Customer support

Our support team can answer any of your questions about products and services offered by NIC.UA.

Find an answer to your question

You can easily find answers to frequently asked questions in our Knowledge Base. If you cannot find a solution to your problem there, we will be happy to answer your question.

Describe your problem

If you have a general question, give us a call or start an online chat. All technical questions are processed solely through the customer service: this way we can answer all your questions quickly and with maximum accuracy.

Call us during business hours

Kiev: +380 (44) 593-32-22
Dnipropetrovsk: +380 (56) 787-22-90
Moscow: +7 (495) 989-12-99
Odessa: +380 (48) 737-50-90
Skype: nic.ua (voice only)
Sipnet: 277-22-73

We will answer your calls Monday to Friday from 8:00 to 20:00 Kiev time (GMT+2). On weekends and holidays from 9:00 to 18:00, lunch break from 13:00 to 14:00.