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Quality feedback

Services for private persons
- Current special offers
- Raiffeisen Online System — Internet banking for private individuals
- Deposit, current accounts and safe deposit box
- Money transfers
- Payment of Bills for Services
- Loans
- Cheques
- Payment Cards
- MTS Mobile Bonus
- FISHKA Loyalty Program
- Premium Package
- The OPTIMAL Package
- Pensions and monetary aid via Raiffeisen Bank Aval
- Sale of property
- Client Identification Card
- Security Services
- Payment portal
- VIP-banking
- Premium banking
- Rules
- Online order of services for small and micro business
- Other services
Products for small and micro business
Services for Corporate Clients
- Cash Management
- Deposits
- Business Finance
- Securities operations
- Services of securities custodian
- Bank Cards
- Complex financial solutions for agribusiness
Services to Banks
- Correspondent Banking Services
- Network of correspondent banks
- Money transfer system Western Union
- Money transfer system «Aval-Express»
- Payment Cards
Service via Electronic Channels
- Electronic banking system for economic entities
- Mobile Banking
- AvalTeleVoice
- Card account's online statement
- Internet banking for private clients
- Payment of Bills through the Internet
- Payment portal

Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Centre of Internet-banking (for economic entity) technical support
0 (800) 505-770

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011

Raiffeisen Leasing Aval
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Quality feedback

Dear clients of Reiffeisen Bank Aval! For the detailed consideration of Your appeal, we ask you to fill in all of the fields with pointing of contact information in order that we could inform you about the results of consideration.

Useful links

Raiffeisen Bank International
Deposit and current accounts
Money transfers
Raiffeisen Online system

Core Perfomances of the Bank*

billion UAH
as at 31 March 2013
Paid-in capital	3,0
Equity capital	6,75
Assets	45,98

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

	Buy	Sell**	NBU
$	8.110	8.160	7.993000
€	10.700	11.050	10.660264
Р~~уб.~~	0.252	0.262	0.252310

* update at 18.06.2013

** including usage for foreign currency loans repayment in the self-service centers

$/€	0.7498
€/$	1.3337