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VOLIA — Customer Support
Customer Support

Advantages for Volia's clients

Quality and Reliability
  • Service quality meets the most stringent international technical standards
  • Network maintenance and monitoring are done at regular intervals
  • Efforts are made to improve technical quality standards on an on-going basis
Convenience
  • Several services can be received from a single source
  • Aftersale support, including consultations on how to use the equipment
  • Possibility to choose acceptable prices from different tariff and TV package subscription plans
Efficiency
  • Minimum waiting period before getting the service
  • Clients' queries are processed in a timely fashion
  • Efficient malfunction repair
Stability
  • Long-term contracts with suppliers and contractors
  • Compliance with legislation
  • State-of-the-art telecommunications technologies
  • Steady growth and development: the company is keen on meeting the growing demands of customers. Our motto is „Grow with us!“

Contact centers

Working hours: 8:00 a.m. - 9 p.m.

  • 4 Vasylkivska St. - Scheme
  • 24 Draiser St. - Scheme
  • 1/2 Kikvidze St. - Scheme
  • 18/30 Palladina Ave. - Scheme
  • 27 Raduzhnaya St. - Scheme
  • 33-A Artema St. - Scheme
  • 13 Myra Ave. - Scheme

Client support

502–22–50

Service centers

If you have questions or problems regarding technical characteristics of the equipment, please visit our service centers (working hours 9:00 a.m. — 9:00 p.m.)

  • 1/2 Kikvidze St.
  • 4 Vasylkivska St.
  • 18/30 Paladina Ave.
  • 27 Raduzhnaja St.
  • 33-A Artema St.
  • 24 Draizer Str.
  • 13 Myra Ave.

Related Information
High-speed Internet: special offers
Tariffs for home users
Tariffs for business users
Digital TV: special offers
Package and Channel Description
Digital TV prices
Did You Know That...?
Volia owns several transit links with a total capacity of 4 Gbps; and several links to UA-IX with a total capacity of 20 Gbps. It is the best connectivity among Ukrainian Internet service providers.
VOLIA is an official sponsor of
Ukrainian National Paralympics Team
NVOD: Upcoming Movie
My Mom's New Boyfriend
NVOD2
from February 19 to 26
Action / Comedy / Romance, Germany / USA, 2008