Kyivstar today

Customers

Kyivstar is the leader in mobile communications quality and number of the customers (over 23,872 mln — as of 1^th of February 2008). Regarding customers, Kyivstar is guided by following Values.

Shareholders

Kyivstar is the close corporation, which shareholders are Telenor (56,52%) and Storm (43,48%). Regarding shareholders, Kyivstar is guided by following Values.

Employees

As of 1^st of February 2007, number of Kyivstar personnel is 4152, from which staff members — 2776. Regarding employees, Kyivstar is guided by following Values.

Coverage

A customer can be reached in any location within Ukraine. Kyivstar’s network covers all big and small cities and over 28 thousand villages, all the main national and regional roads, majority of sea and river coasts of Ukraine. Coverage of the territory, where 99,9% of Ukraine’s population lives, is guaranteed.

Services

Variety of the tariff plans, flexible discount system, additional services, optimum cost/demand correlation. Private and corporate customers can choose the service option that fits their interest the best.

Roaming

Kyivstar provides GPRS services all over its coverage territory in Ukraine as well as international GPRS-roaming in 137 countries/territories. For the customers of prepaid service and DJUICE Kyivstar provides international roaming services in 81 countries/territories. Overall, for the contract customers, roaming services of Kyivstar Company are provided in in 195 countries/territories on 5 continents of the world.

Dealers

Our partners are the most reliable and largest representatives, who have shown themselves only from the best side. In the exclusive stores you can not only purchase the goods with the guaranteed quality, but also get a full range of the services and consultations both on mobile phones and mobile communication services. Steady leadership at the market of prepaid services ensures to the company a constantly expanding network of prepaid service sales outlets.

Connection and servicing

In order to provide convenient services to both existing and potential customers in all the regions of Ukraine the Customer Care centers were implemented, where the leading specialist of Kyivstar Company work. Customers can connect to the network, replenish accounts, obtain any kind of information they need, purchase necessary mobile accessories. Also the customers have possibility to get consultations and order additional services 24 hours a day through the informational service of the company by calling to 466 (calls from the phones in Kyivstar network are free of charge) or 8 (044) 466 0 466.