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Warranty program With its three-level warranty program R&M guarantees its customers the faultless functioning of the R&M cabling system and the transmission of all ratified network services, including Gigabit Ethernet in all three systems. In addition R&M guarantees the transmission of 10 Gigabit Ethernet in the VISION and STAR product lines (in accordance with IEEE 802.3an 10GBASE-T). The warranty is provided by certified partners who have completed the Qualified Partner Program (QPP).
5-year R&Mfreenet product warranty
This guarantees that R&Mfreenet passive components function faultlessly throughout the warranty period and exceed the requirements stipulated by each relevant cabling standard. This warranty cover is available to any customer who acquires R&Mfreenet passive components.
20-year R&Mfreenet system warranty
Covers the entire R&Mfreenet cabling system and protects the customer in the event of component malfunction and installation problems. The warranty applies if the installation consists exclusively of R&Mfreenet passive components and the entire installation was carried out by an R&Mfreenet certified installer (or a higher instance trained by QPP).
Life-long R&Mfreenet application warranty
This warranty is subject to the requirement that the installation with passive components from the R&Mfreenet cabling system was planned by a certified designer. It includes the commitment that all the protocols supported by industry standards are running on the system throughout its service life.
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