How to book

What happens when I complete my reservation? By completing the reservation, you enter into an agreement with us, which substantially means that, you:      a: Accept that we charge your credit card on the day you make a booking. Please note that we will check if your credit card is in order upon completion of the reservation. If it is not, or if our bank fails to connect to your bank (common for certain countries), no reservation can be made. In this case, please contact us by e-mail: support@ukrainehotelsonline.com        b: Accept that we charge your card for the first night, if you fail to cancel no later than mentioned into " Rate Terms and Conditions" of the reservation. How do I pay? As the final step of your reservation, you will be asked for your name, address and credit card number. This data is necessary to make a payment. We use SSL 128 bit encryption to ensure the safety of these data. Your privacy is sacred to us and we will not be using your data for any kind of promotion whatsoever. If you experience any problems with the reservation procedure, it is probably because your browser is too old to support encryption or that you have turned off the execution of Java-scripts. Can I terminate my booking? Yes, you can delete the entire booking if you click on "Cancel booking" button in the basket. When have I confirmed the booking? Your booking is complete when you have filled in all the details on the page...
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Terms of payment and cancelation

Terms of payment and travel It is important that the traveller is familiar with the General terms and conditions of travel. By making payment, you are showing that you have accepted these terms of travel. Payment Terms Full payment is required at the time of booking. When making your booking you should quote the credit card number from which payment is to be taken. We will send you confirmation by email once payment has been authorised. All prices are stated and charged in Euros. Paying online The following cards are accepted for payment: Visa and MasterCard. Cancellation • If you do not intend to use your booked hotel room, cancel your reservation as soon as possible here on our homepage. You can also fax in your cancellation to + 380 442217702. • If the reservation is cancelled less than mentioned in the Rate Terms and Conditions before arrival to the hotel, the 100% of room rate for the first night will be charged. Check-in / Check-out • Usually check-in starts at 14:00 hrs (2:00 pm) on the arrival day; check-out - till 12:00 at noon on the departure day.
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Credit card security

Credit Card security When paying by card, the only details you need to give are your name, card number, card type, expiry date and CVC code (security number). The security number comprises the last 3-4 digits printed on the reverse of your card in the magnetic strip. We encrypt your card details in accordance with recognized international standards (SSL) to give you confidence when you pay using your credit card via the Internet. Ukraine Hotels Online does not store card information. The amount is debited from your account as soon as the booking is made.We accept VISA and MasterCard.
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Liability and copyright

 Ukraine Hotels Online cannot guarantee that the content on this website is free from errors or omissions. The information to be found on ukrainehotelsonline.com may, in individual cases, contain proof-reading errors and technical inaccuracies. We reserve the right to change our offer, information, prices, etc, which means that the information on the website may be changed without warning. The information on ukrainehotelsonline.com may, in certain cases, refer to journeys that are not currently available. Ukrainehotelsonline.com is not responsible for the content of other linked websites ukrainehotelsonline.com or the content of websites mentioned by ukrainehotelsonline.com. Ukraine Hotels Online is not responsible for goods and services provided by anyone other than ukrainehotelsonline.com. In the case of services where users have the chance to communicate and make material available on the Internet it must be the case that each user is wholly responsible for this material communicated or made available. Visitors who discover illegal or offensive material on www.ukrainehotelsonline.com can point this out by sending a mail to info@ukrainehotelsonline.com. Copyright: All material on the website of ukrainehotelsonline.com is protected by copyright. It is, therefore, prohibited to make any copies.  
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About Ukraine Hotels Online

 Ukraine Hotels Online is a Destination Management Company, committed to providing quality incoming travel services to its international travel trade partners. Our clients include: tour operators, meeting planners, incentive houses and companies that require customized travel arrangements in Ukraine.  Ukraine Hotels Online consists of travel trade professionals, characterized by quick-off-the-mark, sharp-witted and fresh ideas for incentives, events, conferences and tours in the Ukraine. We assist groups as well as FIT travelers, providing them with unparalleled service and unforgettable experiences in the Ukraine in a weekend or a round trip.  We have a profound experience in dealing with various clientele categories - from the upgraded level, seeking for luxury and special care up to basic student programs. We fully recognize the mounting pressure on operators from their clients that demands swift and precise information and service at all times. We answer all communications within 24 hours.  For group reservations and more information please contact us: reservation@ukrainehotelsonline.com or info@ukrainehotelsonline.com
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About our low prices

Book at www.UkraineHotelsOnline.com! The lowest price possible. Less and more selected hotels make it not only easier to find exactly what you are searching for; it also gives you the lowest price. Instead of booking a few rooms in many hotels, we book many rooms in a few hotels – and receive, of course, better prices. Please compare the low prices on www.UkraineHotelsOnline.com with what similar hotels cost elsewhere! No third parties. In order for you to receive the lowest possible prices, we have cut all unnecessary costs. You buy directly from us through the Web – without third parties. And we contract most of our hotels ourselves – without third parties. Complete prices – no surcharges. If you have booked hotels, transportation, excursions, tours or something else on other web pages you know that you often receive unpleasant surprises. Taxes, costs, and other extra charges raise the low prices. You do not have to worry about that at www.UkraineHotelsOnline.com . With Ukraine Hotels Online all prices are complete prices.
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