITICO.com readers and never censor based on political party or ideology. The quick answer is play by the rules outlined in the Terms of Service. Here's a more detailed explanation:

• Don't do, say or encourage anything illegal.
• No profanity, no obscenity (even with some letters replaced with asterisks or abbreviated) either in your posts, handle or signature. If the moderators can tell what you mean, so can other readers.
• No name-calling, no abusing your fellow readers. You are welcome to attack each other's ideas, but we won't tolerate insults or threats to our readers. If you feel like a comment is out of line, click "report abuse" and we'll review it.
• When a public official dies or is diagnosed with a grave illness, exercise some decorum.
• All inappropriate comments that could constitute a threat to a public official will be reported to law enforcement for appropriate action.
• Stay on topic. We don't mind slight conversational drift, but don't hijack a thread altogether. For example, a post about Obama's recent foreign policy proposals doesn't belong in a story about Joe Biden's latest gaffe. If you want to talk about the upcoming football game or your favorite recipe, please start a new thread.
• Spamming (including repeating the same post over and over) is always a no-no. So are commercial solicitations and requests for donations.
• If you copy a portion of another post that contains inappropriate content and use it in your post, both posts are subject to deletion.
• Duplicate posts are subject to deletion.
• Don't use large fonts, a variety of colors or other distracting formatting techniques.
• Don't use foreign words or phrases that are outside common knowledge.
• Don't violate the rights of others (e.g., copyright, trademark or someone else's privacy).
• Don't pretend to be someone else, pretend to be affiliated with someone you aren't or pretend you're not affiliated with someone you are. This includes, but is not limited to, using a handle that closely mirrors that of another forum member.
• Don't post anything that contains a virus.
• There is no statute of limitations on abuse reports.
• Breaking these rules may result in the deletion of offending comments or the de-activation of your account, with or without warning.

Will you be turning off comments on articles?

We reserve the right to turn off comments on articles, blog posts, photos and videos as we see fit.

Can I comment on videos and photos?

Yes, you can now comment on individual videos and photos on our multimedia pages.

Can I comment on my mobile device?

Currently, users are unable to comment via mobile devices, but we plan to roll that out in the near future.

Other users have been harassing me/posting offending content in the comments. What can I do?

If they are posting comments you believe are inappropriate, hit the "Flag as Inappropriate" button. A moderator will review the post and act accordingly.

What are "up votes"?

Up-votes are public acknowledgements of approval for your comment.

How do I know when someone has replied to my comment?

By default you will receive an email notification each time. For more information on how to manage notifications, see Managing Notifications.

Can I use HTML in my comment?

Yes, most basic HTML is allowed.

Is there a permalink to my comment?

Yes, comment permalinks can be obtained by clicking the timestamp of the comment on a page.

I can't login, what should I do now?

You may be having trouble logging in if you're not sure what your password is or even if you have an account. For more information, read Login Help.
If you have a POLITICO account, click the POLITICO button on the Disqus plugin,

or the Sign in/Register link at the top of article pages to log in.

The system keeps logging me off; how can I stay logged in?

Cookies must be enabled to stay logged into Disqus and POLITICO. In some cases, third-party cookies need to be enabled as well. Read our guide on Enabling Cookies for more information.

Can I edit my comment?

Registered Disqus users can edit comments in two places: the dashboard, or by visiting the comment itself and clicking the Edit link under the comment. If you logged in via Facebook or another third-party site, users can edit comments by visiting the comment itself and clicking the Edit link under the comment.

Can I find out who voted on my comment?

There's no list of people who have voted on your comment, but your total number of received up-votes is available in your profile. A tally of the number of up-votes per comment is also available next to the voting buttons on any comment.

Didn't mean to vote on something?

You can undo any vote by clicking the button again.

Who can downvote comments?

Only logged-in users are able to down-vote a comment.

Subscriptions/Registration

What are the different subscription features I can register for?

