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Raiffeisen Online System


Call Centre
0 (800) 500-500
 Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 clientbank.support@aval.ua - for consult about «Client-bank» system

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Raiffeisen Online System

Raiffeisen Online System is a possibility to manage one’s own accounts opened at Raiffeisen Bank Aval 24 hours a day, 7 days a week from any place in the world by means of the computer connected to the Internet network *.

Raiffeisen Online System is available in two modes:

Information — available for all customers of the bank, does not provide for transfer of money funds.
Active — combines the information mode and the ability to transfer money between own accounts and to third parties.

Mandatory condition of access to the active mode is availability of a card account which is serviced on terms of one of the service packages:

       «Optimal»;
       «Optimal Plus»;
       «Optimal Pension»;
       «Premium».

The system’s functionalities which available in the Raiffeisen Online System is given in the section «Raiffeisen Online System performance capabilities»

The procedure subscribing is described in detail in the section «Raiffeisen Online System Activation Conditions»

The detailed information about the Raiffeisen Online System login procedure is provided in the section «Getting started».
Useful information about the system operation can be found in the section «User Manual».
Frequently asked questions (FAQ) along with answers are provided in the «Frequently Asked Questions» section.
We recommend you to read through the tips from our security experts before using the System in the «System Safe Use» section.
Tariffs on using the Raiffeisen Online System are provided in the «Tariffs» section.
The Bank limits set by the bank to conduct active operations are described in detail in the section «Limits for active transactions»
In the section «Documents» you can find the guidance for using Raiffeisen Online System and Customer Identification Card.

For more detailed information please contact the Bank’s Call Center by the following phone numbers:

0 800 500-500 — toll free from stationary phones within Ukraine;

490-88-88- toll free from cell phones within Kiev;

521 toll free from mobile phones for MTS members.

* excluding technical maintenance works

Useful links

  • Sale of property
  • Raiffeisen Bank International
  • Deposit and current accounts
  • Money transfers
  • Raiffeisen Online system
  • Sale of property

Core Perfomances of the Bank*

as at 31 December 2013
billion UAH
Paid-in capital3,0
Equity capital7,2
Assets43,5

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$10.90011.60010.998100
ˆ15.35016.20015.164180
Ðóá.0.3100.3320.308890

* update at 01.04.2014

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7253
ˆ/$ 1.3788