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VOLIA — Customer Support
Customer Support

Advantages for Volia's clients

Quality and Reliability
  • Service quality meets the most stringent international technical standards
  • Network maintenance and monitoring are done at regular intervals
  • Efforts are made to improve technical quality standards on an on-going basis
Convenience
  • Several services can be received from a single source
  • Aftersale support, including consultations on how to use the equipment
  • Possibility to choose acceptable prices from different tariff and TV package subscription plans
Efficiency
  • Minimum waiting period before getting the service
  • Clients' queries are processed in a timely fashion
  • Efficient malfunction repair
Stability
  • Long-term contracts with suppliers and contractors
  • Compliance with legislation
  • State-of-the-art telecommunications technologies
  • Steady growth and development: the company is keen on meeting the growing demands of customers. Our motto is „Grow with us!“

Contact centers

Working hours: 8:00 a.m. - 9 p.m.

  • 4 Vasylkivska St. - Scheme
  • 24 Draiser St. - Scheme
  • 1/2 Kikvidze St. - Scheme
  • 18/30 Palladina Ave. - Scheme
  • 27 Raduzhnaya St. - Scheme
  • 33-A Artema St. - Scheme
  • 13 Myra Ave. - Scheme

Client support

Cable TV

541–90–00

Volia Premium TV

541–90–20

Volia Broadband

541–90–10

Service centers

If you have questions or problems regarding technical characteristics of the equipment, please visit our service centers (working hours 9:00 a.m. — 9:00 p.m.)

  • 1/2 Kikvidze St.
  • 4 Vasylkivska St.
  • 18/30 Paladina Ave.
  • 27 Raduzhnaja St.
  • 33-A Artema St.
  • 24 Draizer Str.
  • 13 Myra Ave.

Related Information
High-speed Internet: special offers
Tariffs for home users
Tariffs for business users
Digital TV: special offers
Package and Channel Description
Digital TV prices
Did You Know That...?
Total length of Volia’s optical fiber trunk lines in Kyiv exceeds 300 km. Total length of coaxial trunk and branch lines exceeds 1,500 km
VOLIA is an official sponsor of
Ukrainian National Paralympics Team
NVOD: Upcoming Movie
The Bank Job
NVOD2
from December 25 to January 1
Thriller / Action, USA, 2008