User Guide
MTS Prepaid service starting package
- SIM-card
- User’s Manual that also includes the Registration Card and Warranty Conditions
- Brief Manual
- Special sticker with important numbers
SIM-card
SIM card contains your personal phone number. It must always be in your phone. On the backside of the SIM card, there are PIN and PUK codes.
How to make the first call
Insert your SIM card into your mobile phone.
Switch on the phone and enter the PIN code 0000.
To call to the number you need, it is necessary for you to adhere to the following scheme:
- 8 050 ÕÕÕ ÕÕÕÕ – if you call to a MTS mobile phone;
- 8 (operator's code) ÕÕÕ ÕÕÕÕ – if you call to another operator’s mobile phone;
- 8 (city code) ÕÕÕ ÕÕÕÕ – if you call to a city number;
- + (country code) (city code) ÕÕÕ ÕÕÕÕ – if you call abroad.
Only after the first outgoing call you will be able to receive calls.
Joint voucher – the simplest and most accessible way to pay your bill
MTS offers Joint Vouchers – a new convenient way of account updating for MTS Prepaid and JEANS subscribers, as well as contract subscribers.
Joint Vouchers are account update scratch cards with face values of 25, 50, 100 and 200 UAH.
In parallel with Joint Vouchers, MTS Prepaid and JEANS vouchers are available of the previous type, as well as electronic vouchers. Each of them is valid till the date specified on the voucher.
Your account
Each MTS Prepaid service subscriber receives a personal account. On it, information about each updating and expenditure of your means is preserved. At the beginning, your account contains 25 hryvnas for conversations. Later, you can update your account using MTS Prepaid vouchers.
For account updating you need:
- to erase the protecting film on the voucher’s back side to see the whole secret 14 digit code (electronic voucher has an unprotected covering code);
- to call from your mobile phone to the free-of-charge number of the MTS Prepaid service menu 7722 and follow voice prompts. (In the course of the first updating of your account, listen to introductory instructions and select the language);
- after the offer to update your account, press 2;
- after a sound signal, enter the 14 digit voucher code and do not press anything.
- your account will be updated.