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Contact Center
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Contact Center

You are a client of Ukrsotsbank, you use the Bank’s services successfully but often lack free time to visit a branch? Or have you been only considering the possibility of cooperation with JSCB Ukrsotsbank and would like to learn the relevant information on the products and services you are interested in? Do you like to keep up to date and benefit from the advanced information technologies? Then Contact Center of JSCB Ukrsotsbank is at your service!

Contact Center is a young service that is developing actively, equipped with the newest installations and staffed with qualified personnel. At present, Contact Center provides a wide range of bank services – from various bank cards operations to credit advisory and selling charge cards of mobile operators. Clients who address Ukrsotsbank Contact Center get a number of important advantages:

  • free 24-hour telephone line — 0-800-5000-20*;
  • wide range of services provided;
  • automatic voice menu;
  • works 24 hours, seven days a week;
  • high proficiency level and politeness of operators;
  • guaranteed confidentiality of calls.

Due to the determined development the Bank’s Contact Center have already ceased to be simply a reference-information service. JSCB Ukrsotsbank has been successfully fulfilling the re-orientation project – from solely information service to an effective and easily accessible channel for selling Bank’s products and services.

Contact Center of Ukrsotsbank – not answers but solutions!

Telephones of Ukrsotsbank Contact Center:

  • 0-800-5000-20 (calls from the fixed telephone stations are free within Ukraine);
  • (44) 205-45-55;
  • 332 (Kyivstar – UAH 1.00 per minute and UAH 0.27 for connection, MTS — according to the tariff plan and charged as a call to fixed telephone station within Ukraine; Life:) – UAH 1,06 per minute + taxes; Beeline – UAH 0,95 per minute).

*free calls from the fixed telephone stations throughout Ukraine

Dear clients of Ukrsotsbank!

Please note that on October 14, 2009 telephone numbers of Ukrsotsbank Contact Center 8-800-5000-200 and (044) 205-45-55 will change into: 0-800-5000-20 and (44) 205-45-55 in connection with the order ¹ 1200 of the Ministry of Transport and Communications of Ukraine “On approval of the Plan of transition to long-term system of telephone network of Ukraine numbering” dated 29.09.2008.