The following items can all be selected from the registration menu:

• Playbook — Mike Allen's first-out-of-the-gate guide to the day's political landscape, plus dessert.
• Breaking news alerts — Be in the know the minute a big story breaks.
• Congress Daily Digest — Start your day with the top stories from the Congress page of POLITICO.com.
• Daily Digest — Enjoy the stories that will drive the political conversation with your morning coffee.
• Huddle — Wake up to a play-by-play preview of the day's congressional news.
• Influence — This must-read intelligence briefing guarantees you won't get caught flat-footed on K Street.
• Morning Agriculture — A daily briefing on agriculture and food policy.
• Morning Cybersecurity — A daily briefing on politics and cybersecurity.
• Morning Defense — The daily briefing you need from inside Washington's national security apparatus.
• Morning Education — A daily overview of education policy news.
• Morning eHealth — A daily report on the intersection of health care and technology.
• Morning Energy — Don't miss this one-stop source for energy and environment news.
• Morning Money — Ben White and company keep you up to date on the intersection of Washington and Wall Street.
• Morning Score — Your guide to the permanent campaign.
• Morning Tax — An early filing of the day's tax news.
• Morning Tech — Get your daily download of technology news from Washington and the Silicon Valley with this must-read tipsheet.
• Morning Transportation — Stay current on what's driving the conversation on the road, in the air and on the tracks.
• Pulse — The Pulse team shares the latest insider intelligence on health care reform with readers every morning.
• POLITICO Video — Daily video updates and alerts about upcoming programs.

To have the e-edition of the print newspaper delivered to your inbox, go to here and fill out the subscription form.

POLITICO Pro

POLITICO Pro readers will get access to subscriber-only websites packed with ahead-of-the-curve policy reporting from Pro's team of dedicated journalists; highly customizable instant alerts on the news that matters to them most; early-bird editions of morning newsletters; subscriber-only afternoon briefings; and access to exclusive events with newsmakers and POLITICO Pro journalists. For more information, please visit POLITICO Pro.

How do I edit my account information?

Log in. In the right-hand column, click on "edit my account." Simply change the info. If you need to change info for something not listed here (like update your email address), then send an email message to webin@politico.com. Tell us your current info (the info you want changed) and your new info. Our staff will take care of it for you.

User Help

Help! I can't view a story (or video).

Our pages are optimized to be used with Firefox or Internet Explorer. If you are still having trouble and you are using one of those browsers, please clear your cache and restart your computer. If you are still plagued, send a message to webin@politico.com. Tell us the things you've done, the results you've gotten, the browser you're using and your operating system.

I want to submit an op-ed to the Opinion section. To whom should I speak?

For Opinion pieces, send completed items to magazinesubmissions@politico.com.

How do I contact a reporter or editor?

Please click on the "More Info" tab at the far right-hand side of the home page screen. Under that,select About Us from the drop-down menu. Select the person to whom you'd like to write and click on her/his name. Use the form at the bottom of the bio box to send your message.

POLITICO.com is great, but I love the print edition too. How can I get it?

POLITICO is published every day that Congress is in session, and on Wednesday when Congress is in recess, by POLITICO LLC, 1100 Wilson Blvd., 6th Floor, Arlington, VA 22209-2295. Newspapers are available for free at locations throughout Washington and New York City, and home delivery is available with a subscription. Go to the subscriptions page for more info.

If you enjoy the print edition but want to read it in an enhanced digital format, click on the image at the bottom of the POLITICO.com home page. Or click here to start a subscription to the e-edition and have it delivered to your inbox every day we publish a print paper.

How can I get advertising information?

Go to our advertising page for all the details for advertising in POLITICO and on POLITICO.com.

I'd like to post a job listing in the employment section.

POWER Jobs has all the details you need.

Can I reprint POLITICO or POLITICO Pro content?

We ask that POLITICO be credited in all reprintings.

• Are you looking to reprint POLITICO or POLITICO Pro content in bulk (i.e. textbooks, newsletters, trade publications)? We invite you to check out the Copyright Clearance Center.
• If the POLITICO or POLITICO Pro content is from an opinion contributor, please contact the appropriate author.
• Would you like to use POLITICO or POLITICO Pro content for educational purposes? Does your request involve POLITICO or POLITICO Pro photography or art? E-mail Elizabeth Breckenridge.
• Does your request not fall into any of the aforementioned categories? Contact Us.