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Mobile communication etiquette

Mobile communication etiquette

Ministry of education and science of Ukraine and Kyivstar solemnly signed Collaboration Memorandum as a part of «Mobile culture» social program of Kyivstar.

How often are you distracted by the mobile calls in the cinema hall when you are watching an interesting film? Or you hear a loud conversation over the mobile phone in the public transport? Development of the mobile communication in our country and in the entire world goes rapidly and many people do not already imagine their life without a mobile phone. But how is the culture of the mobile communication developed among the customers?

Mobile communication culture does not appear by itself, it should be cultivated and promoted now for it to become a norm tomorrow. We hope that owing to our efforts one more step towards the civilized communication and ethical use of the mobile communication considering the interests of other people will be made.

Kyivstar Company recommends following these main rules of the mobile communication etiquette:

  • When you receive a call to your cell being in a public place if possible go outside or to another room for not to disturb others with your talk.
  • If you are expecting an important call and cannot turn off your phone, switch on the silent alert or use a voice mail service.
  • There is a list of places, where it’s necessary to limit your mobile communication (see Rules of mobile communication usage).
  • Remember about the people who surround you, since your phone talk is a private and strictly personal.
  • Talk in a low voice, the mobile phones are equipped with the sensitive microphones. If you do not hear well, check the incoming call sound of your phone.
  • Being among other people reduce the volume of your mobile phone sound. High volume can negatively impact other people.
  • It is not always necessary to answer the incoming calls — in many situations it is better to use voice mail.
  • It is not polite to interrupt a personal conversation because of the phone call.
  • Do not send inappropriate messages by SMS spam obscene words, menaces etc..
  • When using a mobile phone camera, respect private life of other people. Before taking photos of somebody ask their permission.
  • In the public places one should switch the phone to the soundless mode before entering a room.
  • Most of modern phones can identify a telephone number of incoming call. If your call was unanswered, there is no need to call this person over and over again. Just wait, when your interlocutor calls you back.
  • It is not polite to call somebody concerning job before or after workdays, or during holidays/weekends. Also it is better to make personal calls from 9 a.m. till 10 p.m. In case of necessity to break this rule you should apologize for disturbing and ask, if your interlocutor can speak now. Talk with him to the point.
  • Respect other’s people privacy — don’t read sms-messages and browse calls in somebody’s mobile phone without permit.

Let’s make a step to the civilized communication!

You can discuss Mobile communication etiquette here.