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About the Bank
Raiffeisen Bank International


Call Centre
0 (800) 500-500
Kyiv (44) 490-88-88
24 hour service
info@aval.ua

Call center for Small and Medium Enterprises
0 (800) 505-045 sme-info@aval.ua

Acquiring Help Desk
0 (800) 500-738 Kyiv 495-91-91
acq.service@aval.ua

Head Office
9, Leskova Street,
Kyiv, Ukraine, 01011


Raiffeisen Leasing Aval

About the Bank

Raiffeisen Bank Aval Public Joint Stock Company was registered on March 27, 1992 (operated under the brand name of Joint Stock Postal Pension Bank Aval until September 25, 2006). Since October 2005, the Bank has been part of the Raiffeisen International Bank Holding AG Group, Austria (since October 2010 — Raiffeisen Bank International AG, as of January 1, 2011 the Group held 96.18% of shares in the Bank).

The Bank provides a broad range of standard and innovative banking services through its nationwide network which comprised, as of January 1, 2011, 931 outlets located in big cities, provincial and community centers throughout Ukraine.

The Bank has an effective management structure, based on a clear division into business lines and supporting verticals (information technologies, operation support, controlling, security and other) both in the Bank’s Head-office and 25 regional directorates. As a truly international bank, Raiffeisen Bank Aval clearly separates front-office functions from back-office ones to achieve higher quality of client service and enhance risk mitigation.

Traditionally, Raiffeisen Bank Aval is ranked among top Ukrainian banks by trust and recognition of clients, partners and experts, both Ukrainian and international. Raiffeisen Bank Aval's leadership position was acknowledged last year by numerous ratings and surveys.

In particular, The Euromoney financial magazine (UK) awarded Raiffeisen Bank Aval as Ukraine's Best Bank of 2010. This is not the first time that the Bank is so awarded.

Raiffeisen Bank Aval also became Ukraine's Best Bank of 2010 according to Business New Europe (bne).

The Bank was recognized in two categories of the Second National Competition Bank of the Year 2010 by The Banker magazine: as Bank with High Level of Business Openness and Transparency and Best Bank for Students (according to the NBU's University of Banking, Kyiv).

Our reputation was again ranked highest in GfK Ukraine’s regular image survey of the largest Ukrainian financial institutions. The Bank kept its leadership in the reputation rating of Ukrainian banks updated several times a year by the Vlast Deneg magazine jointly with NOKs fishes consulting company.

In addition, Raiffeisen Bank Aval enjoys the highest level of trust among the Ukrainians as voted online by visitors of delo.ua web-portal.

For the fourth year in a row, our retail deposit products are recognized as Ukraine's best in Choice of the Year 2010 International Festival Contest.

The readers of the Kyiv Post weekly newspaper yet again ranked the services of Raiffeisen Bank Aval as the winner of the annual Best of Kyiv Awards.

The Bank strives to improve its customer service quality through using its own long-term experience, the valuable expertise of Raiffeisen Bank International network banks and the newest technologies.

Useful links

  • Raiffeisen Bank International
  • Deposit and current accounts
  • Money transfers

Core Perfomances of the Bank*

as at 30 September 2011
billion UAH
Paid-in capital3,0
Equity capital6,6
Assets53,2

* in compliance with the Ukrainian accounting standards and NBU’s requirements

Exchange rates *

 BuySell**NBU
$8.0208.0707.989800
ˆ10.15010.60010.298053
Ðóá.0.2440.2540.249530

* update at 30.12.2011

** including usage for foreign currency loans repayment in the self-service centers

$/ˆ 0.7759
ˆ/$ 1.2889