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Social Responsibility


Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770 clientbank.support@aval.ua - for consult about «Client-bank» system

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

Social Responsibility

In its operations, the bank is guided by the high standards of socially responsible business adhered to by its Austrian parent company-Raiffeisen Bank International AG and all the banks in Raiffeisen network. These standards are oriented towards strengthening of client confidence, satisfaction of client interests and proper image of Raiffeisen Group banks in Central and Eastern Europe. The increasing significance of mutual trust between banks and their clients as the key factor of successful development of a banking institution urges the implementation of a special code of conduct of the bank's employees in relations with clients, including, without limitation, to the extent of compliance with moral and ethical norms, prevention of conflicts of interests and the like. The business relationships, business ethics are specified at the bank's in-house Code of Employee Conduct.

In 2011, Raiffeisen Bank Aval continued extensive charity and sponsorship at the level of the Head Office and regional directorates. Within the year, the bank financed a significant number of charitable and sponsor projects.

The priority areas of the bank's charity continue to include support of children's establishments for orphans and children from problematic families and children's health care establishments. The bank also actively supports projects oriented towards development of the Ukrainian culture, sciences and arts.

The bank traditionally holds special charitable voluntary labor events in children's homes, city parks, and children's playgrounds. The bank also saw the expanding initiative of holding charitable auctions within the framework of in-house corporate events, with donations to be spent for treatment of employees of the bank thus providing them financial benefits or aimed at other charitable purposes. In addition, such forms of philanthropy as purchase of gifts for children's homes for own funds of our employees, raising charitable donations for treatment of seriously ill children in cooperation with The Zaporuka Charitable Fund and treatment of colleagues, volunteering, donorship and the like are under intensive implementation.

A number of charitable special events were held in 2011. These include the next charitable meeting in Babanka boarding school of Cherkasy oblast and donation of equipment for training and recreation of children to the educational institution.

Other important charitable projects supported by the bank in 2011 included assistance to Saint Mary International Charitable Fund in holding the Easter Charitable Event for orphans and disabled children and treatment of seriously ill children; Sviatoslav Vakarchuk's Charitable Fund People of the Future in support of the project oriented towards solving the problems of computerization of children's homes; the International Charitable Fund for the Renaissance of Kyiv Mohyla Academy; Chernigiv Oblast Philharmonic Center of Festivals and Concert Programs to hold Siversky Musical Evenings International Festival; the International Charitable Fund for support of the Dzerkalo Tyzhnia. Ukraine newspaper for organization and implementation of a charitable project Hospitable Ukraine; the Charitable Fund Blagovist XXI for purchase of hearing aid with artificial intelligence; the International Charitable Fund Children Salvation Service for support of children's rehabilitation center; the Charitable Fund for Support in Development of Arts; Chernivtsi Museum of Arts municipal institution and the like.

In the reported year, Raiffeisen Bank Aval also implemented a number of sponsor projects oriented towards support of the national culture, literature, arts, sciences or the like.

The bank's sponsorship highlights:

 — the Charitable Fund for Support in Development of Arts — to assist in cultural and arts events of the National Portal of Academic Music and the Ivan Franko National Academic Drama Theater;

 — MBK Sealand LLC for organization and implementation of charitable concert in memory of Serhiy Kuzminsky, the renown musician, a member of Braty Gadyukiny band;

 — SKI LLC for organization and implementation of a mountain skiing competition Ukrainian Mountain Ski Week in Austria and the music, arts and rock festival Slavske Rock;

 — Kraina Mriy NGO for publishing the commemorative album set of the legendary Ukrainian rock band Vopli Vidoplyasova;

 — KIS LLC for publication in the Ukrainian language of Ukraine: Process of Nation Building, compendium of scientific works of renown scientists from Austria, Canada, Ukraine, Germany, USA ;

 — Capital Vision Advertising Agency LLC for holding of the 2nd Ukraine-wide Tourist Photography Competition;

 — International Women's Club in Kyiv for holding of the 19th Yearly Charitable Fair;

 — Sports and Cultural Initiatives LLC for organization and implementation of Christmas concerts;

 — Chess Federation of Ukraine for development of chess in Ukraine;

 — Institute of World Economy and International Relations of the National Academy of Sciences of Ukraine for publication of the scientific monograph Identities and Values in the Epoch of Globalization;

 — V. Hetman Kyiv National Economic University for granting of personal fellowships to the best students and the like.

Useful links

  • Raiffeisen Bank International
  • Deposit and current accounts
  • Money transfers
  • Raiffeisen Online system

Core Perfomances of the Bank*

as at 30 September 2013
billion UAH
Paid-in capital3,0
Equity capital7,2
Assets44,8

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$9.90010.5009.517900
ˆ13.65014.60013.064270
Ðóá.0.2760.2950.265960

* update at 27.02.2014

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7285
ˆ/$ 1.3726