Customer service
Every now and then you may have questions about using your Bank.
How to address to the Bank with suggestion, complaint or comment? How can I save time and avoid standing in line at branches? How can I earn more on my savings? Can I afford a loan for buying a property? Is it possible to manage my accounts without visiting a branch? Is it safe?
In this section, you will find the answers you need and save your time:
- by visiting our “Help center” you will discover how to make a communication and collaboration with Bank more comfortable and useful;
- go to the «Сonsultancy center» for proper assistance in making important decisions;
- use our «Download Center» to download printable versions of documents that are related to our products and services;
- visit our «Security Center» to see how we care about the safety of your money.
Make using your bank easier, more comfortable and profitable!
Branches & ATMs
Find your nearest branchContact Center
Calls from fixed and mobile networks in Ukraine are free of charge
- UniCredit Online
- Internet-client-bank