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Security Services


Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 clientbank.support@aval.ua - for consult about «Client-bank» system

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Security Services

Dear clients,

Our bank always strives to provide top-quality services and cares of your comfort and the security of your funds. To guarantee the maximal reliability of our service, we ask for your cooperation and vigilance.

In case:

  • you are asked to open a credit in favor of some person or employer, or
  • some strangers ask you to provide your passport or PIN for a few hours for award, or
  • some transactions are performed on your card account without your participation,
  • please be careful not to become a victim of a fraud.

In these or the like cases, please call the free hot-line: 0 800 509 99 00 òà 230 99 59 (for Kyiv) or inform at the e-mail address: antifraud.unit@aval.ua.

We will also give you explanations on the legacy of actions of the Bank’s employees in cases of your doubt as regards their adhering to the approved banking procedures (cash operations beyond the cash-desk, absence of the required cash documents, etc.).

Thank you for your cooperation!

Useful links

  • Sale of property
  • Raiffeisen Bank International
  • Deposit and current accounts
  • Money transfers
  • Raiffeisen Online system
  • Sale of property

Core Perfomances of the Bank*

as at 31 December 2013
billion UAH
Paid-in capital3,0
Equity capital7,2
Assets43,5

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$10.90011.60010.998100
ˆ15.35016.20015.164180
Ðóá.0.3100.3320.308890

* update at 01.04.2014

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7253
ˆ/$ 1.3